Phu Quoc Halfdaagse Tour met Nautilus Sunset Cruise

DO NOT BUY—IN Our Opinion---SCAM!!!!! We travel a lot and we have been buying Tripdavisor tours for over a decade with no problems till now. We have never been scammed (in our opinion) before, but there’s always a first time. We bought three of the expensive $100 tickets for the Nautilus sunset cruise. Several days in advance, we communicated with Red Gecko Travel via Whatsapp about the details. They sent us an itinerary for the afternoon/evening Nautilus cruise including times and activities. That looked fine. A few days later, they sent a text and said “Hi I would like to again send you the itinerary.” We did not look at the second itinerary because they said “again”. What they did with the second itinerary is to substitute a completely different tour valued at $56 per person with a completely different tour company having nothing to do with the Nautilus. When it came time to get on the tour for the Nautilus, they sent us to an address for a restaurant. Nobody there knew anything about the Nautilus tour. Their Whatsapp texts stopped altogether—no communication whatsoever. They did not answer repeated phone calls. They did not book the Nautilus tour for us and booked a very modest tour starting later in the day that we happened to have taken two days before and had no interest in doing again. We refused the second tour. Their goal obviously was to pocket the difference between the $100 tour we bought and the $56 tour they offered. Later in the evening, they suddenly came back on line on Whatsapp. We demanded a full refund for their scam (our opinion). They refused. They didn’t even offer to refund us the difference between the two tour values (which would have been unacceptable, in any case). And they did not offer anything like an explanation for the substitution. This experience ruined the end of our Vietnam vacation. In our opinion, Red Gecko Travel are crooks. DO NOT BUY!!!!!

From pickup to the end of the tour, everything was perfectly arranged. I could simply relax and enjoy the beauty of Phu Quoc without a single worry. The whole journey was seamless and truly enjoyable!

The tour was amazing and wonderful. Our guide was helpful and funny, sharing lots of information about Phu Quoc. The arrangements were great, and everything ran on schedule. Highly recommend joining the tours.

This time I chose Phu Quoc again when I returned - and it felt even better than before! The water was incredibly clear—you could see the fish even from above the surface. There were so many fish, the food was delicious, and they even filmed a short video for us at the last island as proof of our visit! The guide was kind and helpful from beginning to end.

My family had a wonderful time. Our tour guide was cheerful and enthusiastic. The food was delicious, and the service was excellent. Everything was well organized and reasonably priced. Thank you very much!