Biglietti Xel-Ha con trasporto incluso
Descrizione
Attenzione, amanti dell'acqua! Il parco è aperto dalle 8:30 alle 17:30 e conta più di 50 attrazioni. Al paradiso naturale di Xel-Há, situato lungo la Riviera Maya, puoi vivere un'incredibile avventura nella giungla, mentre esplori una laguna, cenote, grotte e una spiaggia nascosta. Puoi andare in bicicletta intorno ai giardini lussureggianti o semplicemente sdraiarti in una camera d'aria e andare alla deriva lungo il fiume. E se amate lo snorkeling, vi aspetta una delizia, perché l'attrezzatura è inclusa, con maschera, pinne e gilet galleggiante. Rilassatevi su comode sedie a sdraio o fate un pisolino su un'amaca. Armadietti, bagni, spogliatoi, docce e un asciugamano sono disponibili per l'uso. Questo parco è il luogo perfetto per le famiglie per creare ricordi indimenticabili. Otterrai ghiaccio illimitato, bevande analcoliche e acqua minerale per mantenerti fresco! e se è il tuo compleanno, abbiamo una sorpresa speciale solo per te! Ti copriamo con il trasporto da e per il tuo hotel! L'opzione All-Inclusive comprende colazione, pranzo a buffet e un open bar.
Opzioni tour
Itinerario
Xel-Ha è considerato il più grande acquario naturale del mondo, il parco offre snorkeling tra centinaia di pesci tropicali e più di 90 specie marine che popolano il torrente. Goditi le migliori attività marine e terrestri; nel parco di Xel-Ha puoi goderti lagune, cenotes e grotte, dove l'acqua di mare si mescola con l'acqua dolce del sistema fluviale sotterraneo più lungo del mondo. Sono inclusi giubbotti di salvataggio, camere d'aria, biciclette gratuiti, accesso a sedie a sdraio, amache e aree di sosta. Scendi lungo le zipline e tuffati nelle acque cristalline di un cenote o tuffati in una baia spettacolare. Visita il vivaio di Xel-Ha e ammira le mangrovie e la foresta pluviale punteggiate di orchidee. Osserva l'apiario dell'ape Melipona (con una tradizionale raccolta di miele Maya due volte l'anno) e scopri di più sulla cultura Maya. Novità di Xel-Há quest'anno, puoi avere la possibilità di vivere come la Giornata mondiale della Terra, la Giornata degli uccelli, la Giornata mondiale delle tartarughe marine, il Giorno del lamantino, la Cerimonia di purificazione, Treasures of the Cove, Secrets of the Jungle. La tua ammissione comprende colazione a buffet, pranzo e snack (cucina internazionale e messicana) con bevande illimitate e un open bar domestico e il trasporto di andata e ritorno per il tuo hotel.
Attività acquatiche: -Esplorazione dell'ingresso, -River Swim, -Osservatorio sottomarino, Floating Rivel, Discesa panoramica del faro, Snorkeling,
Attività terrestri: Vista panoramica, -Parco giochi per bambini, -Secrets of the Jungle, -Tranditions of the Mayab, -Treasures of the Inlet, -Meet a Manatee, -Path of Consciousness, -The Land of Huh, -Jungle Train
Attività aeree: Cliff of Courage, -La Quebrada, -Floating Bridge, -World Of Adventure, -Rope Swing
Attività speciali a pagamento: -Adrenalina Jetboat Ride (Durata: 10 minuti per le istruzioni / 20 minuti per l'attività; Età minima: 9 anni o altezza minima di 4,5 piedi / 137 cm) -Sea Trek® (Durata: 15 minuti per istruzioni / 25 minuti per attività; Età minima: 8 anni -importante provare il casco prima dell'attività) -Snuba® (Durata: 30 minuti per istruzioni e posizionamento dell'attrezzatura / 30 minuti per attività; Età minima: 9 anni -importante saper nuotare)
Cibo e bevande all-inclusive presso ristoranti e bar: -Chulavista Restauran, t-Ristorante La Cocina del Pueblo, -La Terraza Restaurant, -Jardín Corona Restaurant, -Bar del Puente, -Chulavista Bar, -Jardín Corona Bar, -Bar del Pueblo
Punti salienti
Cosa è incluso
Luoghi e orari di ritiro
*** Questo è un prodotto ufficiale del Grupo Xcaret *** 1. Inserisci il nome dell'hotel nella casella sottostante in modo da poter individuare facilmente il tuo hotel. 2. Se il tuo alloggio non è un hotel, dovrai inserire il tuo indirizzo esatto incluso il nome della via, il numero civico, il numero civico, la contea, il codice postale e la città. 3. Possiamo venirti a prendere al tuo hotel o nel punto disponibile più vicino sui nostri percorsi. 4. Per conoscere l'orario esatto e il punto d'incontro è necessario inviare un messaggio tramite l'opzione sulla prenotazione o chiamarci almeno 24 ore prima della data della visita acquistata. 5. Le guide indosseranno magliette rosse con il logo Xcaret sul retro per una facile identificazione. Le guide diranno il nome del tour. 6. Al momento del ritiro, presenta il voucher stampato o digitale, un documento d'identità con foto e la carta di credito utilizzata per effettuare l'acquisto per salire sull'autobus e ricevere un braccialetto per entrare nel parco. 7. Devi arrivare 15 minuti prima al luogo assegnato. Appunti: UN. Fateci sapere se non avete bisogno del trasporto. B. Non possiamo garantire di venirti a prendere in un hotel in cui non sei ospite, poiché alcuni hotel hanno politiche che non consentono l'ingresso ai visitatori nei locali. C. Se non disponi di un hotel al momento dell'acquisto del biglietto, devi contattare il servizio clienti Viator almeno 24 ore prima della visita al parco per coordinare il ritiro con noi. D. Il trasporto non è privato, quindi condividerai l'autobus con altri visitatori del Grupo Xcaret.
