Musées du Vatican et Chapelle Sixtine – Audio Guide | Visit Upgrade
Description
Visitez les musées du Vatican et la chapelle Sixtine avec une expérience flexible conçue pour rendre votre visite simple et sans stress. Votre expérience commence au Giulio Cesare 229, en face du cinéma, à seulement quelques minutes de l'entrée du Vatican . Nous vous accueillerons, vous assisterons avant l'entrée, et vous aiderons à mettre en place votre Guide audio afin que vous puissiez commencer votre visite en douceur. Choisissez votre expérience : Entrée hébergée avec PopGuide Audio Guide Explorez à votre rythme avec des commentaires audio Experts en Anglais, Espagnol, Français, Allemand, Italien, Néerlandais et Portugais. Découvrez la Galerie des Cartes, les Chambres Raphaël et le plafond de la Chapelle Sixtine de Michel-Ange. Visite guidée en petit groupe Surclassement à un Guide Vatican licencié dans un petit groupe de maximum 18 voyageurs. Votre Guide donne vie aux chefs-d'œuvre de Michel-Ange et aux galeries les plus importantes en marchant vers la chapelle Sixtine. Tous les visiteurs doivent passer un contrôle de sécurité obligatoire au Vatican, qui prend généralement de 15 à 30 minutes.
Options de l'excursion
Itinéraire
Votre expérience commence au Giulio Cesare 229, en face du cinéma, où notre équipe vous accueille et prépare tout pour votre visite. Cherchez le drapeau bleu pour nous trouver facilement. Ici, nous vérifions votre réservation, mettons en place le Guide audio PopGuide (Option 1), ou présentons votre Guide agréé (Option 2) avant de marcher ensemble vers l'entrée du Vatican.
Tous les visiteurs doivent passer un contrôle de sécurité obligatoire au Vatican, y compris les contrôles de sacs et les détecteurs de métaux. Ce processus est géré par les autorités vaticanes et les délais d'attente peuvent varier en fonction du nombre de visiteurs. Notre équipe reste disponible pour vous assister avant votre entrée dans les Musées du Vatican.
Une fois à l'intérieur, commencez votre visite à travers l'une des Collections d'art les plus célèbres au monde. Option 1 : explorez en toute autonomie avec l'audio Guide PopGuide et découvrez des points forts tels que la Galerie de cartes, les sculptures classiques, et les salles Raphaël. Option 2 : suivez votre Guide agréé dans les galeries les plus importantes des musées du Vatican tout en apprenant les histoires derrière les chefs-d'œuvre.
Terminez votre visite à l'intérieur de la magnifique chapelle Sixtine, qui abrite le plafond de Michel-Ange mondialement connu et l'emblématique Création d'Adam. C'est l'une des réalisations artistiques les plus extraordinaires de l'histoire. Le silence est requis et la photographie n'est pas autorisée à l'intérieur de la chapelle.
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Sièges enfants avec besoins spéciaux disponibles
- Déconseillé aux voyageurs avec des problèmes à la colonne vertébrale
- Déconseillé aux femmes enceintes
- Déconseillé aux voyageurs avec des problèmes cardiovasculaires
- Condition physique moyenne requise
- Code vestimentaire : Les épaules et les genoux doivent être couverts.
- Contrôles de sécurité : tous les visiteurs doivent passer un contrôle de sécurité.
- Temps d'attente : Bien que nous ayons un accès prioritaire, préparez-vous à une courte attente pour l'autorisation d'entrée finale. Votre guide commencera l'introduction de la visite pendant cette période.
- Photographie : La photographie au flash n'est pas autorisée.
- Effets personnels : les grands sacs, sacs à dos et parapluies doivent être enregistrés au vestiaire.
- Nous n'avons aucun contrôle sur les mises à jour ou les fermetures car nous devons suivre les règles et réglementations du Vatican.
- Cette expérience offre deux formats de visite selon l'option sélectionnée à la réservation :• Entrée hébergée avec audio Guide PopGuide pour une exploration indépendante • Visite guidée en petit groupe avec un Guide Vatican licencié
Avis(102)
Hard to find the point person at the meeting place to download the app, she was not holding up the sign, just holding it under her tablet while she reviewed something. Then we thought she was who was guiding us, and another girl who did not introduce herself or the name of the tour company and was in a regular t-shirt and jeans ended up taking us over to the entrance and gave us directions. It worked out but very unprofessional and obvious both girls had zero customer service training or care. Once inside, the app was difficult to read in the different museums even when making the map larger. We all gave up eventually, walked through - and thankful for the skip the line and opportunity to tour the museum and Sistine Chapel but the rest was pretty much trash for the price we paid. 2 stars for the skip the line.
Dear Beth, Thank you for taking the time to share your feedback. We are pleased to hear that you were able to enjoy the benefits of the skip-the-line entry and successfully visit the Vatican Museums and Sistine Chapel. We sincerely apologize for any confusion at the meeting point. Providing clear assistance and a smooth check-in experience is very important to us. Following your feedback, we have reviewed the situation internally with our team and taken steps to improve our guest communication and service standards. We also appreciate your comments regarding the audio guide application. The app is designed to allow guests to explore at their own pace, and we understand that some visitors may prefer a different style of experience. Your feedback is valuable and helps us continue improving our services. Thank you again for bringing your concerns to our attention, and we hope to have the opportunity to welcome you again in the future. Kind regards,
If I could give ZERO STARS I would. Tour guide was late. Didn’t answer multiple calls then when she finally answered all she said was, “no worries I’m on my way”. Directions provided said arrive at 8:15 which we did only to have our tour guide arrive at 9:00 after MULTIPLE calls to guide. Then when she did arrive she did not have our tickets and had to airdrop them to me (for all six of us). Then she just walked off with no instructions. We followed her through another group. ABSOLUTELY TERRIBLE!! Would NOT RECOMMEND! Viator would not stand behind tour…. Gave us a 15% refund. Stated they could only refund what tour would allow.
