Private 4 - Day West & South Taiwan Tour: Sun Moon Lake a Kenting

We did a four day tour of Taiwan and were very disappointed in the hotel selection, which Edison did not disclose ahead of time. The mildew smell was overpowering, the food was old and there was nothing else in walking distance, the bed was hard and flat and our room overlooked a parking lot despite the hotel being on a lake. So, we decided to book our own hotel for the last two nights and Edison did not offer us a credit for the hotels they booked for us. This is a big company and I am sure they have some leverage over the hotels, so they probably cancelled our rooms and pocketed the money. The only reason I did not give them one star is because the tour guide and driver were very nice people. I would not use this company.

This was an overall amazing experience and tour! We were able to see and do everything on the itinerary....and then some. We couldn't have asked for a more knowledgeable, kind, generous, FUN tour guide than Mr. Fred Chang!! He was the absolute best part of our experience. He introduced us to the "real" Taiwan, and made sure we enjoyed every minute. He is TRULY a TREASURE!

Allan is the best guide we've ever had. We were a group of four Spaniards on a 5-day trip in Taiwan. The experience was amazing for the country but especially thanks to Allan and the driver

This was perhaps one of the best tours I have taken. The tour was beyond my expectations from the places I saw to the food to the hotels. My guide and driver were great and went above and beyond to make the trip memorable. I would highly recommend this to anyone looking for tours in Taiwan.

My cousin and I took our 88 year old mothers (twin sisters) on this private 4 day tour and we all loved the tour and the sights. I specifically asked for tour guide Coco, whom we previously had for my 3 days tour in 2023. Coco and our driver were very attentive to our mom's needs and provided excellent service. Coco knew we loved to try local foods and researched for suggestions based on our preferences. We asked the tour to end via the High Speed Rail back to Taipei instead of by car and Harry, our contact at Edison, was very gracious and accommodating. I also used Edison for the rides to and from Taoyuan to our hotel. I would highly recommend Edison and will use them again for our tour to Easter Taiwan next time as well.

We enjoyed everything and were especially happy with James our knowledgeable tour guide and Blanco, our driver. Accommodations were very good and we enjoyed all the places we visited! Thanks for the wonderful tour. Jane and Jimmy

Really terrific way to enjoy the eastern coast + center. From top to bottom of the country, the landscape, people, and cuisine are unmatched. Itinerary is a solid balance of nature, native culture, history, food, temples. Many tour highlights—at the top of the list is our guide Joseph Yi. Could not be more knowledgable, kind, responsive. Hotel quality exceeded expectations. If time allows, combine with the west coast tour.

A rainy tour from pineapple factory making our own pineapple cake to rainbow village to the beautiful flower market, it's all fun despite the rain and wind. Thanks to Mr. John Chan, our tour guide, who explained things about the tour and taiwan history that made the tour smooth and lively.

It wasn't much of a guided tour with a fun guide or fun facts, it's more of a personal driver type of trip where it's quiet during the drive. When we got to the destination, most of the time was for exploring on your own, which was fine for me but not very exciting otherwise. The first van and hotel to sun moon lake was very nice but the metro and van in Kaohshiung was not very nice. I traveled solo so the personal van escort and hotel was kinda worth it for me but otherwise I don't think it was worth the money, almost seven hundred for four days. Also the Kaohshiung guide had very bad time management. We were suppose to go to three destinations on the last day and spent forever at the first two places never mentioning we were short on time and towards the end I didn't get to have lunch and literally spent two minutes at the last place and barely made it to the hsr station. The call center was very supportive otherwise I would've given them less ratings.

Wonderfully surprised I was very satisfied with our tour of Taipei and the scenic places that gave inspiration. Our tour guide, Mr John Chan, was such a professional and a gentleman, always making sure our group had what we need beforehand and I'll try to remember the stories he shared while on the road on our bus. Planning a next visit already! Taiwan is as beautiful as its warm-hearted folks.