Lounge VIP Club Mobay Sangster Airport con ingresso prioritario
Descrizione
Immagina di essere trattato come un vero VIP, pochi istanti dopo essere sceso dall'aereo all'arrivo o dopo il check-in della tua compagnia aerea quando parti dall'isola. Godetevi il calore dell'ospitalità e del lusso giamaicano con il nostro servizio personalizzato meet and greet per l'esperienza di arrivo, Priority Lane dedicato e VIP Lounge. Indipendentemente dal motivo del viaggio, ci rivolgiamo a tutti, sia che tu sia qui per affari, sposarti, viaggiare con la famiglia, un minore non accompagnato o un cittadino anziano, abbiamo un servizio personalizzato per te. * Si prega di recensione il tipo di servizio e le inclusioni prima di prenotare. **Le informazioni sul volo sono obbligatorie. ***Gli aggiornamenti del volo devono essere comunicati prima dell'arrivo. ****Le informazioni sui voli di arrivo e/o partenza sono obbligatorie al momento della prenotazione,
Opzioni del tour
Itinerario
Sala Arrivi (non applicabile alla partenza): Dirigiti al punto di incontro per il tuo VIP Host. Compila i tuoi moduli di immigrazione e scorri velocemente attraverso la dogana e l'immigrazione. Il padrone di casa vi aiuterà a recuperare i bagagli e vi accompagnerà alla sala arrivi. Godetevi la connessione Wi-Fi gratuita, snack e bevande, rinfrescatevi nel bagno privato. Quando sarai pronto, verrai accompagnato al trasporto che hai organizzato. Sala partenze (non applicabile all'arrivo): Dopo aver effettuato il check-in per il tuo volo, vai allo stand informativo Club Mobay, accanto alla sicurezza e all'immigrazione. Effettua il check-in per accedere alla lounge e usufruisci di un servizio rapido attraverso la sicurezza e l'immigrazione. La sala partenze Club Mobay si trova accanto al Gate 12. Rilassati, goditi pasti leggeri, bevande fredde, caffè e bevande alcoliche. Usufruite della connessione Wi-Fi, delle docce o di un mini trattamento presso la Mango Spa (trattamenti termali a vostre spese). I bambini possono giocare a Pickney Place, una sala giochi insonorizzata, o se siete senza bambini, godetevi la sala per soli adulti.
Punti salienti
Cosa è incluso
Valutazioni dei viaggiatori
Informazioni importanti
- Accessibile in sedia a rotelle
- I neonati e i bambini piccoli possono essere portati in carrozzina o passeggino
- Animali di servizio ammessi
- Sono disponibili seggiolini specifici per neonati
- Tutte le aree e le superfici sono accessibili in sedia a rotelle
- Adatto a tutti i livelli di forma fisica
- NOTA: al momento della prenotazione è necessario includere tutti i nomi legali dei passeggeri per confermare la lounge.
- Gli aggiornamenti e le modifiche del volo devono essere comunicati almeno 48 ore prima dell'arrivo.
- Servizi personalizzati di meet and greet (solo servizi di arrivo e bundle).
- NOTA : Il trasporto tra aeroporto e hotel NON è incluso
- IMPORTANTE : Controllare la descrizione del servizio al momento della prenotazione per assicurarsi che l'opzione desiderata sia selezionata
Recensioni(11,495)
Do not hesitate to book this service! It was a wonderful way to end our vacation. Walking into the facility you truly feel like you are wisked away into an elite experience. At the lounge we were able to relax in a well designed, comfortable, and modern space. Nosh on some delicious treats, and receive phenomenal attention (thanks Danielle). We will definitley be booking again.
Book club Mobay for THEE BEST EXPERIENCE we had a great time I loved the quesadillas and rum punch ..
Hello Kamia_H, Thank you for your amazing review! We are thrilled to hear that you had such a great time at Club Mobay! It's wonderful to know you enjoyed the quesadillas, the rum punch, and the overall experience. Thank you for your recommendation and for choosing Club Mobay. We can't wait to welcome you back for another exceptional visit on your next trip to Jamaica!
The whole experience was Great. We was able to relax, eat and drink before our flight home. Beautiful
Hello Delissia_L, Thank you for your wonderful feedback! We are delighted to hear that you had a great experience and were able to relax, enjoy our food and beverages, and unwind before your flight home. It's always our goal to provide a comfortable and enjoyable start or end to your journey. Thank you for choosing Club Mobay. We look forward to welcoming you back on your next visit to Jamaica!
