Miami et Fort Lauderdale – Service de transferts vers les ports et les aéroports
Description
Dès que vous descendez de votre bateau de croisière, vous aurez un accès direct à notre impressionnante flotte qui comprend des options de premier ordre telles que des Suburbans, des Cadillac et des Mercedes Benz. Votre voyage commence avec élégance et confort, nous vous enverrons les coordonnées de votre chauffeur par SMS ou e-mail, assurant une transition fluide du navire à notre service, nos chauffeurs qualifiés et courtois vous attendront au terminal de croisière attribué. Attendez-vous à un accueil chaleureux et à une navigation experte tout au long de votre voyage. Si vos projets de voyage peuvent changer, notre service peut être personnalisé à tout moment, que vous ayez besoin d'un transfert aéroport efficace ou d'une visite de la ville mémorable. Cette flexibilité est particulièrement précieuse si votre vol part plus tard dans l'après-midi. Nous proposons un large éventail d'options adaptées à vos préférences et à vos besoins. Que vous recherchiez un transfert aéroport fluide ou une visite de la ville pour explorer votre destination, notre sélection diversifiée de services répond à toutes vos exigences.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Service de transport et de transfert au port de Miami, nous proposons également des visites de la ville après votre débarquement de votre port de croisière et vous pouvez choisir votre dépôt final à Miami, Miami Beach, y compris l'aéroport de Miami.
Avis des voyageurs
Informations importantes
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Sièges enfants avec besoins spéciaux disponibles
- Convient à toutes les conditions physiques
Avis(13)
Very accommodating especially since our ship disembarkment wa late. Driver very patient with us. Delivered us safely to the airport.
I scheduled transfer service from the Port of Miami to MIA. The transaction was easy from beginning to end. Both, Viator and my driver Manuel Medina were great communicators as well as accommodating. I initially scheduled my pick-up for 8am. The evening prior to my pick-up, I notified Viator that my disembarkation time was changed to 820am. They quickly suggested changing pickup to 830an. Well, my family and I ended up disembarking at 720am. I called Manuel (the driver) and informed him that we were allowed to disembark early and were standing outside of the cruise terminal at 745am. Manuel was there within 15 minutes. Manuel was kind, friendly and professional. I would definitely book this service again. Thanks Mr. Manuel Medina for your professionalism.
Daniel was wonderful. We got off our ship faster than expected we called Daniel and he was able to pick us up an hour before our scheduled time. Thank you Daniel!!
Thank you for your feedback regarding Daniel's service!
Pick up from cruise port was flawless. Excellent service and Manual was great! Will definitely use VIATOR again.
Thank you for your wonderful review! We're glad to hear your pickup from the cruise port was seamless and that Manuel delivered excellent service. He’ll be pleased to know he made a positive impression.
Clean, friendly and flexible. Had easy contact with the driver who was able to come earlier than scheduled
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our service.
The Limo service saved the day but Viator messed up our pick up information and sent our car to the wrong port fortunately the limo company went over and above and found me a limo near our port to pick us up only 45 minutes late. The viator site is useless and the pick up drop of details are unclear I am very disappointed.
Thank you for taking the time to leave a review. We’re genuinely glad we could step in and provide a solution to the issue you encountered, ensuring your transfer was completed successfully despite the initial error caused by Viator. That said, we noticed you rated your experience with us 2 stars. As the company that went above and beyond to correct the mistake and provide you with timely service, we feel this rating might not reflect the level of effort and commitment we demonstrated. If you could kindly consider revisiting and editing your review to better reflect the service we provided, we would greatly appreciate it. Your feedback is invaluable to us and helps other customers understand the quality of our service. Thank you for giving us the opportunity to assist you, and we hope to serve you again in the future under smoother circumstances.
We arrived in Miami for a 3 night cruise with reservations for transport from MIA to the cruise terminal. Communication was great before the trip and on the day of our arrival. Our driver was waiting for us at the baggage claim and he was easy to identify. The vehicle was clean and well maintained. We arrived at the ship ahead of schedule and all was well. On the day of our return, we had a later flight, so we requested the city tour with drop-off at MIA. We requested pick up at the cruise terminal at 9am. Communication was initiated by me and not the driver this time. The driver responded that he was on his way at 8:46am and he finally arrived at 9:47. Traffic was horrible, so maybe that's why he was late. It was no big deal in our situation because our flight was later, but we still waited outside an hour. This would've been a critical delay if our flight had been earlier in the day. We loaded the car for our 3 hour Post Cruise City Tour. During the tour, the driver barely spoke. He drove down streets that were closed and had to turn around. He just pointed at landmarks and said what they were. He provided no historical or background information about the areas we visited. We weren't given the opportunity to get out of the car for photos. After driving back and forth down the same street a couple of times, we finally decided we wanted to go to the airport early. We requested to end the tour at the halfway point because the situation felt awkward. It was the equivalent of riding around with a stranger and not a tour guide. I would've initially recommended the company based service we received on Friday, however, I can't recommend them based on our cruise terminal pickup or a Post Cruise City Tour experience on Monday.
Thank you for taking the time to share both the positive and constructive aspects of your experience with us. We're glad to hear that your arrival transfer went smoothly and that you were pleased with the service provided before and during your cruise departure. However, we’re sorry to hear that the post-cruise pickup and city tour didn’t meet your expectations. While traffic can sometimes cause delays beyond our control, we understand how frustrating it must have been to wait, especially after having such a great start to your trip. We also regret that the city tour did not provide the engaging and informative experience we strive to offer. Your feedback about the tour guide interaction and the limited opportunity for photos is valuable, and we will address this internally to ensure future tours are more enjoyable and informative for our guests.
Seeing the artwork throughout downtown Miami was a treat, it was nice to find out that our driver Daniel is a successful musician and we got to hear some of his music while we were touring downtown Miami.
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the artwork in downtown Miami and had the chance to learn about Daniel's musical talents. It’s great to know his music added a special touch to your tour. We look forward to having you with us again on your next trip!
My group of 5 agreed it was a bad tour. Our tour guide Daniel shared no information about the city of Miami. He was quiet the entire tour other than our group asking him questions... We requested for the person that picked us from the airport to provide the Miami city tour. I guess the guide was not available...
We sincerely apologize that your experience did not meet expectations. It's disappointing to hear that your tour guide, Daniel, did not provide the informative and engaging tour we aim to offer. We understand how important it is to receive insightful commentary during a city tour. We also regret that your request for the initial guide was not fulfilled, therefore a partial refund will be issued back to you. Your feedback is crucial, and we will address this with our team to ensure that all our guides provide the best possible experience. We hope you will give us another chance to provide you with the quality service you deserve.
Our driver was very informative and polite. We really enjoyed the ride to the airport and will definitely use Viator again in the future
Delighted to hear you enjoyed our city tour transfer service! Thanks for your kind words about our driver.. Thanks for choosing us
