Excursions/Verona/Juliet’s House and Balcony Fast-Track Ticket & Audio Guide
Viator

Juliet’s House and Balcony Fast-Track Ticket & Audio Guide

3.4(69)Verona1 heure
VIATOR3.4(40)TRIPADVISOR3.6(29)

Description

Découvrez la destination la plus appréciée de Vérone, la Maison de Juliette, avec nos billets d'entrée coupe-file. Explorez sa riche histoire et ses liens avec William Shakespeare à votre rythme avec notre audioguide. Entrez dans la cour de Juliette, où vous verrez la statue en bronze étincelante de l’héroïne shakespearienne. Les fans de la pièce populaire peuvent profiter de la vue depuis le balcon emblématique tout en chuchotant des mots doux à leur bien-aimé. Vous découvrirez également la résidence médiévale où la vraie famille Cappelletti a probablement vécu et s'est disputée avec la famille Montecchi il y a des siècles – inspirant plus tard la tragédie du Barde. Profitez de l'art, des costumes, des fresques et bien plus encore, tout en écoutant des histoires divertissantes et informatives depuis le confort de votre smartphone.

Options de l'excursion

Juliet’s House and Balcony Fast-Track Ticket & Audio Guide

Itinéraire

Entrée incluse

Visitez l’emblématique Maison de Juliette et découvrez son balcon romantique par vous-même avec notre billet d’entrée accéléré, et profitez d’une visite audio autoguidée.

Points forts

Audio Guide multilingue : Anglais, Mandarin, Espagnol, Français, Allemand, Russe, Italien
Entrée coupe-file à la Maison de Juliette
Accès au balcon et à la cour de la Maison de Juliette
Visite audio autoguidée

Ce qui est inclus

Inclus
Audio Guide multilingue : Anglais, Mandarin, Espagnol, Français, Allemand, Russe, Italien
Entrée coupe-file à la Maison de Juliette
Accès au balcon et à la cour de la Maison de Juliette
Visite audio autoguidée
Non inclus
Visite guidée
Casque et appareil mobile
Transport

Avis des voyageurs

3.4
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Informations importantes

  • Transports en commun disponibles à proximité
  • Convient à toutes les conditions physiques
  • Échangez votre bon contre un billet d'entrée officiel à la consigne à bagages de Vérone, Via Stella, 16
  • Les billets d’entrée officiels sont strictement requis pour accéder à la Maison de Juliette
  • Votre billet comprend l'entrée rapide à la Maison de Juliette, l'accès au balcon de la Maison de Juliette et l'accès à la cour de la Maison de Juliette
  • Scannez le code QR pour télécharger l'application et l'audioguide avant votre arrivée

Avis(69)

E
EmanuelT237
June 8, 2026
Good surprise

We all know the tragic story of Romeo and Juliet, and going to the wonderful city of Verona, the house of Juliet we should visit. By downloading an app, we can hear at every point the parts of the story of the house that inspired Shakespeare to write his work. There is also an interesting mural where there are posters of all the film adaptations. To finish the famous balcony where it is almost mandatory to take a selfie

L
Leonie_Z
June 6, 2026
House of Juliet

Impressive house, balcony, and Juliet statue just like in the pictures. Unfortunately, it is very touristy; even to enter the courtyard to the balcony, an admission fee must be paid...

Réponse de l'opérateur

Vielen Dank für Ihr Feedback. Es freut uns sehr, dass Ihnen das Haus, der Balkon und die Giulietta-Statue so gut gefallen haben und Sie die Eindrücke als stimmungsvoll wie auf den Bildern empfunden haben. Wir verstehen Ihren Hinweis bezüglich des touristischen Charakters. Der Zugang zum Innenhof und zum Balkon ist tatsächlich Teil eines kostenpflichtigen Besuchsbereichs, da die Anlage als geschützter Ort verwaltet und gepflegt wird. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. VoxCity

M
Maria_M
June 6, 2026
Try and avoid times when...

Try and avoid times when guided tours are present. It gets very busy. Straight in with no queuing and the reception staff very accommodating. Overall a really good experience whilst in Verona.