It was a nice relaxing way to leave the island, especially since I was travelling on my own. I felt safe leaving my belongings at my seat to go to the restroom or visit the buffet. The food choices were varied enough to have something for most people, though I think some more kid friendly choices would have been good for those travelling with kids. If I had my kids there they would only have eaten the cakes and maybe a patty. The little wrap sandwiches were dry. There were some sauces available that could have helped but they were on the complete opposite side of the buffet so I didn't notice them. I arrived at 9:30 after the fastest trip through security thanks to the priority line. There are 3 areas within the lounge with their own bar and buffet area, which I didn't realize until much later. The area I was directed to was mostly empty at that time but filled up by 10 or so. I would recommend pre-booking. Staff was very friendly and attentive- A++ Food was good but could use a few more options- B+ Space/Ambiance/Cleanliness- A
Hello katrinagG9159AT, Thank you for taking the time to share your thoughtful review of your Club Mobay experience. We are delighted to hear that you found the lounge to be a relaxing and comfortable place to unwind before your departure, especially while traveling on your own. It is wonderful to know that you appreciated the priority security service, the welcoming atmosphere, and the friendly, attentive service provided by our team. Your A++ rating for our staff is truly appreciated, and we will be sure to share your kind words with them. We also value your constructive feedback regarding our food offerings. Your suggestions for adding more kid-friendly options and improving the placement and visibility of the condiments are appreciated, and we will share them with our culinary and operations teams as we continue enhancing our guests' experience. Thank you once again for choosing Club Mobay and for recommending that guests pre-book their visit. We look forward to welcoming you back on your next trip to Jamaica for another relaxing and enjoyable experience.
⭐⭐⭐⭐⭐ Outstanding Service at Club Mobay – Thank You, Sherri-Kay! When I traveled to Jamaica with my parents on July 11, I decided to book Club Mobay Arrival Service for the first time. I have always used the departure service, but because I was traveling with my elderly parents, I wanted to make our arrival as smooth as possible. The only challenge we experienced was with the wheelchair service. I had requested two wheelchairs, but only one was available, and after waiting quite some time, we decided to continue on foot. Despite that setback, Sherri-Kay completely changed our experience with her exceptional customer service. From the moment she greeted us, she was warm, kind, patient, and genuinely caring. She apologized several times for the wheelchair situation, even though it was beyond her control, and she showed such compassion toward my parents, encouraging them to take their time and reassuring them that she was there every step of the way. She made sure all of our luggage was taken care of and guided us seamlessly through every stage of the arrival process. Her professionalism, kindness, and attention to detail made us feel valued and well cared for. The hospitality at Club Mobay was excellent. The lounge was comfortable, the food was delicious, and the overall service exceeded my expectations. While the wheelchair availability could certainly be improved, the outstanding care we received from Sherri-Kay and the rest of the staff more than made up for it. Thank you, Sherri-Kay, for turning what could have been a stressful arrival into a pleasant and memorable experience. You are truly an asset to Club Mobay, and because of you, I would not hesitate to use this service again. Hats off to you, and thank you for taking such wonderful care of my parents. 💛 Sidonie
Hello sidoniel844, Thank you so much, Sidonie, for taking the time to share such a thoughtful review of your recent Club Mobay Arrival experience. We are delighted to hear that Sherri-Kay made such a positive impact on your visit. We will be sure to recognize her for the exceptional care, compassion, and professionalism she demonstrated while assisting you and your parents. Providing a warm and seamless welcome to Jamaica is what we strive for, and it is wonderful to know that Sherri-Kay and the rest of our team helped make your arrival a memorable one. We appreciate you sharing your experience regarding the wheelchair availability. While wheelchair services are provided by the airport and are not operated by Club Mobay, we're pleased to know that Sherri-Kay's kindness, patience, and attentive assistance helped make your arrival a pleasant and memorable one despite the initial challenge. Thank you once again for your kind words and for choosing Club Mobay. We truly appreciate your recommendation and look forward to welcoming you and your family back on your next visit to Jamaica for another exceptional experience.
They were very professional and very helpful.. My luggage didn't show up and my representatives stood by me the whole time and helped me.
