Tulum Tour + Parco Xel-Há : All-Inclusive 2 - in - 1 Combinazione di Sconto
Descrizione
Per chi ama il mare e la cultura, questo è il tour perfetto! Il meglio di entrambi i mondi in un giorno. Goditi snorkeling illimitato, cibo e bevande nella meraviglia naturale del Parco Xel-Há e una visita guidata gratuita alle Rovine di Tulum.
Opzioni del tour
Itinerario
Il ritiro incluso nel tuo acquisto inizierà alle 6:45 (dipende dalla posizione del tuo alloggio)
Arriverai a Xel-há tra le 8:00 e le 9:30 (tutto dipende dalla posizione del tuo hotel). A Xel-Há potrai goderti una nuotata rinfrescante nelle acque cristalline del fiume, fare snorkeling o deliziarti nei numerosi ristoranti del parco.
È ora di andare a Tulum, arrivo alle 14:30. Questa opportunità sarà guidata da un esperto. Ti racconterà dall'inizio alla fine della storia di Tulum. Scatta tutte le foto che vuoi in una delle piramidi principali.
Lascerete Tulum intorno alle 16:30 per tornare a Xel-Há, dove arriverete alle 17:00.
È ora di prendere l'autobus che vi porterà al vostro hotel o al punto d'incontro.
Punti salienti
Cosa è incluso
Luoghi e orari di ritiro
- Per conoscere l'ora esatta e il punto di incontro, è necessario inviare un messaggio tramite l'opzione sulla prenotazione almeno 24 ore prima della data di visita acquistata. - I ritiri vengono effettuati da vari hotel a Cancun, Playa del Carmen e Riviera Maya, quindi l'orario di prelievo varierà a seconda della posizione del tuo hotel. - Se il vostro alloggio non è un hotel, è necessario fornire il vostro indirizzo completo tra cui nome della strada, numero civico, numero civico, stato, codice postale e città. Questo ci permetterà di fornirvi il punto di ritiro più vicino. Possiamo venirvi a prendere al vostro hotel o al punto disponibile più vicino sui nostri percorsi. - Fateci sapere se non avete bisogno di trasporto e desiderate viaggiare al parco con i vostri mezzi. Siete pregati di notare che i servizi di trasporto non utilizzati non saranno rimborsati. - Non possiamo garantire di venirti a prendere in un hotel in cui non sei un ospite. Alcuni hotel hanno una politica di non consentire ai visitatori di entrare nei locali. - È necessario presentare il voucher cartaceo o digitale con i codici QR, e il documento d'identità ufficiale alla guida per salire sul bus e per ottenere un braccialetto per entrare nel parco.. - È necessario arrivare 15 minuti prima alla posizione assegnata. - Le guide indosseranno magliette rosse con il logo Xcaret sul retro per una facile identificazione. - Le guide chiameranno il nome del tour. - Il trasporto non è privato, quindi condividerai l'autobus con altri visitatori del Grupo Xcaret.
Valutazioni dei viaggiatori
Informazioni importanti
- Accessibile in sedia a rotelle
- I neonati e i bambini piccoli possono essere portati in carrozzina o passeggino
- Sono disponibili trasporti pubblici nelle vicinanze
- I trasporti sono accessibili in sedia a rotelle
- Adatto a tutti i livelli di forma fisica
- I prezzi per bambini sono basati sull'altezza. I bambini di altezza superiore a 1,4 metri (4,6 piedi) pagano la tariffa per adulti. I bambini di altezza compresa tra 3,2 piedi (1 metro) e 4,6 piedi (1,4 metri) pagano la tariffa per bambini. Tutti i bambini di altezza inferiore a 3,2 piedi (1 metro) viaggiano gratis a condizione che non occupino un posto a sedere.
- I bambini da 0 a 4 anni sono gratuiti. Da 5 a 11 anni pagano la tariffa bambino. Da 12 anni in su, pagano la tariffa adulto.
