Passeios/Krakow/Visita guiada de Auschwitz e Birkenau com Hotel Pickup de Cracóvia
Viator · grupo até 30 pessoas

Visita guiada de Auschwitz e Birkenau com Hotel Pickup de Cracóvia

4.9(825)Krakow1 hora
VIATOR4.7(63)TRIPADVISOR4.9(762)

Descrição

Escolha entre várias opções convenientes de pick-up de porta a porta, garantindo que você seja recolhido diretamente de seu endereço para um início suave e confortável de seu tour. Visite o Patrimônio Mundial da UNESCO, um antigo campo de concentração Alemão Auschwitz-Birkenau, onde mais de um milhão de judeus e outros prisioneiros foram oprimidos ou mortos durante a Segunda Guerra Mundial. A muralha da morte, os monumentos nacionais, as câmaras de gás e os crematórios, as ruínas preservadas, os restos de centenas de casarões, as torres de vigilância, a linha ferroviária e a rampa constituem um testemunho comovente do número de pessoas que perderam a vida.

Opções de passeio

Ing Tour - Estimado Dep. Tempo
  • Tempo selecionado pode variar - TBC: A hora final de partida pode mudar - ela será ajustada ao horário do museu e confirmada mais perto da data da visita! 30 - Tour Inglês: Tamanho do Museu Oficial Conheça & vá: Recolha e entrega convenientes disponíveis na maioria dos endereços de Cracóvia Traslado incluído
ENG Tour - Limitado a 15 pessoas
  • ENG Small Tour Máx 15 visitantes: Metade do tamanho dos tours regulares! (grupo é de até 15, não apenas transporte) Viagens: de seu endereço em um ambiente aconchegante com um van e um motorista de língua inglesa Esta opção: foi bem recebido por 98% dos nossos clientes (Os melhores dos melhores 2024) Traslado incluído
ENG Tour - Tempo Garantido
  • Saída: tempo é garantido dentro de ±30 minutos e não vai mudar Tempo de entrada: já foi verificado com o Museu de Auschwitz Guia Inglês: até 30 pessoas, o tamanho oficial do grupo no Museu Conheça & vá: Recolha e entrega convenientes disponíveis na maioria dos endereços de Cracóvia Traslado incluído

Itinerário

120 min

Seu passeio começa com o transporte de Cracóvia (hotel ou endereço que você especificou). Auschwitz-Birkenau Museum está localizado na cidade de Oswiecim, cerca de 1h15min em uma direção (65km). Cada motorista com quem cooperamos tem todas as permissões exigidas pela UE para transporte de passageiros. Um Líder Inglês e amigável do grupo irá ajudá-lo sempre que precisar. Depois de chegar a Oswiecim, faça uma pequena pausa para tomar um café ou manter um olhar para as exposições ao ar livre. Então seja gentilmente apresentado ao seu Guia local e profissional que é licenciado pelo Museu de Auschwitz-Birkenau.

Entrada incluída120 min

Comece sua excursão caminhando pelo portão do primeiro campo - Auschwitz I - originalmente concebido como um campo de concentração, para ser usado como centro de detenção para os muitos cidadãos poloneses presos depois que a Alemanha anexou o país em 1939, com o sinal mais reconhecível Arbeit Macht Frei (O Trabalho Liberta). Esta parte geralmente leva 2 horas e você estará usando um fone de ouvido para ouvir seu guia claramente. O grupo de acordo com a regra do Museu conta com até 30 pessoas tornando a visita confortável e acessível para todos os participantes. Visite os edifícios de madeira originais, paredes fortificadas, arame farpado, câmaras de gás e crematórios - tudo isso deixa uma impressão chocante que permite imaginar a escala do Holocausto.

Entrada incluída90 min

Após o 1º acampamento está previsto um pequeno intervalo de até 15 minutos. Você será levado por nós para visitar a segunda parte do passeio - Birkenau (Auschwitz II), a apenas 3 minutos, que é o maior campo construído e operado com o propósito específico de tornar a Europa ''Judenrein'' (livre de judeus ). O mesmo guia continua uma comovente palestra sobre o campo na aldeia de Brzezinka (Birkenau), que foi construído em 1941 por ordem de Heinrich Himmler (comandante da SS) e poderia conter cerca de 90.000 prisioneiros. condições, bem como seleção cruel e experimentos médicos pseudocientíficos feitos por proeminentes médicos nazistas, incluindo Josef Mengele. Uma história sobre soldados do 60º Exército da Primeira Frente Ucraniana abriu os portões de Auschwitz em 27 de janeiro de 1945, o que significou a libertação final, termina sua turnê com um sentimento, tanto esse genocídio nunca deveria ter acontecido e não pode acontecer novamente .

