Trasferimento privato di sola andata dall'aeroporto di Cancun a Tulum
Descrizione
Trasferimenti privati dall'aeroporto di Cancun a qualsiasi resort o condominio a Tulum. Servizio di alta qualità. Meet & Greet in aeroporto. Servizio clienti 24/7 disponibile in inglese e/o spagnolo. Diretto. Porta a porta. Sicuro. Affidabile. Comodo. Veicoli per non fumatori. Condizioni impeccabili in tutti i veicoli.
Opzioni del tour
Punti salienti
Cosa è incluso
Luoghi e orari di ritiro
Meet and Greet: il nostro team ti accoglie nella zona dei trasporti terrestri dell'aeroporto internazionale di Cancún. Non c'è bisogno di cercare un autista o un veicolo, il nostro staff ti incontra nelle aree designate per il trasporto via terra e ti guida l'autista e il veicolo. Personale bilingue (inglese e spagnolo). Monitoriamo il tuo volo di arrivo e ci adeguiamo in base allo stato del volo. Trasferimento privato. Diretto. Porta a porta. Servizio clienti disponibile 24 ore su 24, 7 giorni su 7 (inglese e spagnolo). Servizio di alta qualità. Veicoli in ottime condizioni. Rilassati e goditi il viaggio. Veicoli tracciati GPS.
Valutazioni dei viaggiatori
Informazioni importanti
- Sono disponibili seggiolini specifici per neonati
- Animali di servizio ammessi
- Adatto a tutti i livelli di forma fisica
Recensioni(3)
The experience was the worst. They left us and never contacted us. We were stuck in the customs extremely long line that took an hour and a half and never contacted me that they were waiting. The worst customer service. We didn’t get pick up and didn’t get refunded.
We understand your frustration. However, we waited for you for more than 2 hours at Terminal 3. We provided all numbers and instructions the night before, and we never heard back from you. Viator called us 2hrs 45 minutes after the driver had left. You arrived on a different flight than the flight you submitted on the reservation. We could have accommodated you if we had provided correct flight details and if you had replied to our messages. (screenshots can be provided as proof). It is unfortunate for us as well, to not be able to provide a service we prepare for, send information one day before and try to make contact through Viator App and never hear from the customer. We had no way to know that you arrived at a different flight and you were at customs for so long.
Extremely professional and efficient, not to mention a great value. We have used Excellence Transportation multiple times over the last few years for trips from Cancun to Tulum. No reason to look further for transport in the Yucatán.
Thank you so much for your kind words. It is always a pleasure and an honor to have you on board. We will continue to give our best in every trip we provide. We look forward to your next visit!
My driver (I’m sorry I forgot his name) was very kind. He actually stopped at a bank ATM that didn’t charge a lot. It took 3 stops to find the Airbnb (bad directions)but we found it. He unloaded all my bags and took them inside. Wonderful service.
Dear Alisa. Thank you for your kind review. It is much appreciated by all our Team. It is always encouraging to know we are doing a good job to provide great quality service. We look forward to having you again in the near future.
