Arrivi in SUV di lusso dall'aeroporto di Cancun, solo andata
Descrizione
La tua vacanza inizierà qui! Benvenuto a bordo del nostro SUV STP Caribe con servizio Bar a bordo con Birre e Acqua Purificata incluse. Ampio spazio in una cabina completamente igienizzata.
Opzioni del tour
Punti salienti
Cosa è incluso
Luoghi e orari di ritiro
INFORMAZIONI DI CONTATTO UNA VOLTA ARRIVATI ALL'AEROPORTO DI CANCUN Una volta arrivati all'aeroporto internazionale di Cancun, seguite queste indicazioni per trovare l'autista che vi porterà a destinazione: “Ti consigliamo di scaricare l'applicazione WhatsApp durante il tuo soggiorno nei Caraibi messicani per facilitare la comunicazione e migliorare la tua esperienza.” All'arrivo, si prega di mostrare il voucher di conferma sul telefono al rappresentante della compagnia e all'autista. • Una volta atterrati all'aeroporto di Cancun, riceverete un SMS o un messaggio di testo Whatsapp dal rappresentante aeroportuale della compagnia e dovrete prima passare i controlli di immigrazione e dogana. Monitoreremo il tuo volo e il terminal di arrivo fino alla tua partenza... Dopo aver superato l'immigrazione, ritirato i bagagli e superato la dogana, lungo il corridoio troverete venditori di multiproprietà e di trasporti. Cercheranno di offrirti tour gratuiti e assistenza per i tuoi trasferimenti. PER FAVORE IGNORATELI (non parlate con loro e continuate a camminare). Dopo essere usciti dalla porta scorrevole principale, troverete il nostro team; vi aspetteremo nella zona in cui si trovano tutte le altre compagnie di trasporto. • Il rappresentante dell'azienda ti accoglierà con un tablet su cui è scritto il tuo nome e indosserà una maglietta verde a maniche lunghe. Andare direttamente alle porte di uscita. Se un rappresentante di altre agenzie o hotel cerca di fermarti (CI SONO MOLTI TRUFFATORI), ti preghiamo di non fermarti e di aiutarci rivolgendoti direttamente al nostro rappresentante (saremo lì ad aspettarti, quindi non credere a chi dice che il nostro team se n'è andato o che ti rimborserà). I nostri rappresentanti aeroportuali indossano un'uniforme con una camicia verde mela e pantaloni neri. Tutti i nostri rappresentanti e autisti sono inoltre in possesso di un documento d'identità aeroportuale autorizzato. Se impieghi più di un'ora per lasciare il terminal dopo l'atterraggio a causa della compagnia aerea, dello smarrimento dei bagagli o di altri motivi e se non vedi il nostro autista quando esci dall'aeroporto, ti preghiamo di contattarci. Ci impegniamo a fornire un servizio di trasporto agevole, puntuale e confortevole. Si prega di notare le seguenti politiche: Non verranno applicati costi aggiuntivi se i membri del tuo gruppo arriveranno con voli diversi, a condizione che ne siamo informati in anticipo. Se non veniamo informati in anticipo e si verificano modifiche dell'ultimo minuto, tempi di attesa prolungati o spostamenti aggiuntivi all'interno dell'aeroporto, verrà applicato un costo aggiuntivo dovuto alla logistica aggiuntiva coinvolta. Se avete bisogno di un seggiolone per bambini, vi preghiamo di richiederlo in anticipo al momento della prenotazione (solo 2 seggioloni per prenotazione). Purtroppo non disponiamo di seggiolini per bambini disponibili con breve preavviso o all'ultimo minuto. Questo biglietto è valido per un viaggio di sola andata. Se desideri un viaggio di andata e ritorno, devi prenotare un altro biglietto. Vai sul tuo portale Viator (TripAdvisor) e cerca "prodotti in partenza dagli hotel per l'aeroporto di Cancún".
Valutazioni dei viaggiatori
Informazioni importanti
- I neonati e i bambini piccoli possono essere portati in carrozzina o passeggino
- Animali di servizio ammessi
- Sono disponibili seggiolini specifici per neonati
- Adatto a tutti i livelli di forma fisica
Recensioni(2,418)
Darwin was beyond exceptional. He was kind, professional, and made the long drive enjoyable.
Dear costumer, We are delighted to know you enjoyed your time on board! We hope to see you again soon, it’s a pleasure to serve you.
Execellent Excellent service! Kind, knowledgeable, customer service and communication impeccable!
Dear costumer, We are delighted to know you enjoyed your time on board! We hope to see you again soon, it’s a pleasure to serve you.
Very professional service. The vehicle was very comfortable and spacious for my family along with all of our luggage.
Dear costumer, We are delighted to know you enjoyed your time on board! We hope to see you again soon, it’s a pleasure to serve you.
Easy to do. User friendly. Very friendly service.
Dear costumer, We are more than delighted to know you enjoyed your time with us, it’s a pleasure to serve you.