90 min

Depois de concluir o passeio, o motorista irá deixá-lo em seu hotel ou endereço em Cracóvia.

Destaques

Fones de ouvido para ouvir o guia claramente
Atendimento ao cliente altamente qualificado, útil e amigável
Guia local licenciado, falando Inglês (até 15 ou 30 visitantes)
Taxas de entrada (Auschwitz I e Auschwitz II Birkenau), seguro e impostos
Assistência profissional em caso de qualquer problema
Transporte de ida e volta de e para Cracóvia em veículo com ar condicionado (van ou micro-ônibus)

O que está incluído

Incluído
Fones de ouvido para ouvir o guia claramente
Atendimento ao cliente altamente qualificado, útil e amigável
Guia local licenciado, falando Inglês (até 15 ou 30 visitantes)
Taxas de entrada (Auschwitz I e Auschwitz II Birkenau), seguro e impostos
Assistência profissional em caso de qualquer problema
Transporte de ida e volta de e para Cracóvia em veículo com ar condicionado (van ou micro-ônibus)
Não incluído
Comidas e bebidas
o horário de partida pode ser alterado devido ao horário no Museu de Auschwitz

Locais e horários de recolha

As horas que você reserva são provisórias e podem mudar. A hora exata do embarque será confirmada um dia antes do passeio (no máximo à tarde).

Avaliações dos viajantes

4.9
825 avaliações
5
767
4
42
3
10
2
3
1
3

Informações importantes

  • Assentos infantis disponíveis
  • Adequado para todos os níveis de condicionamento físico
  • Os horários reservados são provisórios e podem mudar devido ao horário no Museu de Auschwitz e às condições de trânsito.
  • **Os nomes completos de todos os participantes devem ser fornecidos durante a reserva (o mesmo que no documento de identidade ou passaporte, sem apelidos). Passaporte ou ID é obrigatório para cada participante e será verificado. Sem ID = sem entrada!**
  • [VISITA] Visita guiada em grupo somente, sem ritmo individual. Comportamento respeitoso e vestido casual inteligente exigido. Comer, fumar e comportar-se em voz alta não são permitidos.
  • [PICKUP] Alguns hotéis de Cracóvia estão em zonas de tráfego restrito. A recolha será organizada a partir do ponto de acesso mais próximo e você será informado com antecedência.
  • [LUNCH] O almoço não está incluído. Não há tempo para uma refeição completa entre as visitas, e não há instalações de comida no local, portanto, por favor traga um lanche.
  • [SECURIDADE] Uma verificação de segurança no estilo do aeroporto é necessária antes de entrar no Museu Auschwitz-Birkenau.
  • [METEOROLOGIA] O tour funciona em todo o tempo. Até 70% da visita ocorre ao ar livre, portanto, por favor se vesti adequadamente e traga água em dias quentes.
  • [Crianças] As crianças devem ser acompanhadas por um adulto. Assentos infantis estão disponíveis. Devido à natureza sensível do site, o passeio é recomendado para idades 13 +.
  • [FOTOS] A fotografia é permitida, exceto em áreas marcadas. Flash não é permitido dentro de edifícios.
  • [RENOVAÇÕES] Devido aos trabalhos de estrada no oeste de Cracóvia, as remessas nessa área não são possíveis. O ponto de encontro Straszewskiego 19 está temporariamente fechado. Vamos organizar uma alternativa próxima, se necessário.

Avaliações(825)

J
JimDC28
August 4, 2026
Moving.

It feels inappropriate to say I enjoyed visiting Auschwitz - Birkenau but I'm glad there are those dedicated to maintaining it as a reminder of some of the darkest times in our history. Hello Krakow was a good tour operator, we were always informed of any updates and changes and any questions promptly answered. Our group was a double decker coach full which was well shephered into three smaller groups for the tours. Our guide, Agata, weaved the poignant story of Auschwitz - Birkenau with empathy and dignity, some of the items were 'uncomfortable' to view but Agata described them with the utmost respect, and answered every question, no matter how awkward. making the experience more powerful. Everyone should visit this place, not only to reflect and remember, but to help prevent history repeating itself.

