Transport aller-retour par navette Cancún
Description
Nos véhicules sont de dernière génération, climatisés, confortables, sûrs et conduits uniquement par des conducteurs certifiés professionnellement. Nous avons toujours établi la nouvelle norme d'excellence avec une qualité de véhicule inégalée et des valeurs ajoutées innovantes pour nos passagers de transport de Cancún. Nous offrons le personnel à l'aéroport pour vous rencontrer et vous accueillir à n'importe quel vol; nous travaillons 365 jours par année avec un numéro d'urgence de 24 heures.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Nous fournissons des services de transport pour tous les voyageurs arrivant à l'aéroport international de Cancun, assurant un voyage confortable à leurs hôtels respectifs dans la région Riviera Maya. Notre service est un forfait aller-retour, ce qui signifie que nous viendrons également vous chercher le jour de votre départ, assurant un retour sûr et sans tracas à l'aéroport de Cancún. Le terminal où vous arrivez dépendra de la compagnie aérienne avec laquelle vous voyagez. Une fois vos bagages récupérés, rendez-vous à l’espace « Tour-opérateurs ». Là, vous serez chaleureusement accueilli par l’un de nos représentants Mexico Travel Solutions, qui portera un polo blanc et rose avec un logo de fleur coloré sur le côté droit et brandira une pancarte avec le nom de notre entreprise. Pour vous faciliter la tâche, voici où notre équipe vous attend : Terminal 3 : Quais 51 à 54 Terminal 2 Nacional : Plateforme 53 Terminal Inter 2 : Devant le Grab & Go Café Terminal 4 : Quais 50 et 26 Lorsque vous rencontrez notre représentant, veuillez présenter votre bon de confirmation ou votre photo d'identité pour vérification. Nous nous réjouissons de vous accueillir et de faire en sorte que votre voyage se poursuive en douceur!
Avis des voyageurs
Informations importantes
- Animaux d'assistance acceptés
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Convient à toutes les conditions physiques
- Tous les clients âgés de 5 ans ou plus devront payer le plein prix. Les clients âgés de 4 ans ou moins bénéficient d'un service gratuit, sauf s'ils ont besoin d'un siège assis dans le véhicule. Dans ce cas, le prix total sera facturé.
- Zone 1 – Cancún : zone hôtelière et centre-ville de Cancún (y compris auberge, hôtel et Airbnb)
- Zone 2 – Playa del Carmen : Hôtels et centre-ville de Playa del Carmen (y compris Auberge et Airbnb)
- Zone 4 – Puerto Juarez y Costa Mujeres: All Ritmo Cancun, Amara Cancun Beachfront, Atelier Playa Mujeres, Beloved Playa Mujeres, Catalonia Costa Mujeres All Suites Spa - All Inclusive, Dreams Playa Mujeres, Estudio Playa Mujeres, Excellence Playa Mujeres, Finest Playa Mujeres by The Excellence Collection - All Inclusive, Garza Blanca Cancun, Grand Palladium Costa Mujeres Resort Spa, Hacienda Del Mar, Ikarus Kyte, Majestic Elegance Costa Mujeres- All Inclusive, Muelle Pto. Les clients de l'hôtel peuvent également profiter de services hors pair tels que Riu Dunamar, Riu Latino, Riu Palace Costa Mujeres-All Inclusive, Secrets Playa Mujeres, Trs Coral Hotel Playa Mujeres, Villa Del Palmar Cancún.