Loved everything about this experience from pick up to drop off The pick up: First they greet you at the airport roll your bags to your car offer cool, hand towels as your walking into the vehicle they have also to refreshments. The ride was very smooth, and you can hook up to the ox if necessary. The drop off: They arrived to the resort 20 minutes early with the same experience of the cool towel and refreshments. I would absolutely book this again.
Dear Tyrell, From the greeting at the airport all the way to arriving twenty minutes early at the resort, every single detail was covered and you noticed every one of them. That means a great deal to us. Cool towels at pickup, refreshments both ways, a smooth ride with connectivity on board and a chauffeur who showed up early because punctuality is a standard, not a bonus. That end to end experience is exactly what a luxury SUV transfer from Cancún International Airport (CUN) should feel like at Black Luxury Service by STP Caribe, and we are glad it delivered on every level. Guests like you who appreciate the details are exactly who we design this experience for. We cannot wait to welcome you back to the Riviera Maya and the Mexican Caribbean. Yours in luxury, STP Caribe
What started as a great experience ended with my phone being held hostage for two days. The driver was friendly, on time, and the SUV was clean. Everything seemed great. The problem started when we arrived at the marina for our ferry to Isla Mujeres. About five minutes after being dropped off, I realized I had left my phone in the vehicle. The marina staff actually held the boat for nearly 20 minutes while we desperately tried to reach the driver, hoping he could turn around before the ferry departed. We called the driver multiple times and contacted the company, but received no response. Eventually, the ferry had to leave without the driver returning. After our resort contacted the company on our behalf, we were told they had my phone and could return it for a $60 fee. While frustrating, I agreed because my phone contained everything I needed for both my trip and my business. Then the story changed. We were later told it would actually cost $150, and they would not return the phone to the marina to get to me. Instead, we were told the only way to get my phone back was to use their transportation service for our return trip—something we had never planned on doing. As a result, I was without my phone for two full days and felt like I had no choice but to pay for transportation that I didn't want just to retrieve my own property. I completely understand charging a reasonable fee to return a forgotten item. What I don't understand is changing the agreed-upon amount and refusing to return the item unless additional services are purchased. The transportation itself was great. The way the lost phone situation was handled was not. As a travel agent myself, I will definitely not be recommending that my clients use this company. If you book with them PLEASE triple-check that you have all of your belongings before getting out of the vehicle. If something gets left behind, expect to be at their mercy to get it back.
You wrote in every platform the same review, I Already answered you and you keep on writing. It is on you to believe this not true story . We are committed to service and to legit relationship with our customers who honor to choose our company. We feel sorry for your dissatisfaction and frustration with a situation on a cell phone our company is not responsible. We feel satisfied because we delivered to you an object really valuable and I will keep this feeling for being an honorable company. Wish you good luck and a prosperous life. Lorena
Top rated service and very clean.
Thank you, and welcome from Saint Louis! Top rated and very clean: short, honest and exactly what every family deserves on arrival at Cancún Airport. We hope the rest of your vacation was just as smooth and look forward to welcoming you all back to the Riviera Maya! Yours in luxury, STP Caribe
WiFi, beer, perfectly clean and brand new Suburban to get from Cancun airport to playa del Carmen. They went the EXTRA mile by helping us retrieve a lost phone from immigration. They communicated before via WhatsApp which is great. We were able to get kids seats for 2 and 3 year old. Cool clothes and hand sanitizer at the SUV. Darwin was very nice.
Helping retrieve a lost phone from immigration is not part of any standard transfer service, and yet that is exactly the kind of moment that reveals what a team is truly made of. Darwin and the greeter went above and beyond in every sense of the word. WiFi, cold beer, cool towels, hand sanitizer, car seats for a 2 and 3 year old, a brand new Suburban and clear WhatsApp communication before you even landed: the private SUV transfer from Cancún Airport to Playa del Carmen had every detail covered for the whole family. Traveling with young children deserves exactly this level of preparation and care, and we are so glad the experience reflected that. Thank you for trusting STP Caribe with your family, and we hope to welcome you all back from Tucson very soon! Yours in luxury, STP Caribe
Joaquin was the best driver we’ve ever had. He gave detailed history about all of the spots between Cancun and Tulum and took care of us better than we could have imagined! Ask him about his conch playing :) 20 out of 10! Highly recommended! Will be requesting from now on!
20 out of 10 and a conch performance along the way: Joaquin truly is one of a kind! The drive between Cancún and Tulum is one of the most scenic stretches of the Caribbean coast, and having a driver who brings it to life with genuine local history and a little music makes the whole experience something you simply cannot find anywhere else. Better than you could have imagined is the bar we want every guest to clear, and Joaquin cleared it with room to spare. We will make sure he is ready and waiting every time you come back! Yours in luxury, STP Caribe
Perfect service. Communication from prior to our pick up excellent. Samuel met us at the spot he communicated To us where we met with Juan Daniel our driver Greeting us with a fresh clean towel and refreshments then taking us to our hotel. Too service. Thank you so much. .
