Majorque : Excursion exclusive d'une demi-journée en train et tramway Soller

Thank you for your review. Unfortunately, your version of events is simply not accurate. There were 55 passengers on the excursion that day. Every single one of them was at the agreed meeting point at the agreed time except you. The guide clearly explained the meeting place and departure time, and all other guests managed to return without any issues. When you called the guide, the main problem was that you were unable to explain where you were. In fact, despite several attempts, neither the guide nor our office could determine your location because the information you provided was unclear and inconsistent. It is extremely difficult to help someone when they cannot identify where they are. Despite this, the guide remained at the meeting point for almost 15 minutes beyond the scheduled departure time, causing delays for the other passengers. Eventually, it became impossible to continue making dozens of other guests wait, and you were advised to take a taxi back. What is particularly surprising is that after the excursion you visited our office, where the situation was reviewed in detail, including the timings and sequence of events. During that conversation, it was acknowledged that the problem arose because your mother had become separated from the group and lost track of the meeting arrangements. To claim that you were abandoned, that nobody helped you, or that we showed no concern for your welfare is therefore completely contrary to what actually happened. Both the guide and our office assisted you throughout the situation, despite the fact that missing the departure was entirely outside our control. We understand that missing the coach was frustrating, but it is unfair to blame the company for an issue that resulted from not being at the agreed meeting point at the agreed time. — The Nofrills Excursions Team

Thank you so much for this wonderful review! 🌴🚂🚋✨ We are absolutely delighted to hear how much you enjoyed our Exclusive Sóller Train and Tram Half-Day Tour and that Camy helped make the day so memorable. 😊 Camy will be thrilled to read your kind words. Her passion for Mallorca, her local knowledge and her enthusiasm for sharing interesting facts about the island are exactly what make her such a valued member of our team. We will definitely make sure this review is shared with her! 👏 We're also pleased that you enjoyed the historic train journey, the tram ride and the recommendations she provided along the way. Our goal is always to help guests make the most of every stop and discover the authentic charm of Mallorca. At Nofrills Excursions, with over 20 years of experience on the island, we are proud to offer excursions led by guides who truly love what they do. Thank you again for your lovely comments, and we hope to welcome you on another tour with Camy in the future! ☀️🌊✨ — The Nofrills Excursions Team ❤️

Hi X8695DCgrahamm 🚂🌴✨ Thank you so much for your kind words! We’re delighted you enjoyed the Half Day Guided Tour in Soller Train and Tram. It’s wonderful to hear that you found the day well organised, informative, and a great way to experience two of Mallorca’s most charming places. At Nofrills Excursions, with over 20 years of experience on the island, we pride ourselves on offering stress-free, well-planned tours where our guides share not just history but also the authentic character of Mallorca. We hope to welcome you again soon for another memorable adventure! 🌞 — The Nofrills Excursions Team

Thank you for your feedback. We're happy to hear that both our office team and your guide Camy were helpful — she’s a valued part of our team and takes pride in making each tour a great experience. Regarding your comments, we’d like to clarify a few important details for future travelers as well: Our Half Day Soller Tour does not include pickup or drop-off in Palma, and this is clearly stated in the tour description on the website. The tour departs from the north of the island, and finishes by the train station at the Mallorca Fashion Outlet, as advertised. From there, the direct train to Palma takes 20 minutes and costs only €3. This is a simple and affordable connection that many of our guests use without issue. It’s unfortunate you opted for a taxi instead of the train, but our guide offered the best and most practical recommendation given the tour logistics. We understand the tram can feel busy during high season, especially as it’s a popular and iconic part of the experience. We try our best to make the ride enjoyable despite the occasional crowding, and we’re always working to improve comfort wherever possible. Thank you again for sharing your thoughts, and we hope the rest of your visit to Mallorca was enjoyable.

Thank you so much for your kind review! We’re thrilled to hear you enjoyed the tour to Sóller and Port de Sóller — two of Mallorca’s most picturesque spots. The vintage train and tram truly are a unique way to take in the stunning scenery. We're also glad our guide and driver made the experience even better with their knowledge and professionalism. Your recommendation means a lot to us — we look forward to welcoming you again!

Thank you so much for your lovely review! 😊 We're so glad you enjoyed the combination of historic train, tram, and comfortable coach — it really is a beautiful way to experience the charm of Sóller and its port in just a few hours. You're absolutely right — we would also love to give more time in each place, but with the half-day format, we do our best to fit in as much as possible while keeping things smooth and relaxed. Marta will be thrilled to hear your kind words — she’s a fantastic part of our team! If you return to Mallorca, we’d love to welcome you again — maybe even for a full-day version of this route! Just search No Frills Excursions on Google — and from 2025, you’ll find our exclusive WhatsApp service at the bottom of our page. Mention that you’ve travelled with us before, and we’ll happily offer you a return guest discount!

¡Muchas gracias por su comentario! 😊 Nos alegra saber que disfrutó del casco antiguo de Palma — sin duda, es una de las zonas más bellas y llenas de historia de la isla. Coincidimos totalmente en que una visita guiada es la mejor forma de aprovechar al máximo el recorrido, sin preocuparse por el aparcamiento ni por perderse ningún detalle. Si en el futuro desea seguir descubriendo Mallorca, puede buscarnos como No Frills Excursions Mallorca. A partir de 2025 también ofreceremos un servicio exclusivo por WhatsApp para nuestros clientes — ideal para resolver dudas o recibir recomendaciones personalizadas de nuestro equipo local con más de 20 años de experiencia.

Dear traveller, Thank you for your kind comments about our company. We are pleased that you enjoyed your day out with us and we hope that you had a great holiday on Mallorca. Nofrills excursions

thanks for the review, there are many unacuratte things about the tour, but we will take comments on board.