Riviera Maya Adventure : Equitazione, ATV, Ziplines & Cenote
Descrizione
Se sei un amante dell'avventura, questa è l'esperienza perfetta per soddisfare la tua voglia di eccitazione. I Caraibi messicani offrono molto più che acque turchesi e spiagge di sabbia bianca. Esplora il cuore della giungla Maya e lasciati affascinare dalla sua vegetazione lussureggiante e dai suoni della natura mentre sali su un ATV, svetta sopra le cime degli alberi su zipline, nuota in un cenote sacro o goditi una panoramica passeggiata a cavallo attraverso la giungla con opzioni di pacchetto selezionate. Queste attività sono tra le esperienze più popolari sia per adulti che per bambini, unendo adrenalina, natura e momenti indimenticabili con la famiglia e gli amici. Che tu stia cercando avventura, paesaggi mozzafiato o un modo unico per scoprire i Caraibi messicani, questa esperienza ha qualcosa per tutti. Prenota ora e vivi l'avventura dell'autentica giungla Maya!
Opzioni del tour
Punti salienti
Cosa è incluso
Luoghi e orari di ritiro
Se il tuo hotel non è nell'elenco, comunicaci dove alloggi in modo che il nostro team possa organizzare un punto d'incontro e un orario di ritiro convenienti per te. Offriamo due orari di tour: il tour mattutino, con ritiri nelle zone di Cancun e Playa del Carmen tra le 8:00 e le 8:30, e nella zona di Tulum tra le 7:00 e le 8:00. La nostra seconda opzione è il tour di mezzogiorno, con ritiri nelle zone di Cancun e Playa del Carmen tra le 12:00 e le 12:30 e nella zona di Tulum tra le 11:00 e le 12:00. Arriveremo al parco circa 1 ora e mezza dopo il ritiro. L'orario esatto del ritiro verrà comunicato dal nostro rappresentante tramite email o SMS. Per gli hotel di Tulum e gli alloggi Airbnb, il punto d'incontro designato è il supermercato Super Aki Tulum in centro. Si prega di pianificare di conseguenza le vostre esigenze di trasporto.
Valutazioni dei viaggiatori
Informazioni importanti
- Sconsigliato ai viaggiatori con problemi alla schiena
- Sconsigliato in gravidanza
- Sconsigliato ai viaggiatori con problemi cardiovascolari
- I viaggiatori devono avere una buona forma fisica
- Nel caso in cui selezioni una zona diversa da quella in cui si trova il tuo hotel, la tua prenotazione dovrà essere modificata con la zona corretta (costo diverso) attraverso il motore di prenotazione.
- Nel caso in cui qualcuno ti offra un upgrade plus prima della data del viaggio, contatta il servizio clienti.
- Solo gli adulti di età superiore ai 18 anni possono guidare il proprio ATV. I bambini (di età pari o inferiore a 17 anni) devono essere accompagnati da un adulto.
- Peso massimo 220 libbre per passeggiate a cavallo, 300 libbre per ATV e 270 libbre per zipline
- Per misure di sicurezza non è consentito l'uso dei cellulari durante le attività
- Ti consigliamo di portare: cambio vestiti, asciugamano, scarpe chiuse, costume da bagno, crema solare e repellente biodegradabile, occhiali da sole e bandane per ATV
- L'assicurazione ATV è inclusa, non è necessario pagare extra
Recensioni(25)
Staff great. Great adventure. ATV needs service broke down twice.. tequila tAsting good, cenote and ziplining excellent
We’re delighted to hear you had a great time! Thank you for your 4-star review and for helping us understand how we can reach that 5-star mark. We’re committed to enhancing our service, and we hope to impress you even more on your next visit!
I recommend the VIP upgrade. Everything was great about this excursion. Transport was on time and the driver was a gentleman. Our tour guide, Tony, was the man, he made us feel at home and was as well a gentleman, he brought great vibes to the trip. The Cenote was absolutely jaw dropping and the unlimited Tacitos, tequila and margarita was very delicious.
Hello Ralphys! It sounds like you had an amazing experience with the VIP upgrade on your excursion! Tony seems to have left a positive and memorable impression, making the trip enjoyable. The Cenote, taquitos, tequila, and margarita must have added to the overall fantastic experience. Thank you for travelling with us!
My tour advisor O was great he definitely was built for this job because he gave the good energy and really knew what he was doing ,will be booking again soon hopefully he’s my next out advisor
Hello Audriel! It's wonderful to hear that your tour guide O provided great energy, enhancing your overall experience. We appreciate your recognition of our team members' dedication and look forward to providing you with excellent service in your future bookings. We hope to see you soon on your next adventure!
Gorge was amazing!!! If you go on this adventure ask for George! He’s so funny and a fun person to be around. He’s very informative and he kept us safe! So much fun. The private VIP was the best and worth the extra money!
