Pacuare River Whitewater Rafting da San Jose

First of all, the guide named Kyleur, was a really lovely guide, smiling and explaining everything. We were happy to close this attraction and not Bella Portona, which is the longest river and full of lovely waterfalls. Not to mention that I was feverless and dysfunctional when I got there the experience was otherwise too much adrenaline in the sky that I didn't feel weak. Which you'll be preparing to come back late probably because of traffic jams, of course there's an arranged shuttle coming to pick up.

The river experience was exciting and fun. Roberto, our guide was fantastic and helped make the trip very enjoyable.

Guide very experience pleasant humorous

I went solo and I had a blast. Aaron and Esteban were the guides, they made the experience a lot of fun and safe! Good food was also included.

So much fun. The watery was murky because it rained the night before. Other than that, it was fun. Luis was our water guide I guess that’s what they are called, he was funny and fun and let us jump in the river and swim for a little bit.

The rafting was super cool very nice guidance and good food

Awesome experience that I hope to do again! Eduardo was an amazing guide - he knew the river well and was fun to talk with! Breakfast and lunch were both great, plenty of food, plenty of space and time to change and store your bags. Don't forget to bring a towel. Everyone was fun and made the experience welcoming for the first timers and more experienced rafters.

My friends and I recently went on a rafting tour, and unfortunately, what should have been an exciting and memorable experience turned into a very disappointing one due to poor service from one of the guides. To start on a positive note, the transportation service was excellent. We were picked up on time, and our driver/guide, Roberto, was incredibly friendly, professional, and charismatic. He provided outstanding customer service and made us feel welcomed from the very beginning. Additionally, the breakfast and the staff at the base location were great well organized and very attentive. However, the experience drastically changed once we were assigned a different rafting guide who goes by “Camarón.” From the moment we started, his attitude was rude, disrespectful, and completely unprofessional. Instead of encouraging and guiding us as one would expect he constantly made vulgar and offensive comments. At one point, while we were paddling (we were a group of all women), another raft asked how things were going. Our guide responded with comments implying he was “struggling” because we “weren’t doing anything,” using inappropriate and offensive language. This kind of behavior continued throughout the entire trip. Rather than motivating us, he belittled us, made us feel uncomfortable, and completely ruined the atmosphere. We were doing our best, but instead of support, we received constant negativity and disrespect. By the end of the tour, all of us felt discouraged and upset. What should have been a fun and empowering activity turned into a negative experience because of his attitude. To make matters worse, at the end of the tour, he had the audacity to ask for a tip, referring to himself as a “great guide,” which was honestly shocking given how poorly he treated us. We were five women in total, and all of us were extremely disappointed. The guide’s use of vulgar language, disrespectful tone, and lack of professionalism are completely unacceptable, especially for a paid tourist experience. I would not recommend this company if this is the type of staff they employ. At the very least, I strongly advise against being assigned to this particular guide. A good guide can make an experience unforgettable in our case, it made it unforgettable for all the wrong reasons.

My friends and I recently went on a rafting tour, and unfortunately, what should have been an exciting and memorable experience turned into a very disappointing one due to poor service from one of the guides. To start on a positive note, the transportation service was excellent. We were picked up on time, and our driver/guide, Roberto, was incredibly friendly, professional, and charismatic. He provided outstanding customer service and made us feel welcomed from the very beginning. Additionally, the breakfast and the staff at the base location were great—well organized and very attentive. However, the experience drastically changed once we were assigned a different rafting guide who goes by “Camarón.” From the moment we started, his attitude was rude, disrespectful, and completely unprofessional. Instead of encouraging and guiding us as one would expect he constantly made vulgar and offensive comments. At one point, while we were paddling (we were a group of all women), another raft asked how things were going. Our guide responded with comments implying he was “struggling” because we “weren’t doing anything,” using inappropriate and offensive language. This kind of behavior continued throughout the entire trip. Rather than motivating us, he belittled us, made us feel uncomfortable, and completely ruined the atmosphere. We were doing our best, but instead of support, we received constant negativity and disrespect. By the end of the tour, all of us felt discouraged and upset. What should have been a fun and empowering activity turned into a negative experience because of his attitude. To make matters worse, at the end of the tour, he had the audacity to ask for a tip, referring to himself as a “great guide,” which was honestly shocking given how poorly he treated us. We were five women in total (three locals and two from Mexico), and all of us were extremely disappointed. The guide’s use of vulgar language, disrespectful tone, and lack of professionalism are completely unacceptable, especially for a paid tourist experience. I would not recommend this company if this is the type of staff they employ. At the very least, I strongly advise against being assigned to this particular guide. A good guide can make an experience unforgettable in our case, it made it unforgettable for all the wrong reasons.

This was my first solo trip, and this excursion was amazing! Everything was smooth sailing from pick up to drop off. Highly recommend!