Tour in autobus Hop-On Hop-Off della città di Panama

Disappointed that we didn’t go on the city to view the sky scrapers. Trip was a little boring especially since we had already gone to the canal.

I bought four 48-hour tickets for my family to visit Panama. We purchased them at the tour's first stop, paying the bus guide in cash (as is common with this type of bus). We boarded the bus for the 11:30 AM departure but had to wait nearly 30 minutes for the tour to actually start. The bus we boarded lacked air conditioning—something that should be essential in a city like Panama. We got off at the Panama Canal stop, and when we wanted to catch the bus again, the mobile app showed no buses nearby; we therefore decided to take an Uber back to our hotel (which was near the tour's first stop). The next day, we planned to catch the 10:00 AM bus (according to the app), but when we arrived, it had already left. We asked the information and sales agent at the first stop about the next departure; he told us it was scheduled for 11:30 AM, even though the app indicated departures every 30 minutes—which turned out not to be true. The attendant told us the app hadn't worked for over two years and that we would have to wait another hour and a half for the next bus. This wait ruined our plans, as the service ends at 3:45 PM and it threw off our entire schedule. We asked for a refund for the lost day, but the agent said it wasn't possible because we hadn't bought the ticket directly from him, but rather from an intermediary (the bus attendant who works for the same company). This person was very arrogant and rude to tourists. In the end, I decided to take an Uber to the Biomuseo and simply forfeit the day's service. I do not recommend using this service; it is better to use Uber. Uber is faster and more comfortable than a bus service where you never know when you'll actually be able to board.

We were unsure about taking this bus after reading some of the negative reviews however we were pleased we did. We walked to bus stop no.1 and the bus arrived at the time scheduled. The guide was excellent, very knowledgeable and flipped between Spanish and English effortlessly. We stayed on the bus for almost the whole round trip, about 2 hours in total. I’d say it’s well worth the money. $22 each. We saw parts of the city we weren’t even aware of with excellent commentary throughout. The only downside is the seats are plastic and very uncomfortable in the humid climate.

This was a great tour. We wouldn't have been able to see as much as we did had we opted not to do the tour.

Our tour guide was not very proficient in English so we had a hard time understanding her. I don’t feel like we had the best experience.

Very bad experience, it was supposed that there were two buses and it passed by the stops approximately every hour, and we got off at one and for the next bus we waited more than two hours to get back on the same one, I contacted the operator who sold me the tickets and they did not answer me. To get back I had to take an Uber Very bad experience

Plan your sightseeing tour early in the morning or no later than 2:30pm. The tour of the city is awesome.

Great way to see the Areas around Panama City . The Canal , The Causeway, Albrook Mall , Clayton , The Fish Market! They have an App . Well worth the Money

Great way to see parts of Panama you probably won’t have thought to see. Nice experience. The guide was awesome

There was no one available to answer questions about pick up points or assist with retrieving tickets. For the contact numbers listed online, one not in service and the other was Spanish speaking only. By the way, please ensure you confirm all information within 24 hours before the trip since it’s non-refundable. Maybe save your time and enjoy other activities that have customer service agents who are warm and welcoming.