Visita guiada de Cracóvia a Auschwitz Birkenau com hotel
Descrição
Embarque em uma jornada profunda pelos capítulos angustiantes da história com nossa excursão Auschwitz-Birkenau. Esta exploração abrangente garante que as memórias das vítimas sejam honradas. Desfrute de um começo sem complicações com uma coleta em seu hotel ou um ponto de encontro definido. Com transporte de ida e volta, taxas de entrada e entrada pré-agendada, você evitará longas filas de ingressos. Um guia especializado em museu conduzirá seu grupo, que varia de 16 a 30 participantes, pelos locais pungentes de Auschwitz-Birkenau. Destaques: •Auschwitz I: Veja o arrepiante portão "Arbeit macht frei", evidências de atrocidades de guerra e os restos de uma câmara de gás e crematório. •Auschwitz II - Birkenau: Explore o Portão da Morte, rampa de seleção inicial, quartéis de prisioneiros e ruínas de câmaras de gás e crematórios. Antecipe uma excursão concisa, mas impactante, de 3 horas, enriquecendo sua compreensão deste importante local histórico.
Opções de passeio
Itinerário
Sua viagem a Auschwitz começará com a busca em um local previamente determinado em Cracóvia, em um hotel ou apartamento ou em nosso ponto de encontro. A viagem de Cracóvia a Auschwitz leva cerca de 1,5 horas. Informações sobre o horário de saída você receberá um dia antes da viagem.
Ao chegar a Auschwitz, você encontrará seu guia. Juntos vocês entrarão no museu e em menos de 2 horas de caminhada ele vai te mostrar um dos lugares mais sombrios da Segunda Guerra Mundial. Durante a sua visita a este local, você verá: o portão "Arbeit mach frei", a última câmara de gás que sobreviveu e muitas exposições com fotos e restos mortais de prisioneiros
Após o intervalo, o motorista o levará ao segundo acampamento, Auschwitz II Birkenau. Você encontrará seu guia novamente em frente ao portão de entrada. Durante a caminhada de mais de uma hora, seu guia mostrará o segundo campo, que foi o maior campo de concentração construído pelos nazistas. Neste campo você verá: "Portão da Morte" com os trilhos que levam ao campo, a rampa de descarga onde os trens com prisioneiros chegavam, as ruínas das câmaras de gás e crematórios, o monumento às vítimas do Holocausto e edifícios onde os prisioneiros vivia.
Depois de concluir o passeio, o motorista o levará ao seu hotel / albergue / apartamento em Cracóvia.
Destaques
O que está incluído
Locais e horários de recolha
De acordo com o regulamento do museu, CADA OPERADOR TURÍSTICO deve primeiro recolher uma lista completa de nomes e só depois poderá receber um horário de entrada. Como confirmação, enviam todos os nomes, que não poderão ser alterados posteriormente. Solicitamos o horário que você selecionou, mas a decisão final depende do museu, que se baseia em suas diretrizes e limites construtivos. Lembre-se de que este é o local mais popular da Polónia, visitado por 8 a 10 mil pessoas diariamente. O horário de entrada também é influenciado por diversas cerimônias e grupos VIP sobre os quais o museu não pode informar ninguém. Em meses diferentes, os horários de início podem ser os seguintes: Janeiro: 5h30 - 12h00 Fevereiro: 5h30 - 13h00 Março: 5h30 - 14h00 Abril: 5h30 - 14h00 Maio: 5h30 - 14h00 Junho: 5h30 - 14h00 Julho: 5h30 - 14h00 Agosto: 5h30 - 14h00 Setembro: 5h30 - 14h00 Outubro: 5h30 - 14h00 Novembro: 5h30 - 12h00 Dezembro: 5h30 - 11h30
Avaliações dos viajantes
Informações importantes
- Assentos infantis disponíveis
- Adequado para todos os níveis de condicionamento físico
- TRANSPORTE: Para transporte utilizamos micro-ônibus e minivans. Se você tiver enjôo ou qualquer outro problema relacionado a viajar de carro, informe-nos com antecedência. O tempo de viagem depende das condições meteorológicas e da estrada, podendo ser prolongado.
