Culebra Snorkeling Tour in Catamarano da Fajardo

We booked a tour to Culebra Island and we were taken to Culebrita instead (it was beautiful, but that was not what we paid for, not to mention the cost of the trip was pricy) also it was included Flamingo island and we were not taken there either supposedly the water was green due to the recent rainfalls, it would of been appreciated to know that before I booked the trip that way I would decide whether to book or not. I will not definitely have them as an option for a tour.

This was our second time with this experience. We had the same captain and he was great. The whole crew was excellent. Jaylynn, Alexis were some of The crew and I’m so sorry I didn’t note everyone names. They were all excellent. We had a 9 year old with us and Jaylynn made sure he was Taken care of. The crew were bringing outback drinks to us out in the water. Lunch was served timely. And we had unlimited drinks. This felt more like a family get together. It was a bit rainy in the first stop but the captain was all over it monitoring the moments. We ended up at culebrita island which was a treat not many people go there. BEST BEACH I had ever seen. This was just an amazing trip. We will be back again. The captain and his crew were all amazing and we made sure to tip well. They deserved every penny. If I had more I would’ve given more. Thank you again amazing time!!!

Daniel and Jayleen, among other workers were the sweetest people and very caring of us. Literally worth every penny

What started with a promise of crystal clear water and snorkeling turned into a booze cruise with no snorkeling and murky waters. We booked this excursion through our hotel and were told we would be able to snorkel and be on a deserted island with crystal clear water. We never saw clear waters we didn’t have the opportunity to snorkel. We paid over $500 to have the experience of snorkeling at the clear waters of Icacos and instead we spent over four hours on the deserted island with what I can only describe as a booze cruise. This was supposed to be an experience for my children to see the “beautiful water and snorkel” none of which was delivered. When I called the company in the morning I was told we can’t control the water and that management would contact us later in the day to discuss the situation. That did not happen! I am extremely disappointed with this experience and with the way in which we were disregarded by the tour company. I would not recommend this to anyone!!

The guides were wonderful! It was so fun they were very organized and on top of things! I would go again and recommend to anyone!

We had a great experience. The price was decent could have been better, it can always be better. We did the half day tour, and from where we wear staying it was about an hour away. The atmosphere was fun and energetic. There were many people on this trip almost full. And the staff was able to manage greatly. This is best for those looking for a relaxing day yet wanting to do something. Great trip had fun, and ohhh the food tasted real good. The bread for the sandwiches was amazing, the chicken salad was great, and also the the coleslaw. Great half day trip.

Crew on the ship was the best customer service we had our whole trip! Luis, Danny and Marta were excellent. Definitely worth the money!

I love snorkeling and everywhere I go I always book an excursion for the wife, my son and myself to enjoy what we love as a family ... and the excursions USUALLY don't let us down. BuT on this occasion it was different, we had a real MEAN person on the excursion I believe his name was Coronado ... everyone else treat us GREAT but I heard him yelling at other customers for different things... On one occasion I heard him yell at a customer not to jump from a base that he had just jumped off of on the boat... first of all, if you don't want them to do that. Don't set the example. He also yelled at a parent because his child walked towards his mother, he said he was unsupervised, oh while still in both of the parents view ... he just didn't make sense... if he wanted us to follow rules, he should have mentioned the rules at the beginning ... including "do, as I say, not as I do"... i've included a picture of him... maybe next time, the excursion will be better for others... I don't plan on doing this again if he's on the boat I board...

Great Experience! The teams were very organized and sharp, but mainly available for everyone on the boat. The crew was all the time looking to see if anyone needed any thing or was not feeling well. Outstanding work for a skinny guy with long and curly hair, he was the best! He even helped me and my friend to get into the water. The captain did an amazing work as well, by handling the waves and making the trips very smooth and pleasant. We had a great experience overall. The beach was clean and beautiful. The food on the boat was as expected, light snacks and lunch appropriate for the occasion. There were drinks and juices, but everyone behaved very well. This excursion will be definitely recommended, and we'll be returning to it. Thanks! Edith.

We booked a day tour to Culebra for snorkeling and then Flamenco beach. The booking process was easy and information sent to us via email prior to our trip was clear and specific about what to expect. The day of check in was easy and streamlined. The trip was great and the crew was wonderful. Several people experienced sea sickness but the crew clearly has done this a time or two and took care of them quickly! Unfortunately, as we were done snorkeling and headed to Flamenco Beach there was a mechanical issue with the boat. Crew kept us advised of the situation, profusely apologized that we wouldn't be able to anchor at the beach, and made sure we all still got lunch as we headed back to Port. Customer service was quick and efficient in offering for us to re-book or get a partial refund. Overall a great experience, even with the missed beach. I would do it again next time!