Safari en VTT et aventure à cheval à Mahogany Bay
Description
Cette combinaison associe la beauté sereine de l'équitation dans l'océan des Caraïbes avec le frisson accidenté de la conquête des sentiers de VTT de la jungle. À Tortuga Point, vous découvrirez l'un des rares endroits où vous pourrez monter à cheval directement dans un site naturel de reproduction de tortues marines. Passez ensuite à la vitesse supérieure et naviguez sur des terrains sauvages à travers des sentiers cachés dans la jungle, des lits de ruisseaux rocheux et des côtes de fer regorgeant d'animaux sauvages. Deux aventures complètement différentes, une journée inoubliable. Situés à quelques pas des deux terminaux de croisière, nous appartenons à des propriétaires locaux avec plus de 15 ans d'expérience. Assurez-vous votre place aujourd'hui!
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
De Mahogany Bay (Carnival, Princess, Cunard) : Nous sommes idéalement situés à seulement 6 minutes à pied de votre navire. Pas besoin de transport ! Marchez sur la place en direction de la zone de transport et cherchez le bâtiment orange vif avec le panneau "Extreme Zipline Adventure" sur le toit. Veuillez ne pas sortir de la porte principale de la zone portuaire. Nous vous enverrons une carte facile à suivre avant votre arrivée. Depuis le port de Roatan (Caraïbes Norvégiennes/Royales, MSC, vierges, TUII) : Rendez-vous dans la rue principale, juste devant la porte du port #1. Nos guides en chemise noire vous attendront avec des pancartes "Xplore Roatan". Nous vous enverrons une carte facile à suivre avant votre arrivée. Vous arrivez d'un autre endroit ou vous ne savez pas quel port? Pas de problème ! Faites-nous part de votre heure et de votre lieu de prise en charge préférés lorsque vous réservez. Si vous arrivez avec votre propre moyen de transport, partagez votre heure d'arrivée estimée. Pour les clients qui demandent un service de ramassage, nous offrons le transport entre 8 h et 13 h. Nous vous enverrons une carte facile à suivre avant votre arrivée.
Avis des voyageurs
Informations importantes
- Transports en commun disponibles à proximité
- Déconseillé aux voyageurs avec des problèmes à la colonne vertébrale
- Déconseillé aux femmes enceintes
- Déconseillé aux voyageurs avec des problèmes cardiovasculaires
- Condition physique moyenne requise
- Déconseillé aux personnes intoxiquées par l'alcool, les drogues ou toute substance pouvant ralentir votre temps de réaction.
Avis(39)
After leaving the ship they reached out to us to make sure they did not leave without us. Once we arrived at the location they gave us clear answers to everything we asked. We chose the horseback riding and atv ride. The scenery was beautiful on the horseback ride, they brought us through the water and it was amazing. When we got back we decided to not do the atv ride due to the dust so we have no review on that, overall it was a great experience and it was everything they advertised.
Our family was looking forward to this excursion more than anything else on our trip, but it turned out to be a disappointing and, more importantly, unsafe experience. I would not recommend this tour to anyone, especially families with minors. Pre-Tour Communication The issues began before we even arrived. There was zero proactive communication regarding pickup times. I had to send three separate messages to get the details. Even then, I received conflicting times simultaneously from two different people via WhatsApp and the Viator portal. ATV Experience: Negligence & Mechanical Failures Safety was non-existent during the ATV portion of the tour: Waivers: Upon arrival, the staff allowed my minor children (14 and 17) to sign their own legal consent forms. Language Barrier: Despite booking an English-speaking tour, our guide spoke very little English and could not provide adequate safety instructions. Lack of Training: My daughters have never ridden ATVs. When I asked for instructions, the guide tried to start the tour immediately. After I insisted, he only pointed out the brake and accelerator. Accident: Within the first minute, my 14-year-old drove into a ravine and the ATV flipped. She suffered cuts and scrapes. The staff never asked if she was okay and never offered first aid. Equipment Quality: The vehicles were in terrible condition. My ATV stalled seven times during the 45-minute ride, and my daughter’s stalled three times. Horseback Riding: Safety Risks While the horseback riding guide spoke English and gave better instructions, the safety issues continued: Unsuitable Horses: Shortly after starting, the guide admitted he told the staff not to give me my specific horse because it was known to kick when others got close. Dangerous Incident: Despite my best efforts to keep distance, another horse approached and mine began kicking and bucking. I had to insist on a horse swap immediately. Even after the guide took over that horse, the animal remained agitated and difficult to handle. Final Verdict This was not a professional or safe operation. Between the mechanical failures of the ATVs and being placed on a horse known to be reactive, I felt our safety was disregarded at every turn. Please look elsewhere if you want a secure and enjoyable experience for your family.