- VISITA: O Museu Auschwitz-Birkenau atrai diariamente numerosos visitantes. Explorar no seu próprio ritmo pode não ser viável devido ao grande volume de visitantes. É essencial manter um comportamento adequado e respeitoso enquanto estiver nos acampamentos. O dress code é smart casual, refletindo a solenidade do local. Atividades como comer, fumar e fazer barulho são estritamente proibidas nas instalações do Museu.
- PICKUP: Alguns hotéis em Cracóvia estão situados em áreas de tráfego restrito. Sua coleta será agendada no ponto acessível mais próximo e você receberá uma notificação.
- SAÍDA: Devido à política do museu, aos limites de capacidade dos edifícios e ao elevado número de visitantes, o horário de retirada pode estar sujeito a alterações. Pedimos a sua compreensão e sugerimos evitar planejar outras atividades no dia, pois o reagendamento pode representar um desafio. Entendemos que nossos clientes desejam explorar nossa cidade o máximo possível e nos esforçamos para avisar com antecedência sobre o horário de retirada. Normalmente, cerca de 3 a 7 dias antes da sua visita, entraremos em contato com todos, permitindo que você planeje seu dia adequadamente.
- DOCUMENTOS: Como é obrigatório no Museu Auschwitz-Birkenau a confirmação dos seus dados pessoais, deverá fornecer os nomes completos de todos os participantes no momento da reserva. Além disso, leve consigo seu passaporte ou documento de identidade, pois ele poderá ser verificado na entrada do museu. O não cumprimento desta recomendação poderá resultar na recusa de entrada no museu.
- TAMANHO DA BOLSA: Esteja ciente de que a entrada no Museu Auschwitz-Birkenau não é permitida com bolsas ou mochilas grandes. O tamanho máximo permitido é 30cm x 20cm x 10cm. Você pode deixar suas malas com segurança no carro, que ficará trancado durante a sua visita.
- ALMOÇO: O almoço não está incluído no pacote turístico. Não há tempo suficiente para uma pausa regular para o almoço entre as visitas a Auschwitz (1º campo) e Birkenau (2º campo), por isso é aconselhável levar um lanche ou alguma comida para matar a fome. No entanto, se preferir uma refeição mais substancial, pode optar por encomendar lancheiras através de nós por uma taxa adicional. Enviaremos a oferta um dia antes da excursão. Por favor, note que no estacionamento apenas estão disponíveis máquinas de venda automática de snacks, uma vez que o restaurante está em obras.
- SEGURANÇA: Esteja preparado para passar por uma verificação de segurança, semelhante aos procedimentos do aeroporto, antes de entrar no Museu Auschwitz-Birkenau.
- TEMPO: Nossas operações funcionam independentemente das condições climáticas. Você passará até 70% do seu tempo ao ar livre, principalmente em Auschwitz II-Birkenau. Por isso, aconselhamos que você se vista de acordo com o clima e leve água, principalmente em dias de sol.
- CRIANÇAS: As crianças devem estar acompanhadas por um adulto e há assentos infantis disponíveis para crianças mais novas. Devido à natureza potencialmente traumática da visita ao Museu Auschwitz-Birkenau, recomendamos que os visitantes tenham pelo menos 13 anos de idade.
- FOTOS: Os visitantes geralmente estão autorizados a tirar fotografias, com algumas exceções claramente indicadas. No entanto, é estritamente proibido tirar fotos dentro de edifícios com flash.
- CONTATO: Confirmamos todos os passeios através de aplicativos de mensagens como WhatsApp, Viber, Signal e Telegram. Segundo nós e os nossos clientes, esta é a forma de comunicação mais cómoda. Se você não utiliza nenhum deles, não se preocupe, enviaremos um e-mail para você. Os e-mails são enviados através do sistema, portanto verifique também sua pasta de spam para garantir que você não perderá nossa mensagem.
