Zürich: Interlaken & Harder Kulm Kleine groepsreis

Great tour to the Swiss Alps. Plenty of fun and a great time. We had ample time for lunch and site seeing.

We were never informed of any excursion changes prior, then when we showed up our tour guide was confused why Grindewald was even listed, and that wasn’t a part of it at all. We still highly enjoyed Interlaken and Harder Kulm, but really would have liked going to Grindewald as well or at least being informed that was no longer a part of the tour.

Consider taking a train from Zurich to Interlaken instead. This tour does not add any value! We got to the bus station, which is adjacent to the train station. We boarded a very cramped and full bus. We were told we would be stopping somewhere to pick up and drop passengers, which added a slight delay. Although this tour says Grindelwald, the guide took us to Lauterbrennan instead, so the tour title was deceptive. Once in interlaken, we were not informed of the one hour delay going up to Halder Kulm or on the way back down. While Halder Kulm is beautiful, you can buy tickets directly at their kiosks instead and do not need a guide to purchase them for you. We joined the line at 4:00 to head down to Interlaken and at 4:22, I messaged the guide that we may be late for the 4:50 departure. I sent 2 messages, by 5:05. No call was made to check in. We finally walked back to the parking lot by 5:15 and the bus had departed. We had to take a train back. There are three major flaws with this tour as compared to others: 1) no one reached to us to ask us where we were at 5 pm, 2) we did not go to Grindelwald as the tour title said, and 3) the tour operator did not inform us it was busy and we should plan for delays for the transport to Harder Kulm. I highly recommend taking a train from Zurich instead and enjoy the same sites!

Great time! Finding the pick-up location and bus number was complicated! There were two different address and we were not sure of which to go too, neither was it specified. Also, the bus number or slot number was not included. , once we finally arrived and located the bus/van everything was GREAT! The driver was informative and entertaining, the group of other guest were friendly and inviting. Overall it was amazing! This is my second trip w/ Viator once in the states and now abroad. I highly recommend it to anyone. Just be sure to communicate on location and other factors for pickup

tony was by the far one of the best tour drivers I ever had. He got us to and from safely but he made the best recommendations for photo ops and places to go to get the best views and the most out of our experience. He went above and beyond when one of the ladies in my party inadvertently canceled her tour,he helped us rebook and made sure she did not get left behind. he even went above and beyond and provided ice cold waters to everyone on board, when that was not part of the tour. He was really awesome. The views were even better than described when booking. it was breathtaking. Although I didn't get too many days in Switzerland I feel like this excursions gave me all the perks in one trip...the Swiss alps, the fresh waters and lakes, the country side, the train, the cable cars, the cows and the cheese!!! it was amazing!!

We are from the group of 4 from Chicago. Yesterday's tour of Lauterbrunnen, Interlaken, and Harder kulm was amazing. Tony went above and beyond expectation. We all enjoyed and we highly recommend this tour.

Amazing Trip, logical prices. I wish we had more time in Lauterbrunnen and little less in Interlaken. The transfer van was brand new. And the driver very helpful.

The driver was a nice guy, The bus could have been supplied with WIFI. The stop in Lauterbrunnen was very short. It should have been 2 hours, not just 1 hour.