Valutazioni dei viaggiatori
Informazioni importanti
- Accessibile in sedia a rotelle
- I neonati e i bambini piccoli possono essere portati in carrozzina o passeggino
- Sono disponibili trasporti pubblici nelle vicinanze
- I neonati devono sedere in grembo a un adulto
- I trasporti sono accessibili in sedia a rotelle
- Tutte le aree e le superfici sono accessibili in sedia a rotelle
- Adatto a tutti i livelli di forma fisica
- Importante: i bambini devono essere sempre accompagnati da un adulto.
- Con opzione All Inclusive, Cibo e bevande sono inclusi nei 5 ristoranti con cucina messicana, internazionale e fast food, nonché snack e gelati.
- Portare un costume da bagno, vestiti comodi crema solare biodegradabile e insetto repelent.
- I prezzi dei bambini dipendono dall'altezza. I bambini di altezza superiore a 4,6 piedi (1,4 metri) pagano il prezzo degli adulti. I bambini tra 3,2 piedi (1 metro) e 4,6 piedi (1,4 metri) pagano il prezzo del bambino. Tutti i bambini di altezza inferiore a 1 metro viaggiano gratis a condizione che non occupino un posto a sedere
- Il programma del voucher è informativo e non indica l'orario di ritiro.
- Il prelievo opera da diversi hotel a Cancun, Playa del Carmen e la Riviera Maya, quindi è necessario contattare per conoscere l'orario esatto del prelievo.
- Le operazioni sui prodotti sono soggette a disponibilità e modifiche.
- Tutte le richieste di modifiche, cancellazioni e/o rimborsi sulle prenotazioni devono avvenire nelle 24 ore o più precedenti la data della visita.
- Alcune attività come i fiumi sotterranei hanno un punto di controllo per problemi di salute
- I neonati non sono in grado di termoregolarsi, il che significa che possono nuotare solo in determinate aree.
Recensioni(705)
It was a spectacular experience; we went for our 5th anniversary with my husband. From the moment they picked us up until the return, the dedication of the workers was evident. In the park, everything was absolutely beautiful. Despite it being seaweed season, they kept the waters as clean as possible. The food was delicious, we got the unlimited photo package, and it was the best decision since the photos are incredible. I definitely recommend it 1000/10; I will return soon, I am sure of that.
Apreciable Ana, ¡Muchas gracias por compartir una experiencia tan especial en una fecha tan significativa! Nos llena de alegría saber que su celebración de aniversario fue memorable desde el inicio hasta el final, y que cada etapa de su visita estuvo acompañada por la atención cuidadosa de nuestro equipo. Es un gusto conocer que el entorno natural del parque, su belleza escénica y la calidad de la propuesta gastronómica contribuyeron a crear momentos únicos. En Xel-Há trabajamos con gran dedicación para conservar nuestros espacios en las mejores condiciones posibles, especialmente en armonía con la naturaleza que nos rodea, procurando siempre brindar una experiencia agradable a cada visitante. Asimismo, nos complace saber que el servicio fotográfico fue un gran acierto y que ahora conservan recuerdos tan especiales de su estancia. Agradecemos profundamente su recomendación y sus amables palabras. Será un verdadero placer recibirle nuevamente para seguir creando vivencias inolvidables. Asimismo, le invitamos a seguir explorando nuestros otros parques como Xoximilco, Xplor o Xenses, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Cordialmente, Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Excellent service, Pamela is a sweetheart for customer service
Apreciable Karen, ¡Muchas gracias por visitar Xel-Há! Nos llena de alegría saber que vivió una visita tan especial y que la atención recibida hizo la diferencia durante su estancia. Nos complace especialmente conocer que Pamela le brindó un servicio excepcional, destacándose por su amabilidad, disposición y la calidad de atención que ofrece a nuestros invitados. En Xel-Há trabajamos para crear momentos inolvidables combinando la belleza de la naturaleza, experiencias únicas y un equipo comprometido con ofrecer un trato cálido y cercano. Esperamos tener el gusto de recibirle nuevamente para seguir creando grandes recuerdos. Asimismo, le invitamos a seguir explorando nuestros otros parques como Xplor, Xenotes o Xoximilco, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Cordialmente, Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Txcaret= tickets purchased by the agency IBR TURISMO BRASIL, WITH THE WEBSITE OF THE COMPANY. All inclusive
Dear Luci, Thank you for sharing your experience! We’re glad to know you visited Xel-Há and enjoyed your day. We hope to welcome you back soon for another great day full of adventure and relaxation. Also, invite you to keep exploring other Grupo Xcaret parks and tours, such as Xailing Catamarán, Xplor Fuego, or Xoximilco. There is a park for every taste, and it could fit your preferences. For more information, please contact our call center. Kind regards, Brenda H. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Everything was very good; everything was excellent.