- Importante: i bambini devono essere sempre accompagnati da un adulto.
- Si consiglia di portare un abbigliamento comodo e leggero, scarpe da passeggio o scarpe da ginnastica, crema solare biodegradabile, costume da bagno e asciugamano e un cambio extra di abbigliamento.
- Il programma dei voucher è informativo.
- I tour e i giorni di apertura sono soggetti a disponibilità e modifiche.
- Il prelievo avviene da diversi hotel a Cancun, Playa del Carmen e Riviera Maya, quindi l'orario del prelievo varierà a seconda della posizione del tuo hotel. Ti verremo a prendere al tuo hotel o al punto più vicino disponibile nei nostri percorsi.
- Accettiamo modifiche alle date delle visite (valide nell'anno in corso e soggette a variazioni tariffarie stagionali)
- Mappa interattiva di Xel-Há disponibile su https://maps.xcaret.com/xh/es
- Alcune attività non sono adatte alle donne incinte.
- Se soffri di problemi cardiaci, hai paura dell'altezza, hai subito un intervento chirurgico recente, hai mal di schiena o soffri facilmente di vertigini, alcune attività sono sconsigliate.
Recensioni(108)
We went on several excursions in the Yucatan on a recent visit, and this was the most memorable of all. Our transportation was comfortable, picking us up from far north in Costa Mujeres and only making one stop at the Xcaret station, which was well-maintained and busy but pleasant. Our tour guide on the first leg of the trip, Elly, was one of the most animated, fun, charismatic and professional tour guides I've had in 40+ years. His passion for the Mayan culture was palpable, drawing from his own native heritage and energetically articulating his culture to us in an engaging presentation. His sense of humor was refreshing. He also showed great respect for our bus driver, which showed me that he cared just as much about his coworkers and support team as himself. He's a true gem. The next leg of the trip was a fun-filled adventure at Xel Ha, where we had 5+ hours to do whatever we wanted and eat/drink as much as we cared for. It was a treat ziplining with my son for the first time, and the waterslide was CRAZY (but be forewarned, as you gush down the spiral slide, salt water sprays forcefully on your face, which I was unprepared for). The food was top-notch for a theme park and the buffet was located in a cavernous but open-aired, Disney-like thatched lodge (one must sample the tacos, which were stellar even compared to our Majestic A.I. resort buffet) and the drinks were abundant (the soda fountain was flowing smooothly for us). This is a water-lover's park through and through, and there are tons of towels everywhere and places to see and experience. I haven't been to a natural water park since River Country (now abandoned) in the early 1980s, so there was almost a notalgia I felt while tubing through the mangroves and diving off the 15-foot cliff. Back in the days when water parks felt more adventurous and less focused on reducing liability (there are waivers, of course). Our family had a spectacular excursion with Xcaret and I highly recommend this activity combo. Again, props to Elly for making this a memorable and happy experience for us.
Dear Visitor, Thank you for taking the time to share such a thoughtful review of your visit. We are delighted to know that your excursion became the highlight of your trip and that every stage of the journey exceeded your expectations. It is especially rewarding to hear your kind recognition of Elly. His enthusiasm, professionalism, and passion for sharing the richness of the culture truly reflect the hospitality and dedication we strive to provide. We are also pleased that your time at Xel-Há was filled with unforgettable moments alongside your family. From the zip lines and the Scenic Lighthouse waterslide to floating through the river and enjoying our natural surroundings, every activity is designed to create lasting memories. It is wonderful to know that our culinary offerings, refreshing beverages, and the comfort of the park enhanced your day even further. Providing exceptional service, breathtaking natural beauty, and experiences that bring families together is at the heart of everything we do. Knowing that your visit inspired both adventure and nostalgia is truly meaningful to us. Thank you once again for your heartfelt recommendation. We look forward to welcoming you and your family back for another memorable day filled with nature, excitement, and the warm hospitality that makes Xel-Há so special. Also, invite you to keep exploring other Grupo Xcaret parks and tours, such as Xenotes, Xoximilco, or Xplor Fuego. There is a park for every taste, and it could fit your preferences. For more information, please contact our call center. Kind regards, Yamileth P. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Excellent service from the waiter Brujito.