Dear Jennifer, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Following a review of the situation with our operations team, we confirmed that an unexpected operational issue caused a delay in meeting your group on the morning of your visit. We sincerely apologize for the inconvenience and frustration this caused. Once the issue was resolved, our team provided your tickets and ensured that your group was able to proceed with the experience and enter the Vatican successfully. We understand that the communication on the day did not reflect the high standards we aim to provide. For this reason, and as a gesture of goodwill, we processed a partial refund following our review of your case. We value all guest feedback and continuously work to improve our service and communication. Thank you for bringing your concerns to our attention. Kind regards,
Codino is a wonderful tour guide I’m so happy to have gone on this tour!! Coming all the way from nyc with my friend, we felt safe and very welcomed♥️
This was a horrible scam. I went to the museum. 5:30 five minutes ahead of schedule and couldn’t find the group. At 5:40 they sent me message that I was supposed to meet them somewhere else five minutes before. Apparently the instructions were on the bottom of a PDF. It did not say anything about this on the email itself. I ended up having to buy a ticket to the museum on top of €120 already spent.
Thank you for sharing your feedback. We are sorry to hear about your experience. We would like to clarify that the meeting point is provided in the activity description, on the voucher, and in our reminder emails sent before the visit, which also include the requirement to arrive 15 minutes before the scheduled time. Our team remains at the meeting point to welcome guests and assist them before entry. Unfortunately, due to the timed nature of Vatican tickets and entry regulations, we are unable to delay the group's entrance for late arrivals. We sincerely regret the misunderstanding and appreciate your comments, which help us improve our communication for future visitors
The Vatican Museum has so much to offer. It’s huge and you obviously can’t see everything on a tour but we had such a wonderful snippet of the museum that we felt really good about our tour. I can’t say enough about our tour guide, Sarah, she was amazing. She was so informative but didn’t overload us either. The Sistine Chapel is stunning. Take the time to just sit and look at each painting along the walls and what Michaelangelo is portraying. It enhances the experience. Great tour. Great guide.
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your visit to the Vatican Museums and Sistine Chapel. Your kind words about Sarah mean a lot to us, and we will be sure to share them with her. We are happy she helped make your experience both informative and enjoyable. Thank you for choosing us, and we hope to welcome you back to Rome again soon!
This was nice that a small group went and we could see a lot, but we could have seen so much more if our guide didn't spend 20 minutes outside talking about the second pope and then again telling stories, we really could have seen more if she talked less..
Thank you for your feedback. We are pleased to hear that you enjoyed the small-group experience and were able to see many highlights of the Vatican Museums. Our guides aim to provide historical and cultural context to help guests better understand what they are seeing. We appreciate your comments regarding the pace of the tour and will take them into consideration as we continue improving our guests' experience. Thank you for visiting with us.
This tour was terrible. The guide seemed to be stalling for time instead of providing interesting information about the Vatican museums. This was after our original tour was cancelled. If Viator cannot get appropriate Vatican tickets, they should not offer expensive tours
Thank you for your feedback. We are sorry that the experience did not meet your expectations. Due to operational circumstances affecting your original booking, we offered an alternative Vatican experience so that guests could still enjoy their visit rather than face a cancellation. Our guides aim to provide historical context and insights throughout the tour, though we understand that different guests have different preferences regarding the pace and level of explanation. We appreciate your comments and will use them to continue improving our services.
They sent me an email very late the day before, which I did not see until the next day, to confirm when I had already confirmed the time and day. When I did not respond, they told me they had to change the schedule. On top of that, I had booked a self-guided tour and they placed me in a group with an English-speaking guide when I do not speak English. It was very poor; the guide refused to speak to us in Italian or Spanish, only speaking to us in English. I had made a reservation in the morning to be able to see it calmly, and they moved it to five-thirty in the afternoon. We had to wait more than half an hour in line, leaving us just over an hour to see the entire Sistine Chapel and the Vatican Museums.
Thank you for sharing your feedback. We sincerely apologize for the confusion and frustration caused by the schedule change. Due to the exceptional crowd levels at the Vatican during those days, our team worked hard to avoid cancellations and offer alternative solutions whenever possible. We understand your disappointment regarding the language and timing of the guided tour, and we truly appreciate your patience and understanding.
The audio was not good. Only a few rooms items were talked about. Direction in museum, not clear. Audio shuts off during visit. Too many things to do at meetup point.
Thank you for your feedback. We’re sorry the audio guide and directions did not fully meet your expectations. Our team always does its best to assist guests during the setup process and provide support before entry. Your comments are valuable and will help us continue improving the experience for future visitors. We appreciate your visit and hope to welcome you again in Rome
The tour guide was late, and after she arrived it kept running without giving us any information. However we skipped huge lines and she was actually scanning the tickets instead of us
Thank you for your feedback. We sincerely apologize for the delay at the meeting point and understand the frustration this may have caused. During busy periods around the Vatican area, different entrance points can sometimes create delays while our team assists guests and manages the entry process as smoothly as possible. We’re happy to hear that the hosted entry helped you avoid the long lines. Your comments are very valuable to us.
