Transferts privés Costa Mujeres : De/vers l'aéroport de Cancun
Description
Ce Transport est fourni pour un maximum de 8 passagers Véhicule privé - VW Transporter Berline ou similaire. Notre personnel bilingue sera disponible à l'aéroport pour vous accueillir à votre arrivée. Le véhicule est uniquement dédié à l'usage de votre groupe et n'est pas partagé. Les taxes et les frais d'aéroport sont inclus. Assurance voyage incluse.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
"Bonjour, nous sommes Beto Go Travel, votre hôte à Cancún & Riviera Maya. Notre personnel vous attendra avec un panneau avec votre nom dessus. Points de rencontre: Terminal 3 au bar Margarita, Terminal 4 au bar Welcome et Terminal 2 International au bar Welcome. Soyez prudent à l'aéroport et ne partagez pas votre téléphone ou utilisez celui de quelqu'un d'autre pour nous contacter. Les fraudeurs peuvent usurper notre identité ou celle de Viator, en prétendant que nous n'existons pas ou que nous ne sommes pas enregistrés, afin de vous enlever ou de vous vendre un autre service. »
Avis des voyageurs
Informations importantes
- Sièges enfants avec besoins spéciaux disponibles
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Convient à toutes les conditions physiques
Avis(26)
Nice comfortable ride. Friendly drivers, clean vehicles. Overall great experience from airport to resort and from resort to airport. Will definitely use again.
The drive was perfect. Everything was great no complaints definitely booking again. Our driver was very nice.
Driver is very friendly but a bit delay when pickup. waited for 20 mins but text to the company and respond right away.
Smooth and easy. Would travel with again. Made everything simple and we were able to find their location right after the flight.
Prompt pick up great communication leading up to pick up and the ride was comfortable. I would use this service again.
I forgot to book transportation to the hotel for our trip and booked as we were boarding the plane in Chicago The owner/driver was there waiting for us as soon as we walked out. I messaged from the plane about an hour prior to landing and he messaged back with details on how to meet. Perfection!
I had very pleasant experience while driving to the airport. Car was very clean and the driver very accommodating and nice to talk to.
Communication was very poor. Despite frequent updates and multiple messages about our plane being delayed no one responded. Well, there was a response but not until 2 hours after we were supposed to be picked up forcing us to find a different transportation to our resort. If you’ve never been to Cancun, the taxi drivers at the airport are intimidating because it always feels like a scam and they upcharge. I chose this company for its great reviews and too bad it turned out to be the exact opposite.
Unfortunately, the signal at the Cancun airport is terrible, and messages don't arrive on time or are delayed. Even if a flight is delayed, we try to contact you, but we haven't been able to reach you. I imagine you took a taxi or something like that because we were there. Often, taxi drivers take you somewhere else instead of where we are. As you can see, we have good reviews, but unfortunately, the signal at the airport isn't very good.
The communication of my tour operator on my return trip left little to be desired. They didn’t let me know that the driver arrived to my hotel and threatened to cancel my ride as a no show making the end of my trip really stressful. If a tour is going to be operating remotely, you’d expect that over communication would be a given. I actually had to reach out to the operator to see if they were going to pick me up. I will not be using this tour operator again and do not recommend it.
All companies and agencies work the same way - if they give you a departure time, you need to be on time. Otherwise, it affects not just you, but other clients and schedules too. They usually give a minimum 20-minute wait, and without that, you'd be considered a no-show. I think that's standard practice across the board .
The driver/contact never showed up. We wait for them more than one hour. Even do I sent messages without any response. In addition one of their colleagues called them without any answer.
We didn't receive any calls from you. The person who got your phone number impersonated us because we never received that call. And they do that to sell you an additional service.
