I booked a space to leave my luggage through Radical Storage and paid in advance. When I arrived at the indicated address, the place simply did not exist. I tried to contact support and did not get a real solution or my money back. A terrible experience, they charge for a service they cannot guarantee exists. I do not recommend it.
Bagageopslag Londen King Cross



In het kort
- Duur
- 1 dag
- Prijs vanaf
- $9 / persoon
- Locatie
- London, Verenigd Koninkrijk
- Beoordeling
- 1.8 / 5 · 5 beoordelingen
- Groep
- Privé
- Annulering
- Gratis annulering
- Bevestiging
- Direct
- Ticket
- Mobiel of papieren ticket geaccepteerd
- Operator
- Radical Storage
Beschrijving
Wacht je om in te checken bij je hotel of wil je nog een laatste uur in Londen genieten voordat je vertrekt? Vergeet de stress om je bagage in kleine kluisjes op treinstations te moeten proppen: wij accepteren koffers van elke grootte en gewicht! - Boek je bagageopslag: handig en precies waar je het nodig hebt. - Geen groottebeperkingen: Omvangrijke koffers, rugzakken of sportuitrusting... we nemen het allemaal mee! - Maximale flexibiliteit: Laat en haal uw bagage op elk gewenst moment tijdens de openingstijden van de faciliteit. - Ontdek stressvrij reizen: Reis met gemoedsrust, wetende dat uw bezittingen veilig zijn, ondersteund door een 24/7 ondersteuningsteam. - 1 volwassene = 1 koffer *Aantal koffers = Aantal volwassenen (Voorbeeld: als je alleen reist en 3 koffers wilt opbergen, selecteer dan eenvoudig 3 volwassenen)
Rondreisopties
Wat is inbegrepen
Beoordelingen van reizigers
Belangrijke informatie
- Baby's en kleine kinderen kunnen in een wandel- of kinderwagen mee
- Hulpdieren toegestaan
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Geschikt voor alle condities
Annulering
Annuleer ten minste 24 uur voor de geplande vertrektijd om een volledige restitutie te ontvangen.
Beoordelingen(5)
Booked a locker that ended up being a parcel service locker, but when it came to opening it at around midnight it wouldn’t open, tried contacting customer service and no response, had to leave without my stuff. When I got in contact with customer service they said they would refund me, then said they couldn’t refund me and I’d have to get in contact with the manager, who over a week later has not responded. The emails I got from the customer service advisor were gibberish and didn’t make sense. A really dodgy company, avoid
Hi, we're sincerely sorry. This is completely unacceptable. We're raising your case internally for review. We hope to have the chance to make this right.
Convenient, easy and fast check-in a stone's throw from King's Cross station, it saved my last day in London.
Absolutely never again!! Absolutely never again!!! The submission of my pastry was only possible with support assistance, as the transmitted QR code was not valid. However, since the support representative did not respond in a timely manner, the task dragged on for 30 minutes. Then the code did not work again during pickup. Support finally responded after over 30 minutes, by which time my train had already left without me.
Hallo, wir entschuldigen uns aufrichtig für diese inakzeptable Erfahrung. Dass ein ungültiger QR-Code dazu geführt hat, dass Sie Ihren Zug verpasst haben, tut uns außerordentlich leid. Bitte wenden Sie sich mit Ihren Buchungsdaten an unseren Kundenservice. Wir werden alles tun, um dies zu lösen.
I booked their services on January 5th, 2025, for January 6th, expecting a smooth experience. I was told to arrive at the location at 11:00 AM, so I got there early at 10:30 AM. I waited an entire hour, until 11:30 AM, only to find the store still closed! I contacted the company, and instead of solving the problem efficiently, they redirected me to another location. This was completely unacceptable, as I had to take another taxi to get there, which was not easy given all my luggage. This whole ordeal was frustrating, unprofessional, and a complete waste of my time and money. I had to pay for additional storage and an extra taxi due to their incompetence. This experience was infuriating, and I will never use their services again. I strongly warn others to avoid this company at all costs.
Hi, we’re really sorry for the trouble you experienced with our partner’s location and for taking so much time to reply to your message here. It seems there was an issue with the communication, which we weren’t aware of and we will try to fix it as soon as possible. We understand how stressful this situation must have been. Your feedback is valuable in helping us prevent such issues in the future. Thank you for bringing this to our attention.
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