Thank you for taking the time to share your experience. We take every safety concern seriously, and reading your review was genuinely difficult for our team. We want to address a few points for the benefit of other travelers reading this. Regarding communication, our standard process is to send pickup details through Viator and confirm via WhatsApp the day before. We're reviewing this booking to understand where the times got crossed, and we appreciate you flagging it. For the ATV portion, our safety protocol requires a parent or legal guardian to sign waivers for any minor. Our guides give a full pre-ride briefing in the language the booking was made in. After reviewing internal records and speaking with the guide team, our account of that morning differs from what's described here. That said, we hear you, and we are using this feedback to retrain the team on how briefings are delivered so no guest ever feels rushed or unsure before getting on a vehicle. We are sincerely sorry your daughter took a fall. Minor spills can happen on trail rides, but every guest deserves to be checked on immediately, and we're reinforcing that with our staff. For the horseback portion, horse pairing is done by our lead wrangler based on rider experience. We're looking into the specific exchange you described with our guide because the suggestion that a horse known to kick was assigned to a guest is not consistent with how we operate. We genuinely wish your family's day with us had gone differently. Future guests, please know that thousands of families ride with us each year safely, and we welcome any questions before booking.
This was the best cruise excursion we booked for our spring break trip. We got off the boat early and got to the stand around 8:10 local time. We were able to have a private ATV experience with a very attentive guide and lots of photo opportunities. We even stopped at an overlook to take more photos and ask questions about the island. The horseback riding experience was wonderful. The guides were very experienced with helping each guest feel comfortable in their horse. They also stopped to take photos of us on our horses!! We never got hounded to purchase anything so that was very nice. Very safe and well organized!!
Our tour guide on the ATV was amazing weather was beautiful kids loved it. The horseback riding was fun
We had such a GREAT time on this excursion! Everyone from our driver picking us up to our guides were so great, friendly, and professional!! We would definitely use them again!
Booked this trip instead of the official cruise line excursions, and wound up with a private adventure for just the two of us which was an amazing bonus. Expected a little more information on Roatan and/or the rainforest or some of the plant/animal life we were seeing (the guides mostly talked among themselves throughout), but the views and experience of riding a horse through the water more than made up for it. Both ATVs and horses were incredible. Highly recommended!
My Family had an awesome time with ATV and Horseback riding. Henry was great guide for us on the ATV’s. We enjoyed the twist and turns. Great views by the water. Horseback was amazing as well. Riding thru the water a can’t miss. Definitely a Must do when you come to Mahogany Bay.
Horseback Riding and ATV was out best excursion this trip. It was pouring rain the whole morning but the team still made every experience incredible. Omar was out ATV guide and deserves special mention for his clear love of the island and sharing with us more about the people, culture and history of Roatan interspersed amongst thrilling (and extremely muddy) ATVing. We LOVED it all!
Not a great experience. Horses were malnourished and skinny. Horses also seemed to have a lot of indigestion problems, other than just a normal bowel movement. Over worked and under fed. As far as the ATVs, one stalled out 4 times, causing us to have to stop and start. At one point we didn’t know if it would even start again. One also had the whole chain come off, which was quickly fixed but should have never happened. Everyone was nice but wouldn’t waste money here.
Thank you for your feedback. We're sorry your experience fell short of expectations. Regarding the horses, Xplore Roatan runs a horse rescue program rehabilitating neglected horses from across the island. On busy days, rescue horses in recovery are kept in the same area as our working horses, which can create a misleading impression. Our trail horses have a naturally lean build from daily activity in a tropical climate, and a resident veterinarian provides regular health assessments and care. We're adding signage to help guests understand which horses are in our rescue program. We apologize for the ATV breakdowns and the delay returning to your port. Recent heavy rainfall created challenging trail conditions that affected equipment performance. We've addressed this with our mechanic team and increased maintenance checks. The transportation delay is unacceptable, and we're reviewing our procedures to prevent this from happening again. We take this feedback seriously and are committed to improving.
Horses looked underfeed. Left us sitting for an hour after our excursion before we could go back to our port. ATV's broke down 1-7 times for several of our members. No apologies for ATV's not working. No apologies for not having a driver. Very much a waste of money. Be advised.
Thank you for taking the time to share your feedback. We'd like to address your concerns about our horses. Xplore Roatan operates a horse rescue program where we rehabilitate neglected and abandoned horses from across the island. On busy days, all horses are kept together in the main pen, including those currently in recovery. This may have led to the impression that our working horses are malnourished when guests are actually seeing rescue horses receiving care. Our working trail horses are active throughout the day in a tropical climate, which naturally gives them a leaner build compared to show horses or stable horses in cooler climates. A resident veterinarian oversees the health and wellbeing of all our horses through regular assessments and ongoing care. We're currently installing signage at our facility to help guests understand our rescue program. Regarding the ATVs, recent heavy rainfall created muddy trail conditions that can cause mechanical issues like chain slippage. We've instructed our mechanic team to evaluate solutions and have increased pre-tour inspections to prevent these problems. We're sorry the experience didn't meet your expectations and appreciate you bringing these issues to our attention.
