Traslado e assistência só de ida de/para o Aeroporto/hotel da Cidade do México
Descrição
Reserve este conveniente traslado do Aeroporto Internacional Benito Juarez para o hotel/Airbnb na Cidade do México ou vice-versa e deixe o trânsito para um motorista profissional. Este conveniente serviço de transporte privado está disponível 24 horas por dia, 7 dias por semana. Ao chegar ao Aeroporto Internacional Benito Juarez, encontre seu motorista profissional, que o levará ao seu veículo de transferência com ar condicionado e o levará com conforto ao seu hotel na Cidade do México. Ou do hotel para o aeroporto. Ao fazer uma reserva, você deverá informar sua acomodação e detalhes do voo. Sua transferência será confirmada em 24 horas e você receberá um voucher de viagem para apresentar ao motorista.
Opções de passeio
Destaques
O que está incluído
Locais e horários de recolha
O operador irá encontrá-lo fora da alfândega, ou no lobby do seu Hotel/Airbnb; ele trará um sinal com o seu nome. Os detalhes do seu voo/informações do hotel são muito importantes, sem eles não podemos fornecer o horário de embarque. Podemos pegar / devolver em qualquer hotel ou Airbnb localizado na zona Rosa, Zocalo, Reforma, Roma, Condesa e Polanco na Cidade do México.
Avaliações dos viajantes
Informações importantes
- Opções de transporte público disponíveis perto
- Adequado para todos os níveis de condicionamento físico
- As crianças devem estar acompanhadas por um adulto.
- A duração dos transfers é aproximada, a duração exata dependerá da hora do dia e das condições do trânsito.
- Cada viajante pode levar no máximo 1 mala normal e 1 bagagem de mão. Caso exceda a capacidade máxima de bagagem estará sujeito a uma taxa extra na chegada.
- Bagagens grandes ou excessivas (por exemplo, pranchas de surf, tacos de golfe ou bicicletas) podem ter certas restrições, por favor, informe-se com o operador antes de viajar para confirmar se o excesso de bagagem é aceitável.
- Suas informações de voo/hotel são muito importantes, sem elas não podemos fornecer o horário de embarque.
- Por favor, em requisitos especiais, especifique se você precisa de transferência para dentro ou para fora
Avaliações(43)
we scheduled a airport pickup service paid US $88. When we arrived at the airport no one showed up to pickup. After 45 minutes we contacted the customer service and they couldn’t help. Had to take Taxi which h was half the cost and right away. Trying to get refund, let see how it goes.
This was a private airport transfer that requires mandatory flight arrival details in order to coordinate the correct pickup. Despite multiple messages sent prior to your arrival via the booking platform and WhatsApp, we never received your flight information. Without those details, it is not possible to schedule or position the driver at the airport. A private unit was reserved exclusively for your booking, but the service could not be operated due to the missing required information.
My driver was there on time no waiting. He spoke very good English and advised me about a local taco shop around the corner from my hotel that was much less than dining at the hotel.
Hi Joann, thank you for your great review! We’re happy to hear your transfer went smoothly and that your driver was punctual and helpful. We love that he could also share a local tip with you — those little recommendations make a big difference when arriving in a new city. Thank you for choosing our service and we hope to assist you again on your next visit to Mexico City! 🚖🌮
We were glad that this night time service was available, since we needed to be picked up at 3:00am for our early morning flight. Upon receiving the confirmation on the app, I noticed that the drop off location was incorrect. Through the text service on the app, after some back and forth, the location was updated to the correct drop off which was the Mexico City International Airport. Our driver arrived 10 minutes early and called me to inform me of his arrival. He was very attentive and got us to the airport safely and on time.
Thank you very much for your review, Shirley! ✨ We’re so glad our team could assist with your early morning transfer and ensure you arrived safely and on time for your flight. We also appreciate you mentioning the communication process — it helps us continue improving our service coordination for future travelers. Thank you again for choosing us, and we hope to assist you on your next visit to Mexico City! Warm regards,
Driver was friendly and punctual. We were surprised at the condition of the vehicle. The car wasn’t very clean (car parts and dog hair) and smelled of wet dog which may not bother others but we have several pet allergies. It was a quick trip and we opened a window.
Thank you very much for your review. We’re happy to know your driver was friendly and punctual, but we’re truly sorry about the vehicle’s condition and the discomfort caused by the smell and cleanliness. This is certainly not the standard we aim to provide. We’ve shared your feedback with our transportation team to ensure vehicles are properly inspected and cleaned before every service. We appreciate your honesty and hope to offer you a much better experience next time. 🚗✨
This is a scam. You hook to be picked up at the airport and when the car does not arrive where you are to be picked up they claim somehow the airport you booked a pick up from is outside the service area and won’t refund. Do not use. This is either a scam or just incredibly poor customer service. Sad that Viator won’t offer better service
We’re very sorry to read your review and understand your frustration. However, we would like to kindly clarify that the details of this service, including the exclusive pickup from Mexico City’s Benito Juarez International Airport (AICM), were clearly stated in the product description at the time of booking, including in the Overview, Meeting Point, and What to Expect sections. Our team followed the confirmed booking information and was ready to receive you at the correct location. Unfortunately, your arrival at a different airport — which is not within the service area — resulted in a no-show, as the service could not be delivered outside the specified parameters. We are always transparent with our service details and strive to provide clear and reliable information to avoid misunderstandings. While we regret that this caused inconvenience, we respectfully maintain that the service was booked and handled according to the terms listed.
Easy and solid airport transfer. Post customs can be a little tricky. Doors 5-8 are up the escalator
Hello Brian, "Thank you for your feedback! We're glad the transfer was easy and appreciate your note about doors 5-8. We'll work on clearer guidance. Safe travel!"
car was clean and driver was on time. Service dog friendly. Driver helped me carry my suitcase on and off the car.
Hello Keren Thank you for your kind review! We're delighted to hear that our transportation service met your expectations. Our drivers strive to provide exceptional service, and we're proud to be service dog friendly. We appreciate your feedback and look forward to serving you again. Hope to see you again soon
Our driver was super courteous. We were stuck at custom for more than 40 mins at 330am but he still waited for us and greeted us very friendly. Spoke English and definitely felt welcomed and safe.
Thank you for your kind words! We're delighted to hear that our driver provided you with such a positive experience despite the unexpected delay at customs. We appreciate your feedback and hope to welcome you aboard again soon!
Very professional, prompt and kind. Provided us lots of information as our first time to Mexico City.
Thank you so much for sharing your experience with us! It was a pleasure to assist you during your first visit to Mexico City. We hope that you had a fantastic time in Mexico City and that we can welcome you back again in the future.
Excellent experience. Driver was experienced and on time. He was professional and courteous. We would utilize service again.
Thank you so much for leaving your experience with us! ♥️ We hope to see you again soon