- Zone 6 – Puerto Morelos: Acamaya Reef Cabanas Beach, Azul Beach By Karisma, Azul By Encanto, Azul Sensatori, Breathless Riviera Cancún Resort Spa - Adults Only - All Inclusive, Casa Palma Pto, sont les choix les plus populaires. Morelos, Casa Palma Real (pto. Morelos), Casa Shiva Pto. Morelos, Casa Wagner Pto. Morelos, Corales Suites Pto. Morelos, Desire Pearl Resort Riviera Maya, Desire Resort And Spa, Dom. Particulier Puerto Morelos, Dreams Jade Resort Spa - Inclusive, Dreams Natura, Dreams Riviera Cancun Resort And Spa, Dreams Sapphire Resort Spa - All Inclusive, Excellence Riviera Cancun - Adults Only All Inclusive, Golf Moon Palace, Grand Residences Riviera Cancun, Hacienda Morelos Pt. Voir les prix Morelos, Haven Riviera Cancún, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, Hilton Cancún All Inclusive, Hotel Amar Inn Pto Morelos, Hotel Arena Beach Club Pto. Morelos, Hotel Casa Jardin Pto. Morelos, Hotel El Moro Pto. Morelos, Hotel Gota De Sal, Hotel Marina El Cid, Hotel Ojo De Agua Pto. Morelos, Hotel Posada Amor Pto. Morelos, Hotel The Mangles Suites (pto. Morelos), Hyatt Ziva Riviera Cancun, Las Casitas Pto. Morelos, Las Iguanas Condos Pto. Morelos, Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, Moon Palace Grand, Moon Palace Nizuc, Moon Palace Sunrise, Nickelodeon Riviera Maya, Ocean Coral Turquesa,Posada El Moro, Royalton Riviera Cancun, an Autograph Collection All-Inclusive Resort Casino, Secrets Riviera Cancun, Secrets Silversands Riviera Cancun, Sensira Resort Spa Riviera Maya, The Fives Oceanfront Pto Mor, Velas Condos Pto. Morelos, Ventus At Marina El Cid, Zoetry Paraiso de La Bonita Riviera Maya - All Inclusive.
- Si vous avez des besoins spécifiques ou si vous voyagez avec des animaux domestiques ou des animaux d'assistance, veuillez envisager de réserver un transport privé pour assurer la sécurité et le confort de tous les passagers. Faites-nous part de vos besoins avant votre arrivée afin que nous puissions prendre les dispositions nécessaires.
- Aucune restriction sanitaire
Avis(261)
It was very economical and reliable way to get to our hotel and back to the airport. Driver was waiting for us at the airport with a name tag and on our way back to another driver was outside the hotel’s reception on time. I would definitely use this service again!
Jamie lied about a lot of things and I think it was very misleading yes we had an amazing experience with the whale sharks but Jamie didn’t do that..he gets ya in to do these excursions and then screws ya over. We had to pay extra at the excursion and he said we wouldn’t…so he said we would get free suvinerar from the whale shark excursion…had to keep asking for it then day we left to go home he gave me a bag…from a little grocery store with hot sauce and magnet. Not even from the whale shark experience. Wouldn’t ever recommend Jamie again. Will not be back. We also couldn’t travel with hot sauce…so went right in the trash…
We are very sorry your experience fell short of expectations. We are glad you enjoyed swimming with the whale sharks, but we regret the miscommunication regarding excursion costs and the souvenir. We take this feedback seriously and will use it to improve our service.
Communication on the app was prompt. I was given great instructions on where to meet the driver. Staff was courteous and friendly
Thank you for sharing your experience! We are glad to hear that our communication through the app was prompt and that the instructions provided made it easy to locate your driver. It is also wonderful to know that our team was courteous and friendly throughout your experience. We truly appreciate your feedback and hope to assist you again on a future trip!
They are very nice and friendly and on time they make sure we where comfortable at all times I will do it again
Thank you so much for your kind words! We're glad the friendly, punctual service came through at every step, and that your comfort was front and center throughout the ride. Hearing you'd do it again is exactly what we aim for with every trip. We hope to see you again soon!
We had to wait a hour for transport, customer service was awful. I will not use the service i paid for back to the airport. I will pay another fee for a cab.
Thank you for taking the time to share your experience. We're sorry to learn that the wait time and the service you received did not meet your expectations. We understand how frustrating this situation can be, and we appreciate you bringing it to our attention. Your comments have been documented and will be shared with the appropriate team for review as part of our continuous improvement efforts.
