Aventure culinaire et végétarienne à Mexico

UPDATED MAY 29TH: Anjali, We have looked into your claims about your guide rushing. We have the physical evidence on the receipts of every place you went to with the time stamps of when you were there, including the last stop, which shows your tour ended at 18:24. The tour starts at 14:30. We fulfilled the tour as per description and your guide did not rush. Furthermore, she informed me you guys actually took an Uber due to your father's condition, so you were more than comfortable during the route. I am trying to understand if this review has more to do with Olivia's campaign of slander than your actual dislike of the experience. Please feel free to contact us so we can show you the visual proofs of your guide not rushing. We are more than happy to discuss it. -Mena Hello Anjali, We never made you do anything, the experience is built so you have as much food as possible and you yourself said how full you were at the end, so I dont understand why you would say the portions are not enough. We always encourage you to share and if you want more food, you are free to ask for more. This has always been out policy since it is an all-you-can-eat experience. About your guide rushing: I will make sure to dig into what happened, since this is not the service we want to provide to our customers. We will definitely look into what happened Best, -Mena

Olivia, Since you have gone out of your way to post slanderous, fake and untrue reviews pretty much everywhere, I am going to post the exact reply I have responded with in every single one of your "reviews" since I really wont waste one more second of my time on your lies: *Olivia, I will address point by point your accusations, starting by the fact that your review fails to be "polite", as you would like to believe, when you basically say that the right of your guide to earn a fair wage and get paid for her work is not a priority for you. I have absolutely no regards or patience for people who come to Mexico and expect everything to be nearly free. Us locals have a right to make a decent living and be able to travel as well, not just serve you hand and foot for pennies (which you seem to think its the BAU that should be perpetuated) All of our pricing structures are calculated so wages are fair across the board, and we do not ask for discounts or perks from our providers. You came on a tour that delivered everything described on the tour notes, including the tlacoyos which YOU did not like and hence did not finish. All of our items are subject to availability and our vendor's opening hours, and this is stated in the terms and conditions of our website. Sometimes, a certain dish may not be available for situations out of our control. If this happens, we have plan b, c and d because we understand the nature of a street food tour and we want everyone to have the same variety and amount of food. In your case, you were offered everything and you refused to eat the tlacoyos, for example. Those tlacoyos you mention at the beginning of your review, were not included. Are you joking? *You uploaded a photo on your Google review of the tlacoyo you said was not included on your tour*, which you did not want to eat, but magically was not included. See how your whole review is based on lies? You also constantly complained about the rain (we warned you to be prepared) and you made the group wait for 20 MINUTES, under the rain, while you got an umbrella. You say there was some problems with the elderly couple, which created tension among the group members. I reached out to the family to enquire about the situation, and it turns out the tension started when YOU made them wait 20 minutes to buy an umbrella, making the group detour and basically showing no regard or respect to your fellow group members, including your guide. You mention not being able to eat the torta spoken about at the beginning of the tour, and you are correct--- the group was not able to make it to the torta stall because of your 20 minute shopping, insisting on taking a detour, insisting on getting you a bag for your hair and just generally delaying the group. This is why there was so much tension. About El moro and La Michoacana: neither are chains. La Michoacana is a location owned by two brothers who make their own aguas frescas, and el Moro is an institution in the history of churros in mexico city. So, again, false statements. Furthermore, the reason why we encourage you to share is because we want you to try as much food as possible and, if we did not encourage you to share, you would not make it past the second stop. This is the first review since we started on 2018 where someone has said they were not full. Most people are so satisfied they don't have more food for the rest of the day. Additionally, you are encouraged to ask for more food if you so desire it, but one thing we wont do is contribute to food waste, so we wont order more food when you have not finished what you already have ordered, or when you are taking stuff to go. It is an all-you-can-eat tour, not an all-you-can-take, which is actually quite abusive. Finally and to close: you took a tour that ran as expected. You ate a lot, and still asked for a refund? How is this polite? How is this not offensive, particularly when the tension and delays were created by you? I am actually glad you left this review. It is the only 1 star review we have, and none of the content is accurate. I am happy to have future customers understand the nature of our business and the type of person who decided to leave a 1 star review for a company with overwhelming rave reviews, who protects its employees and which engages in sustainability. This review says more about you, than us. -Mena*