Tour avventura del Parco Nazionale dei Vulcani - Escursione a Hilo Shore

Sean is an excellent tour guide. Always friendly and smiling. Told us lots of history of the island along with some great stories of current life on the island. He was so kind and generous to us. It felt like touring with a friend. Highly recommend this tour.

Our guide took us around the port city of Hilo and then out to the Volcano National Park. We toured through the park, visited Kileauea and went to a volcano tunnel tube and then back to Hilo. Perhaps visiting other interesting parts of Hilo and giving more informative narration would help.

We were disappointed in David, our tour guide. We didn't stop at several of the places we were supposed to. We just rode past them. We did not go to Rainbow Falls, which was supposed to be part of the tour. There were only 4 of us on this tour, so there was no excuse why we couldn't stop at some of these places. Our guide seemed bored with his job and did not do a lot of speaking. He was not very informative. We could have skipped the candy and nut stores if time was the factor. We did see a lot of neat things, tho. Just wished we would have had a different guide.

Perfect tour, Sean is an amazing guide! We had an extremely relaxed day, Sean was able to answer all of our questions and know so much history, flowers and trees and volcano facts. He was so very cheerful and laughing, such a great guy. He made sure my 84 years old Mom was cared for and able to participate in this excursion. Great job, Sean!

Ernie did a very good job. We were very happy with him and his knowledge about the island and volcanoes . He was very patient and went over and beyond to show us a good time. The ride was nice and comfortable. The tour consist of all age groups older, middle-age, and younger, so he did his best to accommodate everyone.

Poor customer service I would not recommend this company. We had an emergency where going on this tour would not have been safe For us and when we reached out they wouldn’t even give us a partial refund. And would not pick up the phone when I called. I can only imagine what type of service they provide if there is an issue on the tour.

Our guide was very good. He was knowledgeable and funny. He shared some great stories about the area. The trip to volcano national park was great. We stopped at several spots throughout the park and our guide thoroughly explained each area to us. The walk through the lava tube was the highlight of the day. The other stops were ok. The Japanese garden was the best of these other stops followed by the falls. The black save beach was a big disappointment. Probably should drop that spot as it really is nothing to see. Lunch stop was strange as we were dropped off in the Walmart parking lot to choose a spot to eat in weird tacky food court. Overall it was a pretty good excursion and we learned a lot about the area. Would recommend.

When the trip was finally over! It seems the driver was intent on stopping at stores/shops/food locations where he knew the owners and they wanted to sell us something.

Volcano steam vents and lava tube hike. Our tour company and guide were great. All day tour with lots of stops.

What a great tour! Mike was our guide and he was great…our group was 6 women and he was fantastic! He had everything timed well without rushing us and I feel we had a really complete tour. We stopped at the farmer’s market, rainbow falls, a local gas station for sandwiches for lunch in the NP, shopping and all the sites in the park, and the candy store…the trip definitely satisfied our group and we left Hilo loving the island!