Crucero de Fiesta en snorkelen in Punta Cana

I never write reviews because most of the time our experiences are great. But this was a whole different experience. We were booked with PLATINUM TRANSFERS and let me tell you-they were terrible. We got rescheduled twice to later times so our dinner reservations had to be moved. Not a big deal but absolutely no music on the trip to the pier, and when we got there we waited for 30 minutes in the stuffy van while the driver was doom scrolling with his phone connected to the van’s speaker system. So we had to listen to that for 30 minutes. The tour was awful. They took us snorkelling first but on a sandbar/sea grass area with hardly any coral nor fish. Then we ended up at the “Dominican pool” which was an overcrowded sandbar. Every boat there was competing for space and all playing different loud music which was annoying. I’ve done this tour before and the water was crystal clear blue and sand was wonderful. On this tour the water was a cloudy green-brown and slimmy. The highlight was a beautiful golden retriever pup was swimming around visiting everyone. After the tour, and the worst part was that our driver never showed up to take us home. That was the driver for PLATINUM TRANSFERS. We ended up taking a taxi from the pier all the way back to Dreams Onyx for $45USD. Again not a big deal but when we prepaid for transfers as part of the tour, this was unacceptable and unprofessional. We liked the crew on the tour boat but someone has to take responsibility. PLATINUM TRANSFERS would not return my calls or texts so I had to go directly to Viator. The tour company refused to give us back the money for the Taxi but Viator was great and refunded 100% of the tour value. I would recommend not using PLATINUM TRANSFERS for anything and shame on the tour operator for not helping us out. Maybe it’s a seasonal thing but I would stay away from this tour until the water clears up and less boats going to the same spot

Very good treatment very well team your jebte very professional everything impeccable must be recognized one of the best Enterprise in Punta Cana

I loved the experience, the driver was very cordial and they arrived on time and were very friendly. I had a wonderful time and my family loved it✨

The party boat was the highlight of our trip! The crew was fantastic, and the vibes were perfect from start to finish. We had a blast cruising along the coast, snorkeling in the clear waters, and sipping on refreshing drinks. Highly recommend this for anyone looking to have a good time in Punta Cana!

Excellent Service, professionalism and above all very good treatment, recommended 100%. I repeat again

Excellent Service and attention, everything very well organized I recommend. Especially for Nicholas' attention. It will be an unforgettable experience.