Traslado privado de ida desde el aeropuerto de Cancún a Tulum
Descripción
Traslados privados desde el Aeropuerto de Cancún a cualquier resort o condominio en Tulum. Servicio de primera calidad. Meet & Greet en el Aeropuerto. Servicio al cliente 24/7 disponible en inglés y/o español. Directo. Puerta a puerta. Seguro. Confiable. Cómodo. Vehículos libres de humo. Estado impecable en todos los vehículos.
Opciones de la excursión
Lo más destacado
Qué incluye
Lugares y horarios de recogida
Meet and Greet: Nuestro equipo lo recibe en la zona de Transporte Terrestre del Aeropuerto Internacional de Cancún. No es necesario que esté buscando un conductor o un vehículo, nuestro personal lo recibe en las áreas designadas para el transporte terrestre y lo guía al conductor y al vehículo. Personal bilingüe (inglés y español). Hacemos un seguimiento de su vuelo de llegada y lo ajustamos según el estado del vuelo. Transferencia privada. Directo. Puerta a puerta. Servicio al cliente disponible 24/7 (inglés y español). Servicio de primera calidad. Vehiculos en excelente estado. Relájate y disfruta del viaje. Vehículos rastreados por GPS.
Valoraciones de viajeros
Información importante
- Hay asientos o sillas infantiles disponibles
- Se admiten animales de asistencia
- Adecuado para todos los niveles de aptitud física
Opiniones(3)
The experience was the worst. They left us and never contacted us. We were stuck in the customs extremely long line that took an hour and a half and never contacted me that they were waiting. The worst customer service. We didn’t get pick up and didn’t get refunded.
We understand your frustration. However, we waited for you for more than 2 hours at Terminal 3. We provided all numbers and instructions the night before, and we never heard back from you. Viator called us 2hrs 45 minutes after the driver had left. You arrived on a different flight than the flight you submitted on the reservation. We could have accommodated you if we had provided correct flight details and if you had replied to our messages. (screenshots can be provided as proof). It is unfortunate for us as well, to not be able to provide a service we prepare for, send information one day before and try to make contact through Viator App and never hear from the customer. We had no way to know that you arrived at a different flight and you were at customs for so long.
Extremely professional and efficient, not to mention a great value. We have used Excellence Transportation multiple times over the last few years for trips from Cancun to Tulum. No reason to look further for transport in the Yucatán.
Thank you so much for your kind words. It is always a pleasure and an honor to have you on board. We will continue to give our best in every trip we provide. We look forward to your next visit!
My driver (I’m sorry I forgot his name) was very kind. He actually stopped at a bank ATM that didn’t charge a lot. It took 3 stops to find the Airbnb (bad directions)but we found it. He unloaded all my bags and took them inside. Wonderful service.
Dear Alisa. Thank you for your kind review. It is much appreciated by all our Team. It is always encouraging to know we are doing a good job to provide great quality service. We look forward to having you again in the near future.
