WAH Show Madrid: El show más espectacular del mundo

I booked the most exclusive VIP experience from WAH (€408 for two people) because I wanted to surprise my wife with a special night. Unfortunately, it was a huge disappointment. During the phone booking, I was assured that the experience included priority access, accompaniment by a hostess, a private box, gourmet dinner, and open bar. However, the reality was very different. As soon as we arrived, we had to wait for the sun to access the venue. The promised hostess never appeared, and the personalized attention simply did not exist. The dinner was good, that much deserves recognition, and the waiter who served us did everything possible despite being clearly overwhelmed. The most serious problem arose during the show. When ordering a drink, we were informed that our reservation did not include an open bar, contradicting the information provided during the sale and that published by WAH about this option. Instead of enjoying the show, I had to spend nearly 45 minutes complaining and trying to clarify a situation that should never have fallen on the customer. No one can give me back that lost time. The only positive aspect was Alberto's performance, who was the only employee that showed true empathy and tried to find a solution, offering us to return another day to see the show that we barely got to enjoy. The problem was not a drink or the money. The problem was that I paid for an exclusive experience that I did not receive, and a surprise prepared with great excitement for my wife ended up turning into a complaint. WAH has a great show, but the management of the VIP experience is far from what it promises. If they are going to sell a premium service, they should ensure that it is actually provided. My experience, unfortunately, did not live up to what was advertised.

The show is highly recommended. The artists were spectacular, 100% recommended

An impressive show and luxurious attention from Ainhoa, who helped me at all times.

If you like music, this is a show you should not miss. It is impressive.

Surprising, a unique space in Madrid where you can first enjoy a good meal with a variety of stalls to choose from, then a wonderful show with great voices and musicians, and for dessert, a non-stop party with a DJ and entertainers, all without having to travel or take a car. The only downside is that time flies by.

Ana and Eva are top!!! Everything was very fun, to be honest.

Fantastic show. Ana and Eva are the best hostesses.

Spectacular, I would repeat again, it has been a gift from my partner and never fails. The atmosphere, the attention from the STTAF team👍🏼👌🏼, we had the opportunity to be attended by Marcus, I think that is what he is called, if not, I apologize in advance for the confusion, I am sure there is someone with this name or resemblance, so you can take it into account, the important thing is that it was very cordial and attentive. The food,all very well 😊👏🏼👏🏼

Thank Ana and Matheus for their attention, on Thursday we had a little confusion with our booking/entrance and yet the team treated us with incredible kindness from the very beginning. It’s nice to meet such professional, close and resolute people, who make the experience even more worthwhile. The show was great, but I definitely stay also with the humane treatment of the staff. Thank you very much for your attention and for how you made us feel. We will definitely return 🫶🏽 Dory.

Very fun and quality show. Pretty delicious food for the type of event and the Christian deal that sold us the great passport.