Visite des jardins et des tulipes de Keukenhof au départ d'Amsterdam

The pick went off on time and took to Kuekenhof and flower gardens as expected. The trip went on time.

Both the Tulip experience and the Gardens were absolutely beautiful. There was enough time to explore both.

That the meeting place was changed after I made the reservation. Forunately I saw the bus, asked the driver and he said to wait with him that he didn't know where the meeting place was either. Hmmm.

They provide the location for the meeting point, what they neglect to tell you is you have to walk nearly a mile to the bus because the bus doesn't pick you up from the meeting point, which is their ticket office. The walk took longer than usual because we had some older/ disabled people in our group. Our first stop at the tulip field was cut short by 20 minutes. While we were supposed to have an hour, we only had 40 minutes. The bus then left a group of people behind, including my wife, who were not on the bus in time. The group literally watched the bus drive away because they were standing right next to it, and the driver would not stop. I attempted to get the driver to stop and he either did not speak English, or chose to ignore me. The "guide" was on the second bus in the group. When we get to the next stop I tell the guide and he simply shrugs and says "well they weren't on the bus." He then asks how many people. When I tell him 3 he says, "Oh I thought it was more like 7", and walks off. My wife was able to get to the next stop because she took a bolt with 2 other people from the tour who were left behind. Very unprofessional and rude. I will never book with this company again.

Meeting point was easy to find and there were staffs from the tour company who will accompany you to the bus pick up point. We had a free drink at the Tulip farm and had some time on our own at both the tulip farm and Keukenhof gardens.

This tour is good if you are a tourist looking for an easy way to see both tulip fields and the full range of tulips. However, the Tulip Experience part was way shorter (45 min.) compared to the almost 3 hours we had at Keukenhof. I didn’t get to see as much as I would have liked at the fields, but it was still a good way to see the tulips in-season. Don’t expect a tour guide though, it’s self guided.

Best part of the trip. A must do!!! The prettiest thing I’ve ever seen.

It wasn't quite the tour I was expecting, that said it was a lovely day. They give you the right amount of time at the two stops. If you're wanting a tour where someone talks you through the tulips history and local area this isn't the tour for you. You have an opportunity to read about it at the tulip farm but that's it. Yes the park is extremely busy but you can still have a nice time in the park, it's worth the visit. Just turn left when you enter the park for a quieter path. This takes you away from the famous windmill where the crowds are.

Strange experience having to check- in at one location and then having to walk to another to find the bus. Any how good driver/tour guide. Enjoyable day.

The bus ride and of course Keukenhof were very good. However, the bus access is actually a 1/2 mile walk from the 'meeting point' to the actual bus. The bus returns to this point also, 1/2 mile from the 'meeting point.' It would have been very nice to have known that in advance. Also, I messaged Viator several days before I went on this activity to ask if the 'return time to Amsterdam' was flexible (the excursion said the return to Amsterdam would be at 3:30 PM). Viator assured me there was flexibility, and that there was a bus returning from Keukenhof to Amsterday every 30 minutes and we could take any of those we wanted. In actuality when checking in at the meeting point for our activity, we were told that there is NO flexibility and that we MUST return with the same bus we took to Keukenhof. Our only option to return earlier or later would be to arrange our own transportation back to the city. Complete opposite of what Viator told me. Because there was traffic getting to Keukenhof, our bus driver announced (as we neared Keukenhof) that the return time would be 4:30 instead of 3:30. So we didn't arrive in Amsterday until 5:30 PM. I contacted Viator upon my return home and asked that they correct their information on this activity to show that there is NO FLEXIBILITY to return from Keukenhof to Amsterdam, and that the actual bus boarding (and disembarking point) is a 1/2 mile walk from the 'meeting point.' The tour representative led the entire busload of passengers on foot for 1/2 mile to the bus' actual location. This should be spelled out in the activity description! The first Viator representative I chatted with after the activity kept simply pasting language from the activity description (not addressing my issues) and hung up on me. The second Viator representative tried to get me a supervisor to chat, and finally said a supervisor would have to call me back. Of course no call ever came. So heads-up to those interested in this activity! Viator is not helpful.