Resposta do operador

Thank you very much for sharing such a thoughtful and moving review. We truly appreciate your words and your reflection on the importance of preserving Auschwitz-Birkenau as a place of remembrance and education. We’re very glad to hear that Hello Cracow’s communication helped you feel informed and supported throughout the experience. Organizing a large group smoothly and creating smaller tour groups allows guests to have a more focused and meaningful visit. We’re especially grateful for your kind words about Agata. Visiting Auschwitz-Birkenau requires sensitivity, empathy, and respect, and we’re pleased to know that her way of presenting the history helped you understand the human stories behind this tragic chapter. We will be happy to share your appreciation with her. Thank you for choosing Hello Cracow and for sharing such an important message with future visitors. 💛 ✅ Excellent communication and guest support ✅ Well-organized group management and smooth logistics ✅ Empathetic and knowledgeable guides ✅ Respectful presentation of difficult historical topics ✅ Strong focus on education and remembrance ✅ Meaningful experiences that encourage reflection #HelloCracow #Auschwitz #Birkenau #AuschwitzBirkenau #AuschwitzTour #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #PassionateGuides #HistoricalTours #CulturalHeritage #HistoryMatters #TravelWithRespect #MeaningfulTravel #Remembrance #NeverForget #KrakowHistory #KrakowExperience #WellOrganizedTour #ProfessionalGuide #LearnFromHistory #HighlyRecommended #VisitKrakow

K
Kaye_I
August 2, 2026
Emotional Day.

Ourr tour guide at Auschwitz & Birkenau was incredible! She was informative and easy to understand. She was well organized, and able to educate our group in 94 degree weather without a sweat. Robert, the guide that picked us up was very organized and brought us nice box lunches. (extra). My only complaint is that you only have 15 mins between tours, and it's not enough time to eat your lunch, and go to the bathroom. And, the only place to eat it was on a bench in the sun in 94 degree weather. There must be a better way to do it. While I feel bad even complaining, after what we learned 6 million Jews and more went through in those camps.

Resposta do operador

Thank you very much for sharing such a thoughtful and detailed review. We truly appreciate your kind words about your experience at Auschwitz-Birkenau and the effort you took to share both the positives and your suggestions. We’re especially grateful for your comments about your guide. Presenting such difficult and emotional history requires knowledge, empathy, and the ability to create a respectful atmosphere, and we’re very happy to hear that she made the experience meaningful and understandable even during challenging weather conditions. We’re also pleased that Robert helped make your journey comfortable and well organized, and that you appreciated the box lunch option. We truly value your feedback regarding the lunch break. We understand that during very hot days, having enough time and a comfortable place to rest and eat is important. We will take your comments into consideration as we continue improving the guest experience. Thank you for choosing Hello Cracow for such an important visit. 💛 ✅ Empathetic and knowledgeable guides ✅ Professional organization throughout the day ✅ Friendly and reliable drivers ✅ Clear communication and guest support ✅ Respectful approach to a deeply emotional historical site ✅ Continuous improvement based on guest feedback #HelloCracow #Auschwitz #Birkenau #AuschwitzBirkenau #AuschwitzTour #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #PassionateGuides #TravelWithEase #PunctualAndReliable #WellOrganizedTour #HistoricalTours #CulturalHeritage #HistoryMatters #TravelWithRespect #MeaningfulTravel #KrakowExperience #Remembrance #NeverForget #SmoothLogistics #HighlyRecommended #ContinuousImprovement

J
jan_s
August 1, 2026
Auschwitz

It was sobering and educational. Our tour guide had excellent knowledge and experience of the camp and shared his personal family relationship to concentration camps and the history of the Nazi occupation which made it quite meaningful.

Resposta do operador

Thank you very much for sharing your thoughtful review. We truly appreciate your words about such an important and emotional visit. We’re glad to hear that you found the experience both sobering and educational. Auschwitz-Birkenau is a place where history, personal stories, and remembrance come together, and we’re especially grateful that your guide’s knowledge, experience, and personal connection helped make the visit even more meaningful. Presenting the history of this place with respect, sensitivity, and authenticity is extremely important to us. Thank you for choosing Hello Cracow for this significant journey and for sharing your reflection with others. 💛 ✅ Knowledgeable and experienced guides ✅ Personal and meaningful storytelling ✅ Respectful approach to sensitive historical topics ✅ Strong focus on education and remembrance ✅ Professional and carefully organized tours ✅ Experiences that create deeper understanding #HelloCracow #Auschwitz #Birkenau #AuschwitzBirkenau #AuschwitzTour #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #PassionateGuides #HistoricalTours #CulturalHeritage #HistoryMatters #TravelWithRespect #MeaningfulTravel #Remembrance #NeverForget #KrakowHistory #KrakowExperience #LearnFromHistory #WellOrganizedTour #ProfessionalGuide #HighlyRecommended #VisitKrakow

C
Camilla E
August 1, 2026
Good guide and pick up/drop off as described.

