Een dagje op zee op een catamaran vanuit Calpe of Altea met Paella
Beschrijving
De zachte ochtendbries kondigt het vertrek van de Mundo Marino Catamaran uit de haven aan. De Mundo Marino Catamaran ankert in een van die indrukwekkende baaien om te genieten van een ontspannen en rustige duik, weg van de drukke stranden. Na een paar fantastische uren in de idyllische baai aan de Middellandse Zee te hebben doorgebracht en te hebben genoten van een heerlijke maaltijd, begonnen we aan de reis terug naar de haven. Eenmaal aan land is het gevoel altijd hetzelfde: een onvergetelijk avontuur en het enorme verlangen om het nog een keer te doen.
Rondreisopties
Reisroute
Onze excursie vanuit Calpe gaat door het natuurparkgebied
We wandelen langs de kust van Calpe
We wandelen langs de kust van Altea
Hoogtepunten
Wat is inbegrepen
Beoordelingen van reizigers
Belangrijke informatie
- Hulpdieren toegestaan
- Opties voor openbaar vervoer zijn in de buurt aanwezig
- Geschikt voor alle condities
Beoordelingen(32)
Loved hour of the trip, the very friendly catamaran people explain everything and bathing in the sea halfway great and recommend it phenomenal to go with children family, friends, great couple 😀😀.
Muchas gracias por tu valoración 😊 Nos alegra mucho saber que disfrutaste del paseo, de la atención de nuestro equipo y del baño en el mar. También nos hace mucha ilusión que recomiendes la experiencia para venir en familia, con niños, amigos o en pareja. Será un placer volver a recibiros a bordo. Un saludo, Mundo Marino
We arrived and there was no one. They wouldn't answer our phone. The gate was closed and there was no boat either. We called before the hour to ask and contrast where the meeting point was, because the instructions were unclear. Finally we ran out of excursion after almost two hours waiting and we still don’t know when we will be paid back. A real shame to this day even the Enterprise organizing the tour has not given us any answers.
Hola, Lamentamos sinceramente lo ocurrido y entendemos perfectamente vuestro malestar. Sentimos que no hayáis recibido la atención esperada ni una respuesta clara en el momento de la incidencia. Para poder revisar vuestro caso con detalle, localizar la reserva y daros una solución lo antes posible, os pedimos por favor que nos escribáis a [info@mundomarino.es](mailto:info@mundomarino.es) indicando el nombre de la reserva, fecha de la excursión y canal por el que realizasteis la compra. Tomamos nota de lo sucedido para revisarlo internamente y mejorar la comunicación con nuestros clientes. Un saludo, Mundo Marino
Super nice experience with very nice crew. Very relaxed and also good food and drinks on board.
Arrived 20 mins early and there was noone in the ticket booth. It eas locked up. Called the number and was told they couldn’t help. Just left sitting around and noone showed up. What a wate of time and money. Incredibly poor
family outing on the boat, The meal was very good, the swimming in the creek too. The kids were happy and the adults were happy. I recommend this activity.
It was beautiful but very hot .... great bathing in the sea and paella was fine... very straightforward
Pure end-to-end scam. The pictures are false, the boat is dirty and people are piled on top of each other, the creek turns into a simple beach filled with jellyfish. Finally, paella is worthy of an industrial canteen that barely warms up.
Merci pour votre commentaire. Nous sommes désolés d’apprendre que l’expérience n’a pas répondu à vos attentes 😔. Nous prenons très au sérieux les remarques concernant le confort à bord, la propreté et la restauration. Les conditions de la mer et la présence de méduses sont des éléments naturels indépendants de notre volonté 🌊. Nous apprécions votre retour, qui nous aide à nous améliorer. Catamaranes Mundo Marino
Good day out, paella was also good. Family enjoyed the trip and swimming in the sea. Would recomend as a good day out. Would go again.
Thank you for your lovely review! 😊 We're delighted to hear that you and your family enjoyed the trip, the swimming stop, and the paella 🥘🌊. Thank you for your recommendation, and we look forward to welcoming you on board again soon! 🚤☀️ Catamaranes Mundo Marino
Our family of 5 looked forward to taking this trip but were very disappointed with the experience. This review is compared against similar experiences we have had elsewhere. The boat itself was "well used"; the restroom facility needed some attention. We never did sail but motored to the anchoring site and were told to swim only on one side of the boat because of the jet ski traffic on the other side. It would have been nice to anchor in a less active area. A ladder was dropped into the water between the hulls but there was no attendant on hand to assist those who needed it to get back onto the boat. The food service was adequate for such a trip. However. I went to the bar to purchase a beer and the person behind the bar was laying on the floor like it was siesta time. I felt like I was intruding on his time. Our consensus was that the entire crew showed absolutely no "customer service" interaction at all. They were merely anxious to get us back to shore as evidenced by the increased speed to do so. Save your Euros... we do not recommend this trip.
We are very sorry to hear you did not enjoy your trip and we are always working on improving your experience. Our crew always cleans the catamarans and boats between trips. They stop where the trip is set to stop as our tour always do but they cannot control how crowded it is going to be. Also, our crew always tries to give their best on every trip they do and they cannot go faster at all nor to arrive to the swim stop nor to get back as they have to consider all climate and sea conditions. Thank you.
What a disappointment. No engagement from the crew at all, dirty boat and expectionally long wait for food. I'd avoid the toilets at all costs. We didn't stop at the intended site but there was no explanation of why. The food is cooked on the boat and takes for ever. We waited so long and when they did start to put some bread out our children took a piece each and got shouted at by a crew member. I've been on many boat trips over the years and can honestly say this is the worst. It seems they are the only ones doing this trip from that specific point and with no competiton they can get away with it. Gave 2 stars as, as my child said "at least it moved and got us there and back".
Hola. Lamentamos profundamente que tu experiencia no haya sido la que esperabas y te agradecemos por compartir tus comentarios. En Mundo Marino Catamaranes, nos esforzamos por ofrecer una experiencia de calidad, y tu reseña nos ayuda a identificar áreas importantes para mejorar. Lamentamos que no hayas recibido la atención adecuada por parte de la tripulación, y que el barco y la comida no hayan estado a la altura de tus expectativas. También nos disculpamos por la falta de explicación sobre el cambio de ruta y por el incidente con el pan, que sin duda no debió ocurrir. Trabajaremos en mejorar la comunicación y la calidad del servicio para evitar que situaciones como esta se repitan. Agradecemos tu sinceridad y tomaremos en cuenta todos tus comentarios para hacer los ajustes necesarios. Nos gustaría que, en el futuro, pudieras disfrutar de una experiencia más positiva con nosotros.💙⚓ MUNDO MARINO CATAMARANES
