Campbell River, BC: 4 timmars vildmarkstur med valskådning

Thank you for sharing your experience! We're delighted that you were able to enjoy a sunny day on the water and witness such an incredible display from four humpback whales. Encounters like that are truly unforgettable. We're also pleased to hear that Captain Banana kept everyone informed throughout the trip and prioritized safety as conditions changed. While we understand the disappointment of having to return early, guest safety is always our top priority, especially when weather and sea conditions become unpredictable. Thank you for your understanding regarding the shortened tour. Although we can't control the weather, we're glad Captain Banana was able to get everyone back safely and that you still had the opportunity to enjoy some amazing whale sightings along the way. We appreciate your feedback and hope to welcome you aboard again under calmer seas in the future!

Thank you so much for your wonderful review! We’re delighted to hear that you had such an unforgettable experience and were able to see multiple groups of orcas, including calves, during your tour. Encounters like these are truly special. We're especially pleased to hear your kind words about Josh. His passion for marine wildlife and dedication to providing an informative and enjoyable experience are qualities we greatly value. We’ll be sure to share your feedback with him. Thank you for recommending us. We appreciate your support and hope to welcome you back on the water for another incredible wildlife adventure in the future!

Thank you for your great review! We're so pleased to hear that everything went smoothly from check-in to boarding the Zodiac and that you had such a positive experience on the water. It's wonderful to know that your guide was able to answer all your questions and help make the tour both enjoyable and informative. We truly appreciate your kind words and are delighted that you would choose to join us again. We look forward to welcoming you back for another Zodiac adventure in the future!

Hello Rob, Thank you for taking the time to leave a review. We are sorry to hear that your experience did not meet your expectations. However, we would like to clarify a few points for future readers, particularly those who understand that wildlife is exactly that—wild. Unlike attractions or zoos, wildlife operators cannot predict, schedule, direct, or guarantee the movements of animals. Wildlife tours take place in a natural environment where animals are free to move wherever they choose. No responsible operator can guarantee which species will be seen, where they will be located, or how long they will remain visible. This is clearly communicated before booking and during our tour briefings. The unpredictability of nature is not a flaw in the experience—it is the very reason many people choose wildlife tourism in the first place. During your tour, wildlife was observed, including humpback whales, which many guests consider a highlight of their visit. Regarding the distance traveled, covering large areas of water is completely normal during a whale and wildlife tour. Our captain spent the entire trip actively searching for wildlife based on recent sightings, tidal conditions, weather patterns, and animal activity reports. Sometimes this requires traveling farther from shore, and that effort is made specifically to provide guests with the best possible opportunity to encounter wildlife. The suggestion that traveling to find wildlife is somehow a negative aspect of the experience overlooks the reality of how wildlife viewing works. With respect to pricing, your reservation was made in advance at the advertised rate available at the time of booking. The promotion you referenced was a last-minute offer available only for new bookings under specific conditions. As with any promotion, it could not be applied retroactively to existing reservations. We would also like to address the comment that there are "almost no whales at this time of year." That statement is simply incorrect. During the month of May alone, we experienced days with more than 21 orcas in our operating area, along with multiple humpback whale sightings, sea lions, dolphins, porpoises, bald eagles, and a wide variety of other marine wildlife. Our region is internationally recognized as one of the premier wildlife viewing destinations on the British Columbia coast. Of course, seeing wildlife and seeing wildlife close by are two different things. Animals decide where they go, not tour operators. Some days provide extraordinary encounters, while other days require more searching and patience. That is the reality of authentic wildlife viewing anywhere in the world. We fully understand that every guest has different expectations. However, anyone seeking certainty about exactly which animals they will see, where they will see them, and how long they will remain visible is looking for something that no ethical wildlife operator can honestly provide. Nature does not follow an itinerary, and neither do whales. While we regret that the tour did not meet your personal expectations, we stand behind the professionalism of our crew, the effort made throughout the trip, and the experience that was provided. We will continue to offer authentic wildlife experiences based on respect for the animals and the natural environment rather than unrealistic guarantees. Kind regards, Jos Krynen Owner / Captain Eagle Eye Adventures

Thank you so much for your wonderful review! We’re delighted to hear you had such a memorable experience with Gibson and Yoshi, and that you enjoyed getting up close to the wildlife while still respecting their space. It’s great to know the Zodiac added to your experience and that the gear kept you comfortable on the water. Your kind words mean a lot to the entire Eagle Eye Adventures team. We hope to welcome you back on board for another adventure in the future!

We’re very sorry to hear about your disappointment and the inconvenience this caused during your trip. We understand how frustrating it must have been, especially since you planned your stay in Campbell River around this excursion. Unfortunately, due to an unexpected issue with the boat, we had to cancel the morning departure. Safety is always our top priority, and we would never operate a tour without being confident in the vessel’s condition. As an alternative, we offered the same tour in the afternoon at the same price, and we’re unsure where the misunderstanding about a higher cost may have come from. We completely understand, however, that this option did not work with your ferry schedule, and we regret that we couldn’t provide the experience you were looking forward to. As mentioned before sorry for the inconvenience it may have caused you.

Hi Alan, Thank you for sharing your experience with us! We're so glad you and your grown-up kids had fun out on the water—and yes, those big suits definitely come in handy when the weather shifts unexpectedly! It's great to hear that your captain navigated the conditions skillfully and kept everyone dry and comfortable. And what a bonus to see so many happy whales putting on a show! We hope to welcome you all back for another adventure soon.