Avventura e snorkeling con lo squalo balena da Playa del Carmen
Descrizione
Ci impegniamo a preservare questa magnifica specie in questa regione e prestiamo particolare attenzione al rispetto delle linee guida per un'attività sostenibile che dia ai nostri visitatori sicurezza e impariamo a prenderci cura dello squalo balena, poiché è una specie vulnerabile. A causa di questa condizione, CONANP e SEMARNAT hanno regolamentato questa attività e lavoriamo fianco a fianco impegnati nella conservazione di questa specie.
Opzioni del tour
Punti salienti
Cosa è incluso
Luoghi e orari di ritiro
Una volta effettuata la prenotazione, riceverete un messaggio di conferma via WhatsApp o SMS con l'orario di ritiro, un giorno prima dell'attività. Si prega di essere pronti 5 minuti prima dell'orario di ritiro.
Valutazioni dei viaggiatori
Informazioni importanti
- I neonati devono sedere in grembo a un adulto
- Sconsigliato ai viaggiatori con problemi cardiovascolari
- Sconsigliato in gravidanza
- I viaggiatori devono avere una buona forma fisica
- Evitare l'uso del proiettore solare. Non è consentito anche se biodegradabile, per questo si consiglia di indossare una maglia a maniche lunghe per proteggersi dal sole. Le barche hanno tetti per ridurre al minimo il contatto diretto con il sole.
- Uso del giubbotto di salvataggio (obbligatorio)
Recensioni(1)
We had a mixed experience with this tour. We had some difficulty with communication with the tour operator, but our hotel front desk was able to help us confirm pick up information last minute. There was a bit of a delay with the pick up, as well. The van was very comfortable and air conditioned which was great. I thought the breakfast at the port was a nice touch too. We were able to do several sessions of swimming with the whale sharks which was an incredible experience, and we did see a few flying fish on the way out. The attitude of one of the tour operators was a little rude and careless at some times, however. Cindy tossed around a few personal items that were in her way on the boat, not really caring for our personal property or asking someone to move it. The main problem probably came up once we got to a beach club area. We were told to get off the boat so they would prepare lunch, but the beach club water smelled so strongly of gasoline from all the boats that it wasn't a very pleasant swimming experience. And when we came back to the boat because I was starting to feel sunburned since we were also told to limit sunscreen use during the whale shark swimming and then were never given another opportunity to apply any afterwards, Cindy was visibly annoyed that we came back before being summoned. I tried asking a question about timing since we had a later engagement and her attitude was very dismissive and abrupt, like she was very surprised I might need to know basic information about the trip. During lunch, the crew were also drinking beer which was not offered to any of the customers. Admittedly there was limited information in the description of this tour, but from what was there, it was not clear that this supposedly half day tour would wind up being almost a full day tour getting us back to the hotel well after 5pm. I think the attitude of the staff could be altered to be a bit more respectful, less dismissive, and to be more specific about the itinerary of the tour and expected pick up and dropoff times. They did a wonderful job with the actual ecological part of the tour but could use some polish for the rest of the experience.
Dear Stephanie, thank you very much for your Review.. it helps us Know how we Did and how we Can improve in the future. We are addressing your comments with our operations tour as we had a Hard time contacting them in the morning to confirm that you had need picked up.. also we are concerned about your comments on the attitude of the crew on the boat and the spot where you were taken to swim… Regarding the return, i received your message stating that you would find hour own ride since you had another tour in the area of the port.. We hope you give us the opportunity to attend you again in the near future.. Best regards!
