Transfert privé de l'aéroport de Cancun à la zone hôtelière

Good process though the car wasn't as nice as the one we took from airport.

Transportation was always on time and everything went smoothly. The company communicated with me a couple times ahead of the travel date to so I felt confident everything was still set up correctly.

All very well fulfilled everything. We were picked up on the agreed schedule. Very friendly and attentive. They wrote to me at all times.

The service I requested was a round trip transfer from the airport of Cancun to Playa del Carmen, an excellent punctual service and adapted to my needs I highly recommend

It wasn’t great. Arrived in Cancun. Couldn’t find driver. Then they tried to charge me 35 usd extra after I paid round trip. Got that taken care of because I travel to Cancun often. Then on departure was not notified had to call them. Then on way to airport we were almost in a major accident. Went off the road, almost hit a concrete bridge and a pedestrian. Driver was a great defensive driver. Never apologized or asked if we were okay. Will not use them again. I’m just glad we are okay and so is our driver. I know accidents can happen but was so scary and trying to scam me for more money is unacceptable

Upon arriving to the airport, we had to wait 30 mins to be picked up by our driver despite them having our flight information ahead of time. Driver was friendly with limited english so there was no conversation on the ride to the hotel. Company is a 3rd party vendor and not actually viator and I was never provided the company name to even know who to look out for outside. Would not book again.

EXCELLENT SERVICE, we only did the Cancun airport transfer to Playacar round trip and it went very well, good treatment, cordiality and punctuality. Thank you so much.

They pick you up from the airport late. Had to call twice and o find the driver. Yet he was texting me he was there. Also, our pick up from our resort was the worse. We agreed upon a time, but lack communication to let his know you were going to be late. I had to call 3/4 times and each time “we are 2-5 minutes away” yet you were 20 minutes late picking us up. Remind you, we had transportation reserved for 4 people on a shuttle! Yet, you pick us up in a red car. I don’t plan on using them again unfortunately. I will be fighting for a portion of our payment back since we payed for a service we did not receive exactly.

Amazing customer service! Extremely commutative, punctual, and reliable. I would Defintely use the service again.

Even though we left while it was still dark out, we could tell the van was clean. Driver was nice and friendly.