Visite guidée de l'Alcázar des Rois Chrétiens
Description
Le visiteur qui aperçoit cette forteresse pour la première fois est surpris par une construction aux murs imposants et aux quatre tours qui en définissent les angles. À l'intérieur, les différentes pièces sont disposées autour de cours intérieures ornées de fleurs exotiques et magnifiques, d'herbes aromatiques et d'arbres feuillus. Les pièces et les couloirs sont entourés de coupoles gothiques en pierre. Les vastes jardins qui entourent le complexe témoignent de la monumentalité et de la splendeur de cet alcázar de Cordoue.
Options de l'excursion
Itinéraire
Forteresse et palais aux murs épais, il renferme entre ses murs une grande partie de l'évolution architecturale de Cordoue. Des vestiges romains et wisigothiques coexistent avec ceux d'origine arabe et chrétienne.
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Options de transport accessibles aux personnes à mobilité réduite
- Convient à toutes les conditions physiques
Avis(3)
1.641 Hello. Having time, I answer the question related to the tour inside the ALCAZAR in Cordoba. It is a fake and a theft. I paid 48 euros (2 people) to the VIATOR company, for a guided tour inside the ALCAZAR Cordoba, May 30, 2026. The day before the tour, I received a message informing me that the ALCAZAR palace was closed (in fact, it had been closed for a long time and will remain closed for renovations in June) and they propose a walk along the outer walls. My refusal was mentioned in the response "I am interested ONLY in this tour", meaning I am ONLY interested in the paid tour and not in another alternative. I did not receive any response to my refusal and on May 30 I showed up at the meeting point to confirm my refusal. The guide Montse from TourOmeya had a phone call at the company and told me that everything was fine and the payment of 48 euros would be refunded. In the afternoon of the same day, I received a message from TourOmeya announcing that I would NOT receive the payment because they interpreted my answer as an agreement for the walk by the walls. Obviously, I replied that "ONLY" in my answer means my lack of interest in the alternative, as long as I paid for a tour inside ALCAZAR. Therefore, do not hire visits etc with local companies in Cordoba, especially TourOmeya, who steal from you. I have tried several times to contact VIATOR, but it is impossible for me. I will continue to demand my rights, which are correct. It is about PRINCIPLE and SERIOUSNESS. For confirmation, my reservation had no. 1785414805.
MADAM I don’t need to write to you as much as you have, because quite simply, what you’re saying is a LIE. Best regards
The tour operator informed me of the cancellation of the visit to the Alcazar of Cordoba on May 30, shortly before the 24-hour deadline for cancellation, offering an alternative visit, which I declined. On the morning of May 30, I was informed that I had to handle the cancellation myself: of course, the Viator website did not accept the cancellation of the reservation before the scheduled time for the visit. The tour operator acted in its own interest, pocketing the cost of the reservation, but did not protect that of the customer.
Buongiorno Ha provato a annullare l'ordine? Oppure non ha fatto nulla? Può mostrarmi la procedura di annullamento con il rifiuto del rimborso? PERCHÉ CHI NON HA VOLUTO PARTECIPARE AL TOUR ALTERNATIVO HA ANNULLATO LA PRENOTAZIONE E HA RICEVUTO IL RIMBORSO. Stavamo parlando su WhatsApp. Mi stupisce moltissimo che lei abbia effettuato una cancellazione senza rimborso senza dirmi nulla su WhatsApp. Ma è davvero facile lasciare un commento senza che lei mi abbia detto assolutamente nulla prima.
Very positive experience. We advise them to contact us as they are close to their clients and available to help us.