- GRUPO: O grupo tem o tamanho padrão recomendado pelo museu, variando normalmente entre 16 e 30 pessoas.
- Há muita caminhada no museu. Não é recomendado para pessoas com problemas de mobilidade.
Avaliações(304)
The driver was very polite and professional the car was new and clean , the tour guide was amazing explaining everything thank you for the opportunity to ride and spend the day with you
Thank you very much for your kind review. We are delighted to hear that you enjoyed your day with us and that both the transportation and guided tour met your expectations. It is wonderful to know that you found your driver polite and professional and appreciated the comfort and cleanliness of the vehicle. We are also very pleased that the tour guide made such a positive impression with their explanations and knowledge throughout the visit. Thank you for choosing our tour and for your warm words. It was our pleasure to be part of your experience, and we hope to welcome you back to Krakow again in the future.
The transport, driver and tour guide were excellent . I was kept well informed in advance of the visit . Just disappointed that we originally booked a 9 am pick up which changed to 5.30 am .
Thank you for taking the time to share your feedback. We are delighted to hear that you were pleased with the transportation, your driver, and the tour guide, and that the communication before the visit kept you well informed. At the same time, we completely understand your disappointment regarding the change in the pick-up time. Unfortunately, entry times to Auschwitz-Birkenau are assigned by the Memorial and can sometimes differ from the original schedule requested when booking. We know that an earlier departure can affect your plans, and we appreciate your flexibility and understanding in this situation. We are grateful that, despite this inconvenience, you enjoyed the overall experience and the service provided by our team.
The communication leading up to tour was excellent - we received regular text messages and communication about what to expect, travel to our destination, and we pre-ordered lunch from our driver - all best in class. What we were not expecting was to be "herded" in a very large group with other tourists with differing walking capabilities. The tour guide walked extremely fast and did not check in/wait for the full group. She was also hard to understand in English, and she did not seem to understand the needs of those on her tour, not did she seem to care about our understanding her or our comfort. My recommendations are that guests are offered a slower or faster walking tour group and that native English speakers provide feedback to the tour guide.
Thank you for taking the time to share your detailed feedback. We are very pleased to hear that you were satisfied with the communication before the tour and that the regular updates, travel information, and lunch arrangements met your expectations. It is wonderful to know that you found this aspect of the experience to be best in class. At the same time, we are sorry to learn that the guided tour itself did not fully meet your expectations. We understand how important it is for guests to feel comfortable, included, and able to follow the guide at a suitable pace. We regret that the pace of the tour and the size of the group made the experience less enjoyable for you. We also appreciate your comments regarding the guide's English and communication style. Clear and engaging communication is essential, especially during such an important and educational visit, and we are sorry that this affected your overall experience. Thank you as well for your constructive suggestions regarding different walking pace groups and additional feedback opportunities for guides. We value comments such as yours, as they help us identify areas where improvements can be made. We appreciate your balanced review and are grateful that, despite these concerns, you recognised the quality of the organisation and communication provided by our team.
The driver picked us up at our hotel, he gave us information during the journey about what to expect and timings for the tour, the guide Anna was excellent, such passion for what she does, the information she passed on to us and the way she told the story was brilliant. The lunch provided was good. This tour is worth seeing, everyone should experience this place. There is a lot of walking and some surfaces are uneven. Thanks so much.
Thank you very much for your wonderful review. We are delighted to hear that your experience was so positive from start to finish. It is great to know that your driver made the journey comfortable and informative by providing helpful information about the day ahead. We are especially pleased to hear your kind words about Anna. Her passion, knowledge, and ability to share the history in a meaningful and engaging way are truly appreciated, and we will be sure to pass your compliments on to her. We are also glad that you enjoyed the lunch provided and found the overall organisation of the tour to your satisfaction. Thank you for mentioning the walking involved and the uneven surfaces, as this is very useful information for future visitors. We truly appreciate your recommendation and your belief that everyone should experience this important place. Thank you for choosing our tour and for sharing your thoughts.
