2 - Dia Machu Picchu Tour de carro

Really terrible experience with this trip and company. I’ve taken a few tours in Peru so I thought I knew what to expect, but not with this one. The first problem that I had was the pick up time: I’d clarified with Viator support that they spoke to the company and had the pick up time as 6.30-7pm and the bus came at 6:10 and I wasn’t ready. There was no English speaking help on the bus and no idea of where we were or what time to expect to get to Hidroelectrica. They were supposed to provide lunch and dinner but did not. When I finished the 7mile hike I was stuck in Machu Picchu with no contact, no idea where I was staying overnight and no help. I had to call support 3/4 times to get any information and assistance. But the biggest problem with this tour was that they didn’t secure Machu Picchu tickets as they had advertised. I was super lucky and got an amazing guide who pulled out every stop to get me to Machu Picchu - but it was very stressful and a super quick visit. I opted not to take the bus back because of all of the problems and took the train myself. I would not recommend this tour company at all and the worse thing was the tour company owner, Richard was impolite and told me it was my fault for not booking months in advance.

We were keenly looking for a reliable and inexpensive option to see Machu Picchu and settled in with Machu Picchu Amazon Peru after a convincing sale by Richard. The trip was way beyond our expectations. Everything was simply perfect. The pickup, food, guide service, accommodation in Aguas Calientes and transfer back to Cusco. We are very convinced with the professionalism exhibited by Machu Picchu Amazon Peru team.