Transferência de porto de cruzeiros Nova Orleans e Louis Armstrong Intl MSY
Descrição
Desfrute de uma transferência privada de ida e volta segura e confiável em Nova Orleans. Beneficie-se de veículos com ar condicionado que são mantidos regularmente de acordo com altos padrões de higiene. Viaje em um veículo confortável, climatizado e com motorista profissional, tornando toda a sua experiência simples e fácil.
Opções de passeio
Destaques
O que está incluído
Locais e horários de recolha
Qualquer local de coleta/desembarque na Área Metropolitana de Nova Orleans é aceitável.
Avaliações dos viajantes
Informações importantes
- Bebês precisam sentar no colo de um adulto
- Aceita animais de serviço
- Opções de transporte público disponíveis perto
- Bebês e crianças pequenas podem andar em um carrinho
- Adequado para todos os níveis de condicionamento físico
Avaliações(13)
Driver was professional, friendly and we were kept us informed the reservation until our pickup. I am very pleased with the service provided!
Do not hesitate to book with this company. They were very professional, courteous, and accommodating. We were in town to sail out on a cruise. We booked a transfer from MSY to our hotel and from the port to MSY after the cruise. A big shout out to both of our amazing drivers, Wyatt and Stacy. They made getting in and out of town seamless! Asma was so helpful and accommodating with the multiple itinerary changes in our travel plans.
The Jazzy driver was professional, courteous and entertaining! The cost was very reasonable, and great value. I would highly recommend giving Jazzy a go!
Driver, Daniel, was great. Had to change pickup to earlier time and had no problems doing that. Would highly recommend
Pick up exactly as scheduled, even with some disembarking time change from Norwegian. Very narrow area designated yo pickup, especially with 3 ships all disembarking at the same time. Very helpful with luggage and personal equipment. Excellent SUV for all of our bags.
Great timing and knowledgeable driver. Dropped us off at the car rental area as requested so we didn't have to take another shuttle from airport terminal.
On time, great communication, Daniel was wonderful, couldn’t have asked for a better ride to the airport after the cruise.
Great communication and service. Our driver Wyatt was fantastic!! Very nice, clean vehicle. Wyatt even provided us with water and gum.
The Jazzy Limousine driver was told 9:30 a.m. for pickup at the Port of New Orleans at the NCL ship dock. Although I called repeatedly, they never showed up. Dispatch said the driver was coming, then he's dropping off embarking passengers, then a train is blocking the tracks. All the while, many cars, taxis and even charter busses were freely coming by. No train in sight anywhere. It's one way traffic, and clearly, no one else was having trouble arriving to pick people up. I prepaid. I shouldn't have. I'll be contesting the charge. A free taxi drive stopped to ask us if we needed a ride, and we said we did. It was 10:10 a.m. by this point. I called the dispatch back, this time getting another dispatcher on the phone, and told them we were taking another taxi, and they needed to give us our money back. She tried to say they wouldn't. No problem, I'll contest it with American Express. Don't use this company. Yes, the Super Bowl was in town. But when our new driver took off it literally only took 10 minutes to get on the 10 freeway. Traffic was NOT an issue.
Dear Mam, Thank you for taking the time to share your concerns. I’d like to provide some clarity regarding the situation and our communication during your pickup at the Cruise Port of New Orleans on Super Bowl Sunday. First, please know that we were in constant communication with you throughout the delay. Our dispatch team conducted a conference call with your inbound chauffeur, who was en route to drop off passengers to the cruise port at the same location you were waiting. This was explained during the call, along with real-time GPS updates on the driver’s location with the driver explaining what he was seeing and experiencing during the delay. To clarify, we did arrive at the pickup location, but you had already left before the driver could reach you. While it may have appeared that other vehicles were arriving freely, you were not at the back of the pickup line and may not have been aware of what was happening further down the line. We also want to note that when asked if you had observed a train blocking traffic, our intention was to troubleshoot and understand any possible causes for the delay—not to insist there was a train present. Choosing to disregard the driver’s real-time status update and our live GPS information was entirely your decision, which unfortunately led to a missed connection. The entire time the driver was stuck at the entrance of the cruise port before the train tracks and we could not determine why inbound traffic was not moving. Additionally, since your booking was made through Viator, we do not handle any billing or payment processes directly. All financial transactions, including refunds, are managed by Viator’s customer support team. We recommend reaching out to them for assistance regarding your request. Despite these challenges, we sincerely apologize for the inconvenience and frustration caused. Our goal is always to deliver reliable service, and we are actively reviewing this incident to ensure smoother operations in the future. If you’d like to discuss this further, please feel free to reach out. Sincerely, Sidney Guest Services Manager and Lead Dispatcher Jazzy Limousine & Shuttle
Initially we were to be picked up at a hotel in New Orleans and taken to to the cruise port to board a cruise ship. Our original time for pickup was 11:30. Initially Viator changed our pickup time to 3:00. They then changed it to 2:30. Our ship was scheduled to leave at 2:30. This all took place on the date of departure. We were forced to take a cab, only to find out that the transport that Viator was charging us over a $100 for was a $20 cab ride. We have several more trips planned for this year and the next. I would never use Viator again.
Hello Sir, I am truly sorry you had a bad experience with another vendor. You are reviewing our service "Cruise Port Transfer New Orleans and Louis Armstrong Intl MSY" in which we picked up your group at Royal Carribean cruise ship and dropped to MSY New Orleans Airport. Our chauffeur Derrick went out of his way to accommodate by showing up early and then waiting over an hour past your choice of pick up time for your group to disembark. At Jazzy Limousine & Shuttle, we take great pride in providing reliable and professional transportation services. Our team works diligently to ensure that all clients receive timely and efficient transfers, and we regret any confusion that may have arisen regarding your reservation. I recommend reaching out to Viator’s customer support for further clarification on the scheduling adjustments. Sidney Guest Services Manager and Lead Dispatcher Jazzy Limousine & Shuttle