Hello Vivian_C, Thank you for sharing your experience with us! We are pleased to hear that our team provided professional and helpful service during your arrival. We understand that missing luggage can be a stressful situation, and we are grateful to know that our representatives were able to remain by your side, offer assistance, and provide support throughout the process. Our goal is to ensure our guests feel welcomed and cared for from the moment they arrive in Jamaica, and we truly appreciate your recognition of the team’s dedication. Thank you for choosing Club Mobay. We look forward to welcoming you back and providing you with another excellent experience!
Amazing as always. They greet you as soon as you get off the plane. Take you to get your bags, get you through customs quickly and you are off to your resort. Very friendly and efficient
Hello MelissapZ9109CN, Thank you for your amazing review! We are delighted to hear that your Club Mobay arrival experience was smooth, efficient, and stress-free from the moment you stepped off the plane. It’s wonderful to know that our team was able to provide a warm welcome, assist you through the arrival process, and help you get on your way to your resort quickly. We truly appreciate your kind words about our friendly and efficient service. Providing a seamless start to your Jamaican vacation is what we strive for, and we’re thrilled to know we helped make your arrival a memorable one. Thank you for choosing Club Mobay. We look forward to welcoming you back on your next visit to Jamaica!
Unfortunately, our arrival experience did not get off to a good start, as Club Mobay had booked the wrong date for our airport pickup. Once this issue was resolved and someone was located to assist us, the arrival process through the airport was very smooth and efficient. On departure from Jamaica, we were advised that someone would be waiting for us; however, this was not the case. Instead, you need to check in as normal before going to the Club Mobay lounge and using the fast-track security and customs service. This could have been communicated much more clearly, as we had to repeatedly ask where we needed to go. It would also be a nice added benefit if Club Mobay could include priority airline check-in as part of the package, as this would further enhance the overall experience. Despite the issues with communication, the fast-track services themselves worked well once we understood the process.
Hello TracywH5777EC, Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you experienced during your arrival and departure processes. We understand how frustrating it must have been to encounter confusion with your booking details upon arrival and uncertainty regarding the departure process. We are pleased to hear that once assistance was provided, your arrival experience through the airport was smooth and efficient, and that you were able to enjoy the benefits of our fast-track services once the process was clarified. We appreciate your comments regarding communication and will continue working to ensure our guests receive clear guidance throughout their journey with us. Thank you also for sharing your suggestion regarding priority airline check-in. Feedback from our guests is valuable as we look for ways to enhance the overall Club Mobay experience. We appreciate you choosing Club Mobay and hope to have the opportunity to welcome you back for a smoother and more seamless experience in the future.
This experience was worth so much the relaxing in nice atmosphere with food and beverages and Wi-Fi absolutely great customer service!!!! Will be booking every time!
Hello Teresa_D, Thank you for your wonderful review! We are delighted to hear that you enjoyed your Club Mobay experience and found the lounge to be a relaxing and comfortable place to unwind before your flight. It’s great to know that you appreciated the food, beverages, Wi-Fi, and the excellent customer service provided by our team. Creating a welcoming and stress free environment for our guests is what we strive for, and we truly appreciate your kind words and continued support. We look forward to welcoming you back and being part of your future travels to Jamaica! Thank you for choosing Club Mobay!
Our experience was awesome. Our flight was about 30 min early getting in, so we didn't know if we would have to wait for our escort. Calvin greeted us at the gate as we deplaned with a huge smile on his face, promptly shook my hand and welcomed my wife and I to Jamaica. He knew exactly where to go and guided us through the process and waited patiently while I took advantage of some deals at the Duty Free Shops. He showed us to the Seasons Travel desk, which was conveniently located right across from the Club entrance. We checked in with Seasons, he took us to the club entrance and told us to let our vaction begin, which we did with a few Rum Punches until we were escorted by Seasons to our private transfer about 20min later
Hello dsowonik, Thank you for sharing your wonderful experience with us! We are thrilled to hear that your arrival with Club Mobay was such a positive start to your Jamaican vacation. It’s fantastic to know that Calvin welcomed you with a warm smile and provided the friendly, professional service that helped make your arrival process smooth and stress free. We’re pleased that he was able to guide you through each step of the arrival experience, while also allowing you time to enjoy the Duty Free Shops before assisting you to the Seasons Travel desk and Arrival Lounge. We love hearing that you were able to relax with a few Rum Punches while your transfer arrangements were finalized and officially begin your vacation. We will be sure to share your kind words with Calvin, as we know he will appreciate your recognition. Thank you for choosing Club Mobay, and we look forward to welcoming you and your wife back to Jamaica for another memorable experience!
