Isla Mujeres Basic Tour in Catamarano con Snorkel e Open Bar

The crew of the toucan is fantastic. Very hospitable, fun, and they played great music the whole ride as we enjoyed the beatific views. If it wasn’t for them I would have rated this a terrible experience. The description provided in the what to expect section is inaccurate. First, there is a surprise $20 per person docking fee required to pay upon arrival. If you pay with credit card, there is a 10% fee so cash is preferable. There were no cookies and fruit as advertised so eat something before arrival, otherwise just beer and drinks offered. First stop was snorkeling. It was a crowded area with other boats and snorkelers, not too many fish. Next we went to the main area of the island where there were many cute shops and restaurants. Crew said lunch would be at the next stop but since it was afternoon and we skipped breakfast, we bought small bites there. Next stop was a secluded beach where a small buffet lunch was provided. This would not have been a lunch I would purchase, but there were no other restaurants or shops in this area and not a good swim location. On the trip back, I was informed that I owed $25/per person for lunch. I wasn’t prepared to pay another unexpected cost and the crew was respectful even though I declined to pay. This seems to be a problem with the agency misadvertising the cost and details of this trip so I feel badly that I can’t give a rave review just about the crew. I would have liked to have known these details and all the required costs that should have been included in the purchase price.

Five stars on tour, the guides who made up the crew very attentive and helpful at all times. My family and I had so much fun! Without a doubt the work of the photographer in particular was exceptional, we hope to come back soon.

We had a wonderful time onboard the catamaran! The trip to Isla was gorgeous and Renee and crew were so hospitable. Renee went out of his way to explain everything in English to us and was so friendly. The snorkel guide was friendly and actually explained what was going on. The snorkel it’s self was about 30 min, it was ok, plenty of time but wasn’t the best snorkeling we’ve done… No one’s fault, because the boat ride and Isla Mujeres were well worth the entire excursion regardless! Isla was cute and had so much shopping and things to do. We rode around on a golf cart which was fun and affordable! On the boat we had our pictures taken and they were AWESOME! Photographer took his time to pose us and print out beautiful pics! The crew will give you whatever you’d like to drink, just ask! We asked for shots and they were very generous! The boat ride is about 1 hr there and 1 hr back, and you have 3 hrs in Isla. Would recommend just because the hospitality was wonderful!

This tour started out a bit rough. We weren't able to find the check in point due to construction. After a few phone calls to the tour director we were finally able to get to where we needed to go. It was a good thing we got there early! After that it was great! The crew were all very welcoming and accommodating. Us being English speaking only, they were very kind in making sure we understood everything. (It makes me want to learn Spanish! ) Unfortunately the wind was very strong and made it too choppy to snorkel, which was a bummer because that would have been the highlight, but you can't control mother nature! (If you get sea sick this might not be the best idea for you.) But they made the best of it with flowing drinks and great music. We even played a "guess the age of a crew member" game. The winner got a big bottle of tequila! Fun times. (I guessed 1 yr younger so I didn't win. Awe...) The food on Isla Mujeras was great too. Overall it was enjoyable to be out on the water. We have been on catamarans before and these guys were pretty close to the top. (Minus the misunderstanding in the beginning) You would have a good time with them for sure.