From pick-up at the hotel to drop-off everything proceeds perfectly!. The tour guide was attentive and gave good directives oxh information. The guide well-read, informative and spoke clear English. If you ended up further back in the group, it was harder to keep up when the guide told you about the things that you have not yet concluded. A smaller group size might have been preferable. Slightly short time for lunch.

Resposta do operador

Thank you very much for sharing your detailed feedback with us. We’re pleased to hear that everything from the hotel pick-up to the return journey went smoothly and that our tour leader provided clear information and helpful guidance throughout the day. We’re especially happy that you appreciated the guide’s knowledge, informative explanations, and clear English presentation. At the same time, we truly value your comments about group size and the lunch break. We understand that for such an important and emotional visit, having enough space to listen comfortably and time to reflect is very important. Your feedback helps us continue improving the experience for our guests. Thank you for choosing Hello Cracow and for sharing your honest impressions with future visitors. 💛 ✅ Reliable hotel pick-up and drop-off service ✅ Professional and informative tour leaders ✅ Knowledgeable and clear-speaking guides ✅ Smooth organization throughout the day ✅ Respectful approach to a sensitive historical site ✅ Continuous improvement based on guest feedback #HelloCracow #Auschwitz #Birkenau #AuschwitzBirkenau #AuschwitzTour #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #PassionateGuides #TravelWithEase #PunctualAndReliable #WellOrganizedTour #HistoricalTours #CulturalHeritage #HistoryMatters #TravelWithRespect #MeaningfulTravel #KrakowExperience #Remembrance #NeverForget #ContinuousImprovement #GuestExperience #HighlyRecommended

E
Elizabeth_R
July 28, 2026
Concentration camps.

I completely messed up the pickup point this morning. But within minutes of contacting Viator, we still managed to go on our trip. Well done Viator. The experience was both harrowing, but so very interesting. It’s something I certainly will never forget. Looking forward to my next 2 trips with Viator.

Resposta do operador

Thank you very much for sharing your experience with us. We’re glad to hear that, despite the initial confusion with the pick-up point, everything was resolved quickly and you were able to join the tour. We truly appreciate your kind words about the support you received. Making sure our guests feel helped and looked after, especially when unexpected situations happen, is very important to us. We’re also grateful for your reflection on Auschwitz-Birkenau. It is a deeply emotional and powerful place, and we’re pleased that the visit gave you an experience that will stay with you for a long time. Thank you for choosing Hello Cracow and we hope your upcoming trips will be just as memorable. 💛 ✅ Helpful support when guests need assistance ✅ Clear communication and reliable service ✅ Respectful approach to an important historical site ✅ Professional and caring customer experience ✅ Meaningful educational travel experiences ✅ Commitment to making every journey smooth and memorable #HelloCracow #Auschwitz #Birkenau #AuschwitzBirkenau #AuschwitzTour #KrakowTours #CracowTours #VisitCracow #DiscoverCracow #ExploreKrakow #CustomerFeedback #CustomerServiceExcellence #RespectfulTravel #EducationalTravel #GuidedToursKrakow #HistoricalTours #CulturalHeritage #HistoryMatters #TravelWithRespect #MeaningfulTravel #Remembrance #NeverForget #KrakowExperience #WellOrganizedTour #TravelWithEase #ProfessionalService #GuestExperience #HighlyRecommended #VisitKrakow #LearnFromHistory

M
Moerthal
July 27, 2026
Did what it said on the tin but a bit rushed

Pickup and drop off went efficiently, the 1.5 hour journey was comfortable and the minivan was air-conditioned, though it was full and it was probably a bit cramped for the two in the front seats. Got to Auschwitz and there was some confusion, with the guide turning up half an hour late. Despite this, the guide was very good and explained all the main aspects in good English with the respect and solemnity required of such an 'attraction'. But it was all very rushed. The girls barely had time to queue for the toilets and we all had to eat lunch in the van going between sites. We weren't really given time to read the information plaques on all the exhibits. It didn't help that the weather was scorchingly hot in the morning when we were traipsing between buildings at Auschwitz and then thundering down at Birkenau which was all outside, but that's not their fault and I guess being shown around in luxury and comfort would not have been appropriate. Despite all this I would recommend it; I think they were having a bad day but we saw everything as promised and were delivered back to our hotel in good time. The sites themselves are well-laid out and well-managed. I think everyone should come here at some point in their lives; it is sobering, horrifying and eye-opening. One word of warning - there is a lot of walking involved; you are on your feet all day, though this would be the case with any tour operator.