Apreciable Graciela, ¡Muchas gracias por visitar Xel-Há! Es gratificante leer que todo le pareció magnífico y excelente en nuestro parque acuático natural. Ofrecer una experiencia única, cómoda y agradable a todos nuestros visitantes es nuestro mayor objetivo; nos complacer saber que así lo percibió Esperamos tener el privilegio de contar nuevamente con su visita, asimismo, le invitamos a seguir explorando nuestros otros parques como Xenses, Xenotes o Xailing, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Cordialmente, Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Don't book the tour with this and doing separate cenotes in the same day, it would be too much. You will want a full day at this park in itself. Overall a good day though, but when we were sold visiting "cenotes" then those were disappointing in comparison to others in the Yucatan. In the water park, they are actually replacing the signs which say cenotes with the word "caves" which are more fitting. The park claims to have 50 activities and our all inclusive isn't truly that, you have to pay for many extras, but things like snorkeling, lazy river, caves are included. I would say there is mainly about a dozen things to do total, but they probably are including platforms in the water, photo ops, etc as separate things-to-do. The children's play area was pretty nice with a small trail of elevated walkways to challenge the kids. The lifeguards there blow their whistle for about everything, even at adults. Lifejackets are mandatory everywhere when in the water, even in shallow areas. There are lifejackets for all ages (including infants) and people of all sizes and they are readily available throughout the entire park, so you don't have to carry them from stop to stop. The main buffet included in our all inclusive was decent, but the same dishes throughout the day from breakfast to dinner. If you want dinner you have to get there at least 30 minutes before they close because right at closing time there is a mad rush of employees packing it all up and throwing everything out. They cleanup everything in under 10 minutes, so don't go last minute and expect to eat. Even the ice cream runs out by the end of the day. The other smaller buffet restaurants were ok too for lunch, with less variety. The walk around the entire park is a few miles long so if you are on the far side of the lake, beyond the floating bridge then give yourself ample time to get back. If you decide to float down the lazy river to get back, the jump out point isn't clearly marked. But, you can (for free) leave your stuff in a locked bag, and they will bring it to the end of the lazy river (near the park entrance) so you don't have to worry about getting it all wet. The lazy river will take you 1+ hour to get through, if you don't stop so give yourself time to get back, change, eat, etc before you need to depart. I wouldn't suggest starting the lazy river after 2:30pm. We were in Cancun during a very slow season, so the lazy river was not that busy. The line for the water slide which goes around the "lighthouse" was less than 10 people when we got to the top (lots of stairs, no elevator). So it was nice to not have to wait in line. You would think the water slide would be fast, but it was much slower than I expected, other than the final drop at the end. Water shoes are allowed in most of the park and I would recommend having them, but they are not allowed on the water slide to prevent injury. Overall for the price per person it was kinda costly, but included transport which was helpful. The transport driver was mad at us because we were late to come out due to the baby having a poopy diaper, but with a 1+ hour transport we had to change him so the other vehicle passengers didn't need to smell it. He was speeding back afterward and got pulled over by the police and given a ticket which delayed us more returning.