M
Manja_H
June 2, 2026
Impressive experience

I had already purchased my tickets online, but I had to pick them up in paper form a street away from Julia's Museum. There, the audio guide was explained to me (even if one does not speak Italian or only speaks a little English). The guide worked great.

Réponse de l'opérateur

Hallo, vielen Dank für Ihre Rückmeldung und dafür, dass Sie Ihre Erfahrung mit uns teilen. Wir freuen uns zu hören, dass der Audioguide gut funktioniert hat. Wir nehmen Ihr Feedback zum Ablauf der Ticketabholung gerne auf und berücksichtigen es zur Verbesserung unseres Services. Vielen Dank nochmals für Ihre Bewertung und dafür, dass Sie sich für Vox City International entschieden haben. Mit freundlichen Grüßen Vox City International

M
masipserranos
May 24, 2026
Tourist trap

I would classify it as a deception or a tourist trap. You must buy the ticket online, which means that in addition to the €15 for the ticket, they charge you processing fees. Upon arrival, even though you have reserved for a specific time, you have to wait because there are several lines, with no organization whatsoever, and two signs that are confusing. The visit consists of taking a glance at the theater (of no interest), taking a photo with a statue, and viewing the supposed balcony of Juliet from below, for which you have to pay an extra fee. My advice is to better avoid this visit and go see the cathedral, which for much less money, is infinitely better.

S
Suzie_K
May 10, 2026
Waste of money

Tickets through Viator were a different time than they had at redemption site. By 4 hours!!! It said audio guide in Viator tour description. Nope! You basically walk through the house and garden area! Not worth it! I would like compensation but Viator doesn’t respond!!!!

L
Lynne_D
May 7, 2026
Disappointed & expensive

We had trouble downloading the app for the audio but wouldn’t have been able to listen without headphones so decided to go without it but there isn’t a lot of information available inside the house so assume everything is on the audio guide

Réponse de l'opérateur

Thank you for sharing your feedback. We are sorry to hear that the experience did not meet your expectations and that you encountered difficulties downloading the audio guide app. We would like to kindly clarify that, as mentioned in the product description, headphones are not included in the experience and guests are required to use their own headphones and mobile device to access the audio content. Much of the information about the site is provided through the audio guide, which is designed to enhance the visit and offer additional context. We regret any inconvenience or disappointment this may have caused and appreciate your feedback, as it helps us improve the information we provide to future visitors. Thank you again for taking the time to share your experience. Kind regards, VoxCity

L
Lucas M
May 3, 2026
Beautiful place

We passed immediately, friendly staff.

D
Daniela_A
April 14, 2026
Timeless love story anyone?

I know there's a lot of hype around Juliet's house and some people say it's not worth it... I, for one, really enjoyed it... Remember to bring pen and paper if you want to write a letter to Juliet!

Réponse de l'opérateur

Hello, We sincerely thank you for taking the time to leave us your feedback. We are delighted to hear that your experience with us was enjoyable and that you appreciated our services. We hope to have the opportunity to welcome you again very soon and continue providing you with unforgettable moments. Best regards, VoxCity

L
Lisa_K
April 5, 2026
Tour content in app never downloaded.

Finding the location for the tour start after turning in voucher was a little difficult. And the audio content wasn’t available until you turned in the voucher. My content never downloaded. I attempted for an hour then my time slot on the tour started and I had to join the queue. I had no tour content. Just walk through the castle. Which was nice. But not informational. I think a discount is in order. I wouldn’t recommend.

Réponse de l'opérateur

Hello, Thank you very much for your feedback. We are sorry to hear about the difficulties you experienced finding the meeting point and accessing the audio content, and we regret that this affected your overall experience. We always aim to provide clear instructions and a smooth process from start to finish, and we appreciate you bringing this to our attention. We are glad to hear that you still found the location itself enjoyable, and we truly value your comments as they help us improve our service and guest experience. We hope to have the opportunity to welcome you again in the future for a more seamless visit. Kind regards, Vox City

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