ATV Xtreme en Zipline Adventure van Riviera Maya

This happened today! Our daughter’s friend who joined us on vacation was riding behind my wife on the atv portion of the excursion and the entire seat fell off with her on it while we were on the trail. They acted as if this is normal and happens all the time. Alberto, the XTreme customer service rep came over while she was back getting bandaged up and did not apologize or take responsibility but blamed the machine. I didn’t ask for a refund since we were dealing with getting medical care and they immediately stated that they don’t issue refunds. So someone gets hurt at their park at no fault of their own and their response is to shirk responsibility and tell us no refunds. Very tacky. We skipped the last part of the tour which was zip line given safety concerns and a banged up member of our party. Book at your own risk. We booked through our resort, moon palace, which highly recommends this tour. Clearly they should remove this tour from any recommended tours.

We visited the park in Jan 2026. We did not like the up-charge for insurance for the ATV's. They try to scare you into getting the added insurance. It was only $25USD, but for Canadians it adds up. The ATV's would have been alot more fun had we all not had in the back of minds "NO Insurance", slow down. They told us we could even be charged for damage if someone hit us from behind. The Zip-lines were fun and the lunch was exceptional! I did not do the cenote, but others in our group enjoyed it. We also did not purchase any of the photos, as we were going to Xplor Park and had the photo package there.

It was a very complete experience, sborkeling in yalku, cenote in tulum, zip lines, and the cherry on the cake, Atvs, an activity full of afrenaline, would certainly repeat

My family had so much fun on the ATV, zip line and cenote cave swim. Our guide Jesus was lovely, Knowledgeable, friendly and so accommodating. My anxious teen didn’t want to zipline and was kindly taken back to central staging area to swing in à hammock while the rest of the family ziplined. Everyone was so kind and helpful. The cenote felt cold at first but we very quickly acclimatized and enjoyed exploring the cave. It was my favourite part of the adventure (my teens loved ATV). Zip line felt a bit sketchy on a windy day but everyone had fun.

The 7 zip line circuit was really top it was amazing. On the other hand for the quad it is a scam mainly for the insurance that you are taken by force for nothing because null and redundant circuit and when in a very bad state during the journey of 40 minutes 2 quads out of 10 have broken down I strongly advise against. We ended up with a cenote it was nice but it only lasted 10 minutes. If you want adventure do the zip lines but nothing else is a waste of time and money. Staff not very welcoming!

We had a great experience! Atilano, our guide, was great! He provided us a lot of knowledge and a fun time! Our group would all recommend this excursion!

ATV/Zip Wire/Cenote Experience with family of 4 (kids 14 and 18). This was awesome and a great experience to break up pool and historic sites. Booked through Calypso Trip at our Hilton Tulum hotel we were picked up at 8:15 and got back around 3pm. About a 20 min journey to the jungle park where we took part in the 3 experiences - the zipwire was awesome and set out in a circuit across the jungle going from one tower to another. Dip in the cenote was a but cold a first but the cave its in was awesome. For ATV you need to be at least 16 to drive - we had the double versions. Helmets are full face so you don't need to buy extra dust masks or anything. Bring lots of Mosiquto spray. In fact have a bath in it before leaving the hotel - its in the jungle! Also I never buy the photos when I go on these type of things. This was the one exception as we had such a great time I decided to do it in order to remember it in years to come. Its not cheap $100 (around £80) - they aren't forced on you in anyway but there are photographers capturing you across the different activities. They were emailed out to me the next day.

Yoni was our guide for this tour, and in our group it was 6 of us - our family of 4 with 2 teenagers plus 2 fun american ladies - we were happy to be in such a great group with like minded people. The day was excellent - we did all 7 ziplines first, then the ATV tour and then the cenote swim - we loved every activity as much as the other and it is hard to pick a favourite. We've done a few cenotes and this one exceeded our expectations. Yoni was an excellent guide and made it all even better for us, and the lunch they provided was great too. Slight negatives was one of the ladies on the zipline was bit brutal when I could have done with a moment to compose myself before flying off a platform! And the extra charge for the insurance of the ATVs is a bit of a rip off - everything should be included. The photo package is also quite expensive but sadly this is mostly the norm around the area. Still a great day and I would recommend.

Jaime was the best, extremely knowledgeable and you can tell he definitely loves what he does. The Cenote swim is definitely the best part. They do provide goggles and life vest but not a snorkel. ATV ride is pretty cool and zip line was decent. I’ll definitely be using them next time I am in the area.

It was fantastic. A three-way adrenaline adventure with ATV, ziplining and Zenote. It's not easy to control the heavy machinery, but once you get the hang of it - great. We strongly recommend taking out insurance for the machine. During the ziplining we felt safe and really had fun. The beautiful grotto/cento is only a little frosty at the beginning, then a real pleasure and refreshment. The care by Monica was professional.