Excursion d'une journée à Interlaken et Grindelwald au départ de Lucerne

Hans and Milan were fantastic. Only issue is would say is our English speaking guide left the tour at Interlaken instead of accompanying us to Grendewald.

We only booked one day in advance and the tour offered an English speaking guide so we booked. 99% of the other passengers were going a different tour and we were the only ones doing Grindelwald. The other group parted ways and we went on to Grindewsld. The booking said 3 hrs but when we got of the bus the driver said 4 hrs. No directions as to say …go that way towards town. We felt a little concern when we got to the 3 hr in town, so we called the phone number at the bottom of our email from viator and it was not in service!!! So we thought we better walk back just to make sure and no bus driver. Went back in to own for another hr and came back on time but another couple did not. So we waited and then left and then circled back to get them. Not sure whose number they had. I felt we were the tag alongs for this trip. The guide & driver were nice

This trip was well run and meticulously planned. It was so spectacular even though it was raining and cloudy. Kid the guide was fantastic. He was knowledgeable but came with his own flair and made the trip fun. Michael the bus driver was also great. It felt like we were in safe hands.

Kid “Hello” is phenomenal. No dull moments with him . He knows how to take care of his clients. He takes good pictures and videos. I highly recommend him as a tour guide. He made our tour extra special.

The trip itself is absolutely beautiful - I highly recommend it. Interlaken and Grindelwald are well worth a day to explore, in fact, if in the area - a must! However the reason for only 3 stars was the guide, Kid was his name, was quite rude and unprofessional from the time we stepped on the bus to when we returned. He barked at us (rather than welcome us onboard-poor representation for Viator) and continually threatened to leave us if we were not back on time. There was no narration of the beautiful area we were in on the way up the mountain and back which was expected on a tour. Basically we paid for a bus ride and a rude guide. Had I known we would have booked something other than Viator trip. Interestingly he said he had been doing this for over 15 years!?....but do go see this area - it is spectacular! I would recommend the trip but not with this guide.

Great experience and easy travel to Interlaken and Grindelwald from Lucerne. Plenty of time to explore both towns. Our guide, Kid was hilarious. He is missing out on a Vegas career.

+3

Guide Kid was amazing! Great experience! Visited Interloken and Grindelwald and it was very beautiful!

Was very disappointed, we were on a coach with people going to Jungfraujoch, the guide travelled with them all the way, we were dropped off at Grindelwald, at the bus station, with no guide, & no one to tell us where to go, I had to ask someone on the street, as how to get into the town, he told us to catch a bus, & we could of walked there, would have been nice for the guide to tell us these things

Awesome experience and breathtaking views, taking lots of photos and went shopping as well, but things is a bit pricy..overall great experience for our family 🥰I always love viator..

Viator review This was a great trip but you need to understand what it is and what it is not. It is essentially a very nice bus to get you to other parts of Switzerland that you can’t get to easily with public transportation. Potentially you could take the train, (which would probably be hard to do both places in one day or make for an incredibly long day) but this bus tour is at a convenient time and you see the beautiful Swiss countryside and mountains. The bus came from Zurich already loaded with people and picked us and a few other people up in Luzern. It was a little less than an hour to Interlaken. That is where we got off but the bus took other people somewhere else. This trip to a not a guided tour. Kid, the tour guide, was friendly enough. But he only spoke for a few minutes at the beginning about some general facts about Switzerland, let you know what time to meet back at the bus, and let you know the good photo ops on the drive. He gave us his contact on WhatsApp in case we had an issue during the stops. He was asleep the whole way back. We had just under two hours in Interlaken. That was enough time to go down the street, take photos and admire the view of the gorgeous, snowy mountains, and get some coffee. When we got back to the bus, it wasn’t there which surprised and worried us. But sure enough it showed up, we boarded and it left two minutes early. So make sure you’re not waiting until the last minute. From there, it was over 30 minutes to Grindelwald where we had just over three hours on our own. We booked it over to the gondola and paid (separate from the “tour”) CHF 144 for two tickets up Mt. First (pronounced Fearst). The gondola ride takes 25 minutes and is gorgeous. The views of the alps at the Top of Europe were definitely the highlight of the day, and probably of our whole trip to Europe. We had just enough time at the top to do the cliff walk (awesome) where you’re on a metal grate platform getting even better views. One spot of the cliff walk has an elevated point where we stood in a long line waiting to get our photos with amazing views. If you didn’t do the gondola you would still have pretty mountain views but looking at tourist shops would get boring since you have 3+ hours on your own to fill your own time. Our trip started at 8:30 am and got us back to Luzern at about 6:30 pm. For basically a bus to get us to Interlaken and Grindelwald, we think is think the price was fair. It was a good day trip. ACCESSIBILITY: My wife has bad knees so we brought a walker, which we were able to store under the bus. If you brought a child you could store a stroller down there too (it’s similar to a tour bus in the US). The bus has a handful of steps to get up. Interlaken was flat and easy for her to get around. Grindelwald was steep, which was more of a challenge for her. But she was able to get in and out of the gondolas ok as they are low to the ground at the platform and move slowly. If you want a true guided tour then this is not for you. But if you’re ok with doing your own thing and meeting back at the bus then it is great.