Hello Yasmine! Let's give a big shout out to your tour guide George for making you adventure so fun and enjoyable. We look forward to seeing you again for other wonderful experiences in the Mexican Caribbean. Thank you for your preference. Have a great day!
Andy was the best tour guide ever! She did an amazing job keeping us informed and providing us with an awesome time. She was funny, energetic and a pleasure to be around.
Dear traveler! We’re glad the tour itinerary was on time. Also, you enjoyed the zip lines, ATVs and the refreshing cenote. The friendliness and safety on the part of the staff is part of offering a complete activity so we welcome the feedback. Keep enjoying the different attractions that the Mexican Caribbean has to offer and we send you our best regards.
This experience was not at all what we were hoping for. The level of challenge should have been expressed in the details. There are only two zip lines. The ATVs were not the best either. The service was very slow. Lot’s of wasted time. We were also delayed for 45 mins because three passengers from another tour missed there bus and the remaining bus drivers were trying to fit them on ours.
We're sorry that it did not meet your expectations, we invite you to check out the other activities that may fit the level of challenge and adventure you like. Also, we received the corresponding comments about the transfer management. We hope you come back soon to visit the Mayan Riviera and it's charms. Have a good day and best regards.
Very fun experience. It was much more fun than a different excursion the previous day. Zip lining was never anything on our "TO DO" list especially doing it upside down. However, the staff was very professional and friendly. Their process is smooth. We both enjoyed our adventure.
Hello! We are glad that you have been able to enjoy your adventure on this tour. We look forward to seeing you again for other wonderful experiences in the Mexican Caribbean. Thank you for your preference.
The location, tour guides, and adventure is definitely worth the time. I strongly recommend it and would do the same excursion again in the future.
Hello! We are glad that this adventure has been worth the time.. We look forward to seeing you again for other wonderful experiences in the Mexican Caribbean. Thank you for your preference.Have a great day!
ATV Amazing was OK. The attractions themselves were great! The zipline was fun and perfect for our kids (15, 12, 10 yo) who were first timers. They weren't so high up to be scary. The ATV ride was super fun and with a guide so we felt safe doing it. The cenote swim had a really fun zipline and diving board you can jump off of. The not so fun parts: they charged us extra for our location pick up, which I thought was included in the booking. The weird thing was that we were actually only 15 minutes from this place so I'm not sure why they charged us extra. The whole process of checking in, doing the activities, and being fed felt rushed and a little disorganized. There was a big group who checked in with us and it felt like they were just trying to get us through all the stuff. Next time, they should have big groups have their own check in time. Better organization as far as check in and moving through the activities would have been better. It would have also been really good to have one person in charge of the whole group--as we went from attraction to attraction, we were just kind of herded around-so if we had questions or concerns, we really didn't know who to approach. The only time we felt welcomed and relaxed was during the cenote swim where the guy in charge was friendly and charming and encouraged us to relax and have fun. There were extra optional charges: $5 for insurance for the ATV ride (we didn't take it) and $35 per person for the photos.
Hello Celine, we appreciate you giving us feedback on your experience. First, we are glad that you and your family enjoyed each of the activities that are designed with families like you in mind, to experience the best adventure in the Mexican Caribbean jungle. On the other hand, the extra charge was probably confusing, you booked for a double ATV and according to the number of your group, one of you need to drive a single ATV and you had to pay the extra charge at check in. We will improve our check in process, with your suggestions you give us. Lastly, regarding the staff, we have certified guides at each activity station, and it is complicated for one guide to be with the group during the whole tour, but we will improve the organization so that you have an excellent day with us. Thank you for joining us on this adventure, we hope to see you soon in the Mexican Caribbean.
Booked over the phone a month prior. On the day of we found out the agent booked us for the wrong date. Aviator works sepetately from the hotel pickup service and seperately from the atv/cenote location so had to talk to a representative for over an hour while all 15 people were waiting. Had to book 3 extra spots but the bus left without those people. Did not get a refund even though we tried to cancel less than 1 hour after booking. For the money the experience was NOT worth it. Despite having paid $187 extra we could not use it for any of the other activities because that's something visitor had to solve and they were not willing to let the group use our own money for anything else. Horrible experience, horrible customer service. Do not book this activity!!!
Hi Vicentia, thank you very much for sharing your experience with us. We have investigated your tour situation and would like to clarify a few points. We have received a notification about your booking stating through Viator that you have changed your tour date from March 23 to February 25. You contacted us and we helped you to do the tour on February 23 despite having your reservation on the 25th we were able to get the tour places and gave you this exception to be able to enjoy the tour. We remind you that in order to get an effective cancellation you must cancel with more than 24 hours of your tour as we occupy the places for other visitors, so we can not proceed to a refund.
