Transport partagé de l'aéroport de Cancún à Puerto Morelos
Description
À votre arrivée à l'aéroport international de Cancún, ne vous embêtez pas avec les voitures de location et les cartes. Optez pour la solution la plus simple en réservant ce service de transfert rapide depuis l'aéroport ! Profitez d'un transfert pratique depuis l'aéroport jusqu'à votre hôtel à Cancún, Puerto Morelos, Playa del Carmen, Puerto Aventuras ou Tulum.
Options de l'excursion
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Convient à toutes les conditions physiques
- Les transferts sont assurés 24 heures sur 24 ; veuillez confirmer votre heure de prise en charge auprès de l'opérateur local avant votre départ. Les coordonnées figurent sur votre bon de confirmation
- Ce produit doit être réservé au moins 48 heures avant votre départ.
- Le transport est inclus uniquement pour les hôtels situés au cœur de la zone hôtelière de Puerto Morelos.
- Il est très important que vous fournissiez toutes les informations relatives à votre hôtel ou à votre croisière, ainsi que les horaires de votre vol d'arrivée, au moment de la réservation. Sans ces informations, nous ne pourrons pas confirmer votre réservation. Si tel est le cas, veuillez nous contacter immédiatement afin de reconfirmer votre réservation.
- Certaines photos sont fournies à titre indicatif et peuvent ne pas correspondre au véhicule disponible sur place
Avis(31)
We found the agency outside right away. They were the ones just chilling off to the side away from all the aggressive taxi people. We only waited about 10 minutes to see if others showed up but since they didn't we got the van to ourselves. Everyone was very nice and it went smoothly
When we booked we provided all the necessary information including flights, hotel destination, etc. When we arrived and went to check in at the Nexus Transfers desk they had no record of our reservation. This resulted in almost two hours of the Nexus staff searching and trying to reach Viator until finally the Nexus Supervisor felt sorry for us and arranged a driver to take us to our hotel. We were so late arriving that everything was closed and it was very inconvenient. According to the driver this is a common experience when booking through Viator. Live and learn. Never again.
Upon checking in with Nexus, we were told there would be a 30 minute wait until the rest of our group had arrived. Shortly thereafter, they learned that the flight for the remaining passengers was delayed so they took us immediately to our resort. We appreciated their willingness to take us individually vs waiting for the others.
Easy, friendly, great value - although we choose the shared option, we just waited 20min, no one else came so it was just the two of us. It was perfect.
Very professional. Easy process. Since it is a shared ride service, we had to wait 25-30 minutes for other riders. Once we left, very easy ride, with complimentary water and beer. Great customer service.
Very easy to find and speak English, no long wait and ready to help. I would recommend to anyone going
Clean well maintained shuttle bus Polite driver. Ease of access. Door to door service Well marked personnel and buses.. easy to find!
My friend and I used a shared ride to get from Cancun airport to Puerto Morelos. The whole process was easy: reservation, confirmation, finding Nexus rep at the airport, and the transportation. We shared the van with another family, who was dropped off first, and then we were taken to our hotel. I would certainly use them again.
Thank you for your feedback! We're glad to hear that your shared ride from Cancun airport to Puerto Morelos went smoothly. It's great that the process was easy and efficient for you. We look forward to serving you again on your next trip! Alejandro Vazquez – Senior Director of Customer Success. NexusTours.
Transportation to/from the airport was okay. Drivers seemed friendly enough. Side note; Nexus Tours also employs another contract company called Del Valle that we didn't realize. My iPhone must've dropped in between the seats when I got out of the van. I wasn't paying attention because my urgency was to hit the bathroom! When I returned, the van was gone and that's when I realized my phone was left in the van. Just call the driver and he'll turnaround and give it back, right? NOPE! According to Nexus you have to fill out a report and they are prohibited from contacting the driver directly. Even with GPS plots from "Find my Phone", van #, license plate, driver's name their answer was always "No podemos localizarlo" (we can't locate it). I never met a more lazy, dismissive, and possibly dishonest group of people in my travels! The last GPS plot locates my phone at the Del Valle Compound and they still refuse to call or investigate my situation further. Just Uber/Taxi to the compound yourself, you say? NO driver will wait for you because they said it was too dangerous! I've been without my phone since 3/18/2025....out of the country!
Dear rayfT4777MQ Thank you for taking the time to provide us with your feedback. We are truly sorry to hear about your recent experience and regret any inconvenience you faced. At NexusTours, we strive to offer the best service possible, and your comments are essential for us to improve. To address your concerns promptly, please email me at avazquez@nexustours.com with your booking number and more details about your experience. I will investigate the matter personally and ensure you receive a detailed response. We hope to have the opportunity to restore your confidence in us and welcome you back for a better experience in the future. Alejandro Vazquez – Senior Director of Customer Success. NexusTours.
In all fairness, I have Nexus a low star rating for my transfer from the CUN airport to the hotel because of a very long wait time. On the way back, my shuttle arrived at the hotel just about 10 minutes after the arranged time, which is really not a delay when one thinks about the heavy traffic. I'll give them another try in a month or two. The pricing is fair and reasonable.