Apreciable Visitante, ¡Gracias por compartir sus comentarios! Es muy gratificante conocer que su estancia fue tan placentera, especialmente al recorrer el icónico río, uno de los principales atractivos de Xel-Há, rodeado de exuberante vegetación y espectaculares escenarios naturales. De igual manera, valoramos su reconocimiento hacia la calidad del servicio brindado por nuestro equipo. Comentarios como el suyo nos motivan a continuar ofreciendo atención cálida y experiencias excepcionales. Será un honor darle la bienvenida nuevamente para disfrutar de más momentos especiales en este maravilloso santuario natural. Le invitamos a descubrir otros parques y tours de Grupo Xcaret como Xenses, Xplor o Xenotes, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
The visitor attention area has no attention at all. Terrible attitude from a staff member who said his name was Juan, tall and thin. My family and I had a bad experience; he is a rude, arrogant person with very poor service. We had no other problems; the service is the real complaint.
Estimada Vanessa. Agradecemos que se haya tomado el tiempo de compartir sus comentarios. Nos alegra saber que disfrutó del parque. En Grupo Xcaret estamos comprometidos con ofrecer experiencias memorables a través de un servicio cálido y de excelencia, guiados siempre por uno de nuestros principales valores: alegría por servir, y brindar atención de la más alta calidad. Lamentamos saber que la interacción con algún miembro de nuestro personal no estuvo a la altura del servicio que buscamos ofrecer a nuestros visitantes. Sus comentarios son importantes para nosotros, ya que nos ayudan a identificar oportunidades de mejora y seguir fortaleciendo la atención que brindamos a nuestros visitantes en cada visita. Saludos cordiales. Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Very beautiful place, we love it for spending time with family and friends, especially to eat. We were at Chula Vista, and Mario served us, 10 out of 10.
Estimada Mishel. ¡Muchas gracias por visitar Xel-Há! Nos complace saber que disfrutaron de un día tan agradable en compañía de sus seres queridos. Es maravilloso conocer que el ambiente, la gastronomía y los momentos compartidos hicieron de su visita una experiencia tan especial. También agradecemos que destacara la atención brindada por Mario en Chula Vista, en Grupo Xcaret nuestro propósito es ofrecer un servicio atento y profesional en todo momento. Agradecemos su preferencia y esperamos tener el placer de acompañarle nuevamente en otra experiencia llena de cultura, historia y momentos memorables. Asimismo, le invitamos a descubrir otros parques y tours de Grupo Xcaret como Catamarán Xailing, Xoximilco o Xenses, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
It is a natural water park, with safe and fun activities, in snorkeling you can see many fish in its environment.
Estimada Cynthia, ¡Muchas gracias por visitar Xel-Há! Nos complace leer que disfrutó de nuestro entorno natural y que las actividades le resultaron divertidas y seguras para toda la familia. Es un gusto leer que tuvo la oportunidad de apreciar la gran variedad de peces en su hábitat natural; en Xel-Há trabajamos diariamente para preservar el ecosistema y brindar una experiencia de snorkel inolvidable. Esperamos tener el honor de recibirle nuevamente muy pronto en esta maravilla natural. Asimismo, le invitamos a descubrir otros parques y tours de Grupo Xcaret como ATV Xperience, Xenses o Xichén, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Excellent, only the locker lady a very bad deal
Apreciable Jesus. ¡Muchas gracias por visitar Xel-Há! Estamos felices de leer que su visita fue excelente. Por otro lado, lamentamos saber el trato que recibió por parte del personal de taquilla. Este tipo de situaciones no reflejan los estándares de servicio que buscamos ofrecer en todo momento. En Grupo Xcaret, la alegría por servir es nuestro principal valor, por lo que sus comentarios han sido canalizados con el área correspondiente para dar seguimiento y reforzar la atención de nuestro equipo. Esperamos tener la oportunidad de recibirle nuevamente para seguir ofreciéndole experiencias únicas. También le invitamos a descubrir otros parques y tours de Grupo Xcaret como Xoximilco, Xenotes o Xichén, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Great experence,park ,and activity is spot on.