The whole process was very smooth. There was frequent communication regarding what time to expect to be picked up as well as general information such as what we need to bring. I had read in reviews of other tour companies about relatively late cancellations, but there was no concern about that with this company as they kept in contact.
Thank you very much for your kind review. We are delighted to hear that you found the entire process smooth and well organized. Clear and timely communication is something we place great importance on, so it is wonderful to know that the updates regarding pickup times and practical information helped you feel prepared and confident before the tour. We especially appreciate your comments about staying in contact throughout the booking process. We understand that reliability and communication are very important when planning a visit to Auschwitz-Birkenau, and we are pleased that our team was able to provide you with peace of mind and reassurance leading up to your tour. Thank you for choosing our company and for taking the time to share your experience. We truly appreciate your feedback and hope to welcome you again on a future visit to Kraków.
Must be willing to walk long distances but it is worth the effort. New exhibits were excellent. Very moving experience.
Thank you for your review. We are pleased to hear that you found the visit worthwhile and that the experience was so moving and meaningful. You are absolutely right that the tour involves a considerable amount of walking, and we appreciate you highlighting this for future visitors. We are also glad that you enjoyed the exhibits and found them informative and impactful. Thank you for choosing our tour and for sharing your feedback. We truly appreciate it.
A very moving and thought provoking experience. The scale of what happened at Auschwitz is unimaginable. Nothing really prepare you for the level of cruelty and the conditions that the inmates had to live under. Our tour guide was excellent. We understand a lot more of life in the camp. The movies don't come close.
Thank you for sharing your thoughtful reflections on your visit. Auschwitz-Birkenau is a place that leaves a profound impression on many visitors, and we appreciate your heartfelt words about the impact of the experience. As you noted, the scale of what occurred there is difficult to comprehend until seen firsthand, and no film or book can fully convey the reality of the site and the suffering endured by its victims. We are delighted to hear that your guide helped deepen your understanding of life in the camp. Providing historical context with accuracy, respect, and sensitivity is incredibly important, and we are pleased that the tour was both informative and meaningful for you. Thank you for choosing our tour and for taking the time to share your experience. We truly appreciate your feedback.
Communication fantastic all the way along including on the day, lovely driver and modern mini bus in all very good trip the second time booking with Viator and not been let down
Thank you very much for your kind review. We are delighted to hear that you were pleased with the communication throughout the booking process and on the day of the tour. It is wonderful to know that you enjoyed the service provided by your driver and appreciated the comfort of the modern minibus. We work hard to ensure that every aspect of the experience runs smoothly, so your positive feedback means a great deal to us. We are especially grateful that you chose to book with us again and are delighted that your second experience met your expectations. Thank you for your trust and support. We look forward to welcoming you again on a future visit to Kraków.
Great experience from start to finish. Very well organised trip and we will certainly use again in the future.
Thank you very much for your kind review. We are delighted to hear that you had a great experience from start to finish and that you found the trip very well organized. Your positive feedback means a lot to our team, and we are especially pleased to know that you would consider using our services again in the future. Thank you for choosing to travel with us. We look forward to welcoming you again on your next visit to Kraków.
The tour was good but be prepared if booking early it’s a big morning and can feel a little rushed, obviously due to time restraints. I would not have bothered with lunch as you only get a very short break. There is a bit walking so you do need to be prepared for that. Our driver was wonderful, on time and very informative, but felt our guide in the camp towards the end was a little rushed.
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the tour overall and that you found our driver punctual, informative, and wonderful throughout the journey. We appreciate your comments regarding the early start, the pace of the visit, and the lunch break. Due to the strict schedules and regulations set by the Memorial and Museum, some tours can feel quite busy, especially during morning departures. We understand that the short break may not suit every guest, and we value your honest observations. We are also sorry to hear that the guided portion of the tour felt somewhat rushed towards the end. We understand how important it is to have enough time to fully absorb such a meaningful and emotional visit, and we will take your feedback into consideration as we continue to improve our services. Thank you once again for your review and for choosing to travel with us. We hope to have the opportunity to welcome you again in the future.
