9/11 Memorial in New York — FAQ

What is the 9/11 Memorial?
The 9/11 Memorial in Lower Manhattan features twin reflecting pools in the footprints of the Twin Towers, ringed by the names of the victims; the adjacent museum tells the story of the attacks and the response.
Do you need tickets for the 9/11 Memorial?
The outdoor memorial plaza is free, but the 9/11 Memorial Museum requires a timed ticket; guided tours include museum admission and add valuable context.
Is the 9/11 Memorial Museum worth visiting?
Yes — though deeply moving, the memorial and museum are a powerful, respectful tribute and one of New York’s most significant places to visit.