Husky Sleigh Rides expérience -
Description
Cette visite a 3 options: DÉBUTANT (FACILE) : environ 2 km (15 min) de sections en traîneau (assis ou debout à côté des mushers) avec 8 à 10 chiens tirant Peut être réservé avec un minimum de 10 personnes MOYEN : tronçon de 8 à 10 km (~1,5 h) sur terrain léger, avec 8 à 10 chiens tirant Il peut être réservé pour min 2 personnes, max 6 EXTRÊME : 20 - 25km (c'est un horaire d'une journée complète, repas inclus) - avec 8 - 10 chiens tirant, avec 2 accompagnateurs, à l'avant et à l'arrière Peut être organisé pour au moins 2 personnes. Pas pour les personnes en surpoids.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Facultatif - Ramassage à votre hôtel dans la limite de la ville de Brasov avec supplément. L'événement se déroule à 1,5 - 2h de route de Brasov. Nous pouvons assurer le transport de Brasov par : - Petite voiture jusqu'à 3 personnes/ 140 euro - Minibus jusqu'à 7 personnes/ 190 euro Si vous avez votre propre transport, nous vous fournirons le point de rendez-vous.
Avis des voyageurs
Informations importantes
- Transports en commun disponibles à proximité
- Sièges enfants avec besoins spéciaux disponibles
- Condition physique moyenne requise
Avis(2)
It's hard to properly evaluate this experience when Brasov Day Tours - Active Holidays calls you 20 minutes after being at the designated pick-up time in the freezing cold and states "I'm sorry, I didn't see your reservation until just now." With that, the adventure was over before it started. The attitude of the representative was very dismissive and was immediately looking for confirmation of cancelation over trying to make the Huskey Sleigh Ride actually happen. They made it seem like they had no intention of honoring the tour from the beginning. Additionally, the tour company appeared to only contact me after I messaged Viator 3 times in 20 minutes. The tour company (after acknowledging to me they literally just viewed my reservation 2 minutes prior) attempted to blame me. I followed the instructions perfectly on the bar coded mobile ticket and was waiting at Brasov, 3, Piata Sfatului, Brasov at 10am. There was no mechanism for me to enter my hotel information for a pick-up, so in accordance with the ticket that gave a specific pick-up location and said the "End Point" was back at the meeting point, I did what any reasonable person would do and showed up at the pick-up point at the designated time. If the tour company disputes this, then they need to adjust their details. Based on this experience, I will never deal with Brasov Day Tours - Active Holidays again. Also, this is the second tour I've booked through Viator in 13 months where I was literally left without being picked up and having to cancel the experience. Yes, I have been refunded on both occasions, but I would have rather had the experience. Even more, I used a $31 Viator credit for this specific tour that has not been repopulated in my profile. Moving forward will hesitate to use Viator as my first choice for experiences as well.
Dear Richard, firstly we are very sorry for the overall experience. Your complete review helped us understand the actual situation and now we are analysing the detailed tour description, tour options and included services to be able to easily make them clear to all travellers and people that want to book this experience. As the event takes place in a different location, some travellers can use their rented vehicle to get there (from wherever they stay), thus we can present a more attractive cost for you. This also created the confusion of meeting point and pickup points. So I use this way to thank you for pointing out this issue and we are putting all effort to have the experience ready to be booked for next season in due time. We hope you were able by now to recover your credit into the viator account. All the best.
Absolutely loved this experience - once in a lifetime opportunity to sleigh with the huskys in thr beautiful Romanina mountains. It was more than we coyld of hoped for. Wrap up WARM! Ski gloves and wollen socks a must. The digs were amazingly looked after and all the guides were lovely.
