Transporte privado de ida y vuelta desde el aeropuerto de Cancún a Ferry Isla Mujeres
Descripción
• Contarás con un chofer personal que te llevará a Ferry Isla Mujeres en una cómoda camioneta. Si viajas con un grupo de personas, esta es la mejor opción para que alguien te esté esperando justo a tiempo para tu llegada. Este servicio funciona las 24 horas, los 7 días de la semana. "Happy Shuttle Cancún Call Center, horario diario de 7:00 a 23:00 horas (hora estándar del este)"
Opciones de la excursión
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Hay asientos o sillas infantiles disponibles
- Los bebés y los niños pequeños pueden ir en un cochecito o en una silla de paseo
- Se admiten animales de asistencia
- Hay opciones de transporte público disponibles en las cercanías
- Adecuado para todos los niveles de aptitud física
- yo
Opiniones(1,580)
They made our trip so easy-we had 13 of us and they were right on time every time, very professional and fun
Dear customer Thank you for your wonderful review! We're delighted to hear that we could help make your friends' trip easy and stress-free. Coordinating transportation for a group of 13 is no small task, so it's especially rewarding to know that our team was punctual, professional, and added a bit of fun along the way. Thank you for trusting Happy Shuttle with your group's transportation. We truly appreciate your recommendation and hope to welcome all of you back to Cancun for another memorable trip! Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
very particular. not accommodating to the group. and wouldn’t change the pick up time even though we said our flight was earlier. had to buy a taxi instead because they refused to switch times.
Dear customer, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We understand how important it is to have transportation that aligns with your travel plans, and we regret that we were unable to provide the flexibility you were hoping for. Without the details of your reservation, we're unable to determine exactly what occurred. We would appreciate the opportunity to review your case and better understand what happened. If you could contact us with your booking information, our team would gladly investigate the situation. We value every piece of customer feedback, as it helps us continue improving our service. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
We rescheduled a return pickup from the ferry from Isla Mujeres, our flight the next morning was too early for Happy shuttle to get us to the airport in time so we rescheduled a day early to stay in cancun. We told them 3 p.m., we waited for 20 minutes, they never showed at the scheduled time, we called and the lady told us she had 2:30, she said the driver called us, he did not! So we asked if they could come and get us, she said no! So we had to hire an Uber to get to our hotel. We always used Happy shuttle in the past, not anymore. They should refund us the last leg of the trip, plus the cost of an Uber.
Dear customer, Thank you for taking the time to share your feedback. We are truly sorry to learn about your experience and understand how frustrating this situation must have been, especially when your travel plans had already changed. We regret any misunderstanding regarding the scheduled pickup time and the communication surrounding your reservation. We understand how disappointing it was to arrange alternative transportation after expecting your transfer, and we sincerely apologize for the inconvenience this caused. Your comments have been shared with our management and operations teams for review, as we are committed to learning from situations like this and improving our communication and service processes. Please respond to your last confirmation email from us to verify your case. We appreciate the trust you placed in Happy Shuttle over the years, and we're genuinely sorry that this experience did not reflect the level of service you had come to expect from us. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
I made a short trip solely to swim with the whale sharks.(this was amazing-!) Being a solo traveler, I decided to book ahead with happy shuttle. The drivers were there for me when I arrived. Very professional & kind. I would highly recommend.
Dear customer, Thank you so much for your kind review. We're delighted to hear that our team was there to welcome you upon your arrival and that you found our drivers professional and kind. It's wonderful to know that we could help make your solo trip smooth and worry-free. Thank you for choosing Happy Shuttle and for your recommendation. We look forward to serving you again on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
Absolutely wonderful. Your drivers were kind, personable , full of knowledge and great all around. Will definitely book with Happy Shuttle again!
Dear customer, Thank you so much for your wonderful review! We're delighted to hear that you had such a great experience with our team. It's wonderful to know that our drivers made your journey enjoyable with their kindness, professionalism, and local knowledge. Your kind words mean a great deal to us, and we're thrilled to hear that you'll be choosing Happy Shuttle again. We look forward to welcoming you back on your next visit to Cancun! Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
Professional, easy to spot as you leave the airport, very nice drivers, clean vehicles, right on time.
They were prompt, polite and efficient. Would highly recommend them for your transportation needs on arrival to Cancun
Dear customer, Thank you so much for your kind review. We're delighted to hear that you found our service prompt, polite, and efficient. Providing reliable transportation and a smooth arrival experience is always our goal. We truly appreciate your recommendation and your trust in Happy Shuttle. We look forward to serving you again on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
Booked a round trip directly from Happy Shuttle. When arrived at the airport waited a long time until they found us a minivan with 1/2 working air conditioner. Representative at the airport gave me a receipt with a phone number stating that I can change the location with no problem. I called in advance and asked to change the location that was CLOSER to airport than the original location, but they asked for more money. It cost me less money to get another transportation than they were asking to overpay to original $145. Customer service was careless and unprofessional. Use UBER: safe and half the price.
Dear customer, Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations. At Happy Shuttle, we strive to provide reliable transportation and professional customer service, so we regret hearing that your impression was different. Regarding itinerary changes, certain modifications may involve additional operational costs depending on the requested destination and the timing of the request. Our team always aims to communicate any available options as clearly as possible. We also appreciate your comments regarding your arrival experience, as feedback like yours helps us continue reviewing our procedures and improving our service. Thank you for giving us the opportunity to serve you, and we wish you all the best in your future travels. Kind regards, Gustavo Estudillo Happy Shuttle Cancun Team
I am so very happy with this company. I started off accidentally booking twice. Customer service immediately handled my mistake and refunded me for the extra reservation. Upon arrival and departure, the greeters were incredibly helpful and friendly. The drivers were nice, professional and fun to talk with about their country. Vans were clean and comfortable. I highly recommend using Happy Shuttle. It made our trip transitions smooth, easy and stress free--as a vacation should be!
Dear customer, Thank you so much for your wonderful review. We're delighted to hear that our customer service team was able to quickly assist with your duplicate reservation and that your airport transfers were smooth and stress-free from start to finish. It's also great to know that our greeters and drivers made you feel welcome and that you enjoyed their friendly service and conversations along the way. Your kind words about our clean, comfortable vehicles and your recommendation mean a great deal to our entire team. Thank you for choosing Happy Shuttle. We look forward to welcoming you back on your next visit to Cancun. Warm regards, Gustavo Estudillo Happy Shuttle Cancun Team
Electronic communication was awful booked my time and would not allow me to change and no refund for our return trip! Had to spend another $80 usd via taxi and they were not helpful in trying to locate another driver even though they had a large van with only 2 passengers! Would not recommend!
