Charleston Sunset Blues & BBQ-dinercruise

My wife and I were eagerly looking forward to the sunset barbecue blues Cruise but quickly became exasperated starting with the fact that the directions were non-existent to the meet-up site. There was an address to a marina 49 Immigration St. however there were no people at the meet up site at all. There were no signs at the meet up site at all. It was extremely frustrating and confusing 49 Immigration St. is a giant dock without a single person around it and we had to walk a quarter of a mile to the end of a pier to a bar and ask people there if they knew anything about it no one knew anything about it then I had to go up to several different boat captains of tiny little boats asked if they even knew anything about it and they didn't know anything about it. It was getting late and to our meeting time until finally one person said oh yeah, it's all the way down there and it was ridiculously circuitous to try to walk all the way around these ridiculous obstacles to get to the charter boat. That was our first problem not even being able to find the boat!!!. There was no signage no one to greet us. No communication. We finally get there like five minutes before the boat was gonna takeoff at 7 o'clock. No one greeted us. No one told us anything as we got on board. What was gonna be happening in terms of food the bar, the music, the tour, how long it was gonna be nothing so we wound up on the top deck looking for any kind of guidance or assistance and there was none so we just went down to the bar on the second deck and got ourselves a couple of drinks and went back up to the top deck, still waiting, waiting and waiting for anyone to say anything which they never did. So eventually, the boat took off and since we had already taken the Fort Sumter ferry cruise, we knew all about the the lookout points of interest, including the Yorktown, which they didn't point out; the destroyer right behind it; Fort Sumpter and various other places of interest which the captain didn't even say a word or point out so it was basically an anonymous cruise with the worst band we ever heard and I am a professional musician that's supposed to be a Blue's Clues. It's like an audition tape for who wants to be on The Voice and the audition should've lasted six seconds because the female singer was awful and I'm a music producer. It was embarrassingly bad and my biggest disappointment was there was no friendly guidance or a leader at all like when we took the Fort Sumter tour. There was an extremely experienced, knowledgeable and competent ranger that give us the history of Fort Sumter in extraordinary detail. There was nothing there. No one even said hello goodbye or anything it was we could've just been illegal immigrants or people from a homeless shelter we just stumbled on the boat and got off with it with this cruise. Viatour should absolutely not do business with this charter at all. The end.

The actual ship was a little hard to find and took a while to get to, so do arrive early and ensure you park in the correct place and follow signs closely. The food was very good, and the band was great, but not what we would've described as a blues band. The sail around was very lovely with good views of Charleston.

The boat ride was just a typical ride. Would have been nice if someone had pointed out what we were seeing. The food was not impressive. There were three types of sauces in bowls and they were unmarked. So the sauce I got was not something I would have chose if I’d known what it was. The only thing that made this experience worth the money was the live music.

The crew was most helpful and presented themselves with professionalism. The BBQ was awesome and yge views of Charleston and the surrounding area was simply Gorgeous!!!

Experience was good. Good food and music. Only negative is there is no air conditioning and it gets a little warm during the month of August

I had a great time. This was our first time and it was very relaxing. My daughter had an amazing time on her 36th birthday. The food and music was great.

My area had a severe thunderstorm with rain for hours causing substantial flooding to the point where it was unsafe to drive. I attempted multiple times to contact this company the day of the cruise to inform them my family and I would not be able to attend and received no response back. I finally get a response back two days later and am told "the cruise still occurred so we cannot refund your money." Clearly they do not listen to the customer as I stated MY area had flooding, so although yours may not have, we live farther away and were unable to drive in safely. All I continued to get told was that the cruise still occurred and they cannot refund my money. I find that to be pretty poor customer service when you cannot listen to what the customer is informing you of and will not be scheduling this in the future. Evidently others have the same experience from the reviews here and we weren't missing much in regard to the food quality or quantity.

The views throughout the cruise were incredible and the sunset added to the splendor. Food was really good and we got to see dolphins!

Boat captain & crew were very friendly & helpful. Getting to and from was very easy. Boat was modern and cruise was smooth

The cruise was good and the music was exceptionally good , but the food was to be desired. Pulled pork was not what I was expecting, not good , very fatty and plain chicken breast, and the desert, what was that. Look like it was suppose to be banana pudding but had no taste 😕. The music was very good