My husband and I booked a roundtrip shuttle for our stay in Cancun. The driver from the airport to our hotel was personable. Driving in Mexico is a little crazy as the drivers dodge and weave in and out of traffic. Looks like they are going to side-swipe the other cars. Our transport from the hotel back to the airport was TERRIBLE. First the driver was late picking us up. Then he was the only driver we had that drove like a turtle. We ended up taking a very different route and drove through the city of Cancun. Got stuck in traffic and the other passengers were concern about missing their flight. Once the driver realize that they may miss their flight, he started driving like a bat out of HELL. I know were going 100mph in curves. We were all holding on the the grip bars they have on the back of the seats. I was praying that we did not crash. It was ridiculous on how reckless he drove. Once the couple got dropped off I noticed they did not leave him a tip. And once we got off with the other remaining couple, none of us gave him a tip either because we could have all lost our lives if he would have crashed!!!!!!!!!!! MTS please do better with your drivers!!
Hi, thank you for taking the time to share what you and your husband went through in such detail. We're truly sorry about the experience on your return transfer to the airport, both the delay in pickup and the way the driver handled the vehicle, we understand that feeling unsafe during the ride is far from what we want any of our passengers to experience. We take feedback like this very seriously, as driving safety is a priority for us. We'll be reviewing this closely with the appropriate team to reinforce our drivers' training and performance. Thank you for letting us know.
It was a good experience to get transferred to my hotel. It's a transport 8 don't really know what else say...
Thank you so much for taking the time to leave us your comment and rating! We're glad to hear the transfer to your hotel was a good experience and that overall you felt well taken care of along the way. Feedback like this helps us keep offering reliable service on every trip. Thank you for your trust!
Pick up was on time, safe and smooth travel, rep was very friendly, reliable and price was very reasonable comparing to other transfer company.
So my name is Tamika and I flew Delta. I made the reservation for myself and Brittany (I used her itinerary for the times since she came in after my flight on Southwest). I was not aware that you there would be two different terminals when booking and I guess that's where the issue came in. Upon arrival, I found MTS vans and told them I needed to go pick up Brittany. I was told that they had to go get her first then come get me and it would be about 5 mins. I waited outside for about an hour mind you it started storming very bad and I was soaked. I asked to sit in a van while the one that was coming to get me arrived. After being out there, I was then told to get in the van and it was taking me to pick up Brittany who also was wet from the storm. Now on the day of departure, a van came to the hotel however they claimed that was not our van and we had to wait 5 mins. 5 mins came and gone to the point where I ended up paying $60 for a taxi for her and I to get to the airport after I had paid for the roundtrip service. I did not receive roundtrip service. I honestly would love a refund!
Hi Tamika, thank you so much for sharing what you and Brittany went through in such detail. We're truly sorry about the confusion with the terminals, the time you spent waiting in the storm, and that the return transfer ultimately didn't come through, leaving you to handle it on your own. We completely understand how frustrating this must have been, especially after a long flight and having already paid for a service that didn't come through as expected. We've already sent your case to our customer service team so they can review it in detail and provide the appropriate follow-up. Thank you for your patience and for giving us the opportunity to hear what happened, this helps us keep improving.
The service I took was airport-hotel-airport. I was very satisfied with the service I took; it was a shared service, and the waiting time at the airport to go to the hotel, as well as from the hotel to the airport, was quite good, only about 15 to 20 minutes of waiting. The van that picked us up was clean, with air conditioning, and the driver was very kind. The customer service was very efficient.
¡Hola! Muchas gracias por tomarte el tiempo de compartir tu experiencia con nuestro traslado compartido aeropuerto-hotel-aeropuerto. Nos alegra enormemente saber que los tiempos de espera fueron breves y que disfrutaste de la limpieza y comodidad de nuestra van. Le haremos llegar tus felicitaciones a nuestro conductor y al equipo de servicio al cliente. Esperamos tener el placer de recibirte de nuevo en tu próximo viaje. ¡Buen viaje de regreso!