Resposta do operador

Thank you for sharing your detailed feedback 💙 We’re glad to hear that the transport, communication, and overall organization worked well, and that you appreciated the knowledge and respect shown by the guide during such an important visit. We understand your comments regarding the pace of the tour. Auschwitz-Birkenau visits are carefully scheduled due to the high number of visitors and fixed entry times, which can sometimes make the experience feel fast-paced. We appreciate your understanding and will keep your feedback in mind when improving the guest experience. With Hello Cracow, you can always expect: ✅ Knowledgeable and respectful guides ✅ Comfortable and reliable transport ✅ Clear communication and organised logistics ✅ A meaningful and reflective experience Thank you for your recommendation and for highlighting the importance of visiting Auschwitz-Birkenau. We hope to welcome you again in Krakow. #HelloCracow #AuschwitzTour #BirkenauMemorial #GuidedToursKrakow #HistoricalExperience #MeaningfulJourney #HighlyRecommended

C
Chadwick_P
July 24, 2026
No complaints 10/10.

Great experience! Picked up from my hotel, safe driving to exhibition. Plenty of communication. Excellent tour.

Resposta do operador

Dear Chadwick, Thank you very much for your fantastic 10/10 review! We are delighted to hear that the hotel pick-up was convenient, the journey felt safe, and communication throughout the experience was clear and helpful. It is wonderful to know that you enjoyed the tour and had no complaints. Thank you for choosing Hello Cracow and for your recommendation! #CustomerFeedback #HelloCracow #Auschwitz #Birkenau #AuschwitzBirkenau #AuschwitzTour #HotelPickup #SafeDriving #ExcellentCommunication #ClearInformation #ExcellentTour #GreatExperience #TenOutOfTen #HighlyRecommended #ProfessionalService #ReliableTransfer #ComfortableTravel #WellOrganizedTour #CustomerServiceExcellence #TravelWithEase #PunctualAndReliable #RespectfulTravel #EducationalTravel #HistoricalTours #VisitCracow #DiscoverCracow #ExploreKrakow #KrakowTours #PolandTravel

E
Escape60125301499
July 18, 2026
Guides brilliant pick up driver very friendly and funny and helpful. Adrian was his name.

Well organized from pick up to drop off

Resposta do operador

Thank you for sharing your thoughts 💙 We’re delighted to hear that Adrian and our guides made your visit enjoyable and well-organised from start to finish. Positive experiences like yours motivate our team to maintain high standards in every aspect of our tours. With Hello Cracow, you can always expect: ✅ Knowledgeable and respectful guides ✅ Smooth, well-organised logistics ✅ Comfortable and reliable transport ✅ A deeply meaningful and reflective experience We hope to welcome you on another tour soon. #HelloCracow #AuschwitzTour #BirkenauMemorial #HistoricalExperience #GuidedToursKrakow #MeaningfulJourney #HighlyRecommended

E
Eleni_X
July 18, 2026
well and respectfully arranged

informative, honest and knowledgeable guide, slow pace so everyone can join in. it was also well suited for the youth (ours were 15 and 17)

Resposta do operador

Thank you for sharing your feedback 💙 We’re glad to hear that your visit to Auschwitz and Birkenau was well and respectfully arranged. Ensuring a pace that allows everyone to fully engage—including younger participants—is very important to us, and we’re happy that your group felt included and informed throughout. With Hello Cracow, you can always expect: ✅ Knowledgeable and respectful guides ✅ Smooth, well-organised logistics ✅ Comfortable and reliable transport ✅ A deeply meaningful and reflective experience We hope to welcome you on another tour soon. #HelloCracow #AuschwitzTour #BirkenauMemorial #HistoricalExperience #GuidedToursKrakow #MeaningfulJourney #HighlyRecommended

J
Jill_J
July 13, 2026
Picked up from hotel....

Picked up from hotel. Small group of 8 in Mercedes van. Everything was very organized. Met tour guide after getting to Auschwitz. Very knowledgeable. Would recommend.

Resposta do operador

Thank you for your review 💙 We’re delighted to hear that your tour was well organised from hotel pick-up to the visit at Auschwitz-Birkenau. It’s great that the small group size and knowledgeable guide made the experience comfortable and informative. We truly appreciate your recommendation! #HelloCracow #CustomerFeedback #Auschwitz #Birkenau #AuschwitzTour #EducationalTravel #RespectfulTravel #HistoryMatters #NeverForget #ProfessionalService #KnowledgeableGuides #WellOrganised #ClearCommunication #PunctualAndReliable #GuidedToursKrakow #KrakowTours #VisitCracow #ExploreKrakow #KrakowExperience #FiveStarService

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