Dear Scott, Thank you very much for taking the time to share such a detailed review of your visit to Xel-Há! We are pleased to know that you enjoyed your day at the park and that you found several aspects of your visit enjoyable. We appreciate your recommendation of dedicating a full day to explore Xel-Há. The park offers a variety of natural attractions, activities, and relaxing areas, making it an ideal destination to enjoy at a comfortable pace. Regarding the cenotes, we value your observation and understand that each natural site in the Yucatán Peninsula has its own unique characteristics. At Xel-Há, our water areas, caves, and underground formations are part of the park’s distinctive natural setting. We would like to clarify that Xel-Há features approximately 20 activities designed for different interests, including snorkeling, the scenic river, caves, cliff jumps, floating bridges, viewpoints, and spaces to connect with nature. Some additional experiences and services may have an extra cost, allowing visitors to personalize their visit according to their preferences. We are happy to hear that the children’s area was enjoyable. Safety is one of our highest priorities, and our team follows established guidelines to help ensure a secure experience for visitors of all ages. Thank you for sharing your thoughts about our dining options. Our culinary experience is designed to complement the visit with a variety of flavors and selections throughout the day. We appreciate your comments regarding schedules and will continue working to provide a pleasant experience. It is wonderful to know that you enjoyed the water attractions and were able to experience them with minimal waiting time. We appreciate your suggestions regarding footwear and always encourage visitors to follow safety indications so every activity can be enjoyed comfortably. We regret any inconvenience experienced during your return. We understand that traveling with infants requires additional time and appreciate your feedback, as every comment helps us continue improving the overall journey. Thank you again for highlighting both the positive moments and the areas where we can continue growing. We hope to have the pleasure of welcoming you back for another memorable day surrounded by nature, adventure, and the exceptional hospitality that distinguishes Xel-Há. Cordially. Yamileth P. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Exceptional!!!! It was a wonderful day. Recommended for everyone. The place was spectacular and the people were on another level.
Apreciable Daniel, ¡Muchas gracias por sus amables palabras! Es muy gratificante conocer que la belleza del entorno natural, las aguas cristalinas y el ambiente que distingue a Xel-Há contribuyeron a que su día fuera verdaderamente especial. Asimismo, nos honra recibir su reconocimiento hacia nuestro equipo, cuyo compromiso y calidez son fundamentales para crear experiencias inolvidables para cada persona que nos visita. Agradecemos sinceramente su recomendación y esperamos tener el placer de recibirle nuevamente para seguir compartiendo aventuras, naturaleza y diversión en el paraíso natural. Asimismo, le invitamos a descubrir otros parques y tours de Grupo Xcaret como Xoximilco, Xplor o Xenotes, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682
Food was good but there were no bicycles to ride to the trails and no one explained the photo points of interest or the price until the end. We would've paid for the photo package had we taken photos at each spot.
Dear Mark, Thank you for sharing your feedback! We are pleased to know that you enjoyed the variety of dining options available throughout Xel-Há and appreciated part of the experience. At the same time, we regret that some aspects of the visit did not fully meet expectations. Your observations regarding bicycle availability and the communication about the photo package are truly valuable, as they help us continue enhancing the visitors experience. We appreciate your feedback, as it helps us identify opportunities to improve both visitor experience and communication about what Xcaret offers. Best regards, Yamileth P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Very good park, and very nice trip
Dear Yulia, Thank you for taking the time to share your experience! We are thrilled to hear that you had such an enjoyable visit to Xel-Há and that the park made a positive impression. From its crystal-clear waters and stunning natural landscapes to the wide variety of activities available throughout the day, every element is designed to create unforgettable memories. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back soon for another extraordinary adventure in this natural paradise. Also, invite you to keep exploring other Grupo Xcaret parks and tours, such as Xailing Catamarán, Xenses, or Xoximilco. There is a park for every taste, and it could fit your preferences. For more information, please contact our call center. Kind regards, Yamileth P. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Xel-Ha provided an outstanding water park experience. The ticket I purchased offered delicious food, drinks, and numerous activities, ensuring a full day of enjoyment. The staff were exceptionally friendly, and the park was impeccably maintained. Highly recommended!
Dear Pat, Thank you for sharing such wonderful feedback! We are delighted to hear that your visit to Xel-Há was filled with delicious dining options, refreshing drinks, and a wide variety of activities that made for a memorable day. Knowing that our team's hospitality and the pristine condition of the park enhanced your experience is truly rewarding. We greatly appreciate your recommendation and look forward to welcoming you again to enjoy the breathtaking natural scenery, all-inclusive experiences, and unique adventures that make Xel-Há an extraordinary destination. Also, invite you to keep exploring other Grupo Xcaret parks and tours, such as Xailing Catamarán, Xenotes, or Xoximilco. There is a park for every taste, and it could fit your preferences. For more information, please contact our call center. Kind regards, Yamileth P. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682
Brilliant water park with so much to see and do. Everything is very well organised with conveniently spaced locker/shower stations and plenty of towels available (although the towels could have been bigger). Food and drink options are all great and the staff all welcoming and friendly. The grounds themselves are gorgeous and really pleasant to just walk around and enjoy. Worth the ticket price. Do ensure you have a waterproof phone case (to take lots of pictures) and some water shoes though.