Dear visitor, Thank you for sharing a review of your visit. We’re happy to hear that you had such a wonderful experience and enjoyed the park and its activities. We hope to welcome you back soon for another amazing day at Xel-Há. Likewise, invite you to keep exploring other Grupo Xcaret parks and tours, such as Xailing Catamarán, Xenotes, or Xoximilco. There is a park for every taste, and it could fit your preferences. For more information, please contact our call center. Kind regards, Brenda H. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
I like it. Good food, friendly staff and attractions for all ages. I'd like to leave a compliment to the lifeguard Jesus Barrilo. I lost my balance in the middle of the floating bridge and fell. He, in addition to helping me get up, encouraged me to continue and supported me on the crossing. That photo was he who took.
Dear visitor, Thank you for sharing a review of your visit. It is wonderful to hear that you enjoyed the many attractions, the good food, and the kindness of our team. It truly means a lot to know that visitors of all ages can find something to enjoy. We especially appreciate your recognizing Jesús for his support and care. We are glad he was there to assist you after your fall and to encourage you to continue across the floating bridge, making you feel safe and supported along the way; moments like these reflect the spirit of service we value at Grupo Xcaret. Thank you again for your kind recommendation. We hope to welcome you back soon for more memorable experiences! Also, invite you to keep exploring other Grupo Xcaret parks and tours, such as Xailing Catamarán, Xenses, or Xplor Fuego. There is a park for every taste, and it could fit your preferences. For more information, please contact our call center. Kind regards, Brenda H. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Well the very good and friendly service
Apreciable Jes, ¡Muchas gracias por visitar Xel-Há! Es un gusto leer que recibió una atención muy buena y amable durante su visita. En Grupo Xcaret, la alegría por servir es nuestro principal valor, y comentarios como el suyo nos motivan a seguir ofreciendo un servicio cálido y cortés en todo momento. Esperamos tener el placer de recibirle nuevamente muy pronto. Asimismo le invitamos a descubrir otros parques y tours de Grupo Xcaret como Catamarán Xailing, Xenotes o Xoximilco, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Best combination of cultural, educational, and fun in a stunningly beautiful setting. I am eager to learn more about Mayan history and Tulum due to Braulio's fascinating tour. It was a privilege to visit this Mexican national treasure. Xel Ha is really bigger and more beautiful than I imagined. The Mexican food buffet was outstanding, our guide recommended it and he was spot on! So much to see, do, and eat (and drink!).You can swim in cenotes, a cave in the huge lagoon go snorkeling, lounge, eat and drink to your heart's content. You can interact with sting rays, dolphins, and even little fish who will nobble off your foot calluses! Lockers & towels are also included. Your money us well spent! Xcaret, and especially Brulio is highly recommended!
Dear Carolyn, Thank you for visiting us! We are thrilled to know this was the best tour among your excursions and that you enjoyed the perfect combination of cultural, educational, and fun experiences. It is especially rewarding to hear that Braulio made such a positive impact with his fascinating insights about the Tulum Archaeological Zone and local history. It is also wonderful to learn that Xel-Há Park exceeded your expectations with its natural beauty, diverse activities, cenotes, snorkeling, and outstanding Mexican buffet. We are delighted that you were able to enjoy so many experiences, from relaxing moments to unique interactions with marine life. We hope to have the pleasure of welcoming you back soon for even more unforgettable adventures and discovery at this park or tour, such as Xenses, Xenotes, or Catamarán Xailing, which might match your interests and preferences. For more information, please feel free to contact our call center, where our team will be happy to provide you with personalized assistance Cordially, Brenda H. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
