Té alrededor de la ciudad de Dallas: Bebe y saborea las vistas

We were scheduled for the July 2nd 12pm Tour. My friend got very sick to the point of the emergency room visit. Which made us unable to go. We were both looking forward to this. The day before, I found that the parking is an issue as you need to pre-pay for a parking lot as they pick you up literally off busy Dallas street, no formal area, no Instagram type balloons/backdrop that you see in their advertisements before you get on...nothing. So I made reservations for parking. You are asked to get there 15 minutes ahead of your time. Let's talk about Texas HEAT! Then I get a text that they are running 15 minutes behind schedule. If we would have gone, that would have been 30 minutes in the Texas HEAT. I did not receive any further Texts, so I'm hoping they went off from there. Soooo, I emailed (it was the only option!-God forbid they give you a real phone number!) on July 2nd the medical situation, told them I had a receipt from the E.R. from my friend. On July 20th I receive a reply (Yea!) that the rescheduling fee would be reduced from 50% of the fare to 35% and we can reschedule. So then I turned to the reviews....They were good when this company started however the reviews suck of late. I would HOPE that the company that this is franchised through would help them get back on their feet and start doing good by their patrons. Maybe allow more time in between scheduled outings to allow for Dallas traffic and road closings etc. It's a really good idea but we will not be giving them any more money and I am so sorry that I suggested this for an outing for our mutual birthdays!

Booked Tea Around Town Dallas Tour for 07/11/2026 tour departing at 2:30pm to celebrate my daughter’s birthday. There were 4 persons in our party. Here is my review. 1. Vehicle and Logistics – rate 1 Comfort: bus seating, legroom, temperature control, and cleanliness. – good leg room Accessibility: Evaluate ease of boarding, restroom functionality, and smooth driving.– very steep climb to upper level Timing: Assess punctuality, adherence to the itinerary schedule, and adequate rest/bathroom stops. – tour was scheduled to board at 2:30pm; received 1 text stating boarding delayed until 2:50pm; bus came but did not stop. Bus returned to pick up point at 3:20pm. Unable to board bus for additional 5 minutes because tables being cleaned. Organization: Rate the booking process, ease of finding the departure point, and how well the group stayed on schedule. – online booking easy; boarding delays while waiting in 95-degree heat is unacceptable 2. Guide and Crew Performance – rate 2 Knowledge & Engagement: Did the guide effectively communicate local history, culture, and points of interest?– Tour Guide immature and confrontational with guests. Unequipped to defuse difficult situations. Hospitality: Evaluate friendliness, responsiveness to guest needs, and microphone/audio clarity. - Server very friendly. Tour Guide boring and speaking on low microphone. He was not engaging or entertaining. Safety: - Were safety briefings clear, and did the driver operate the vehicle professionally? 3. Itinerary and Value 2 Excursions: Rate the quality, duration, and pacing of the stops. Value for Money: Assess if the overall experience aligned with the price paid.– good food choices but overall experience – I would not recommend Tea Around Town - Dallas 2:30pm tour

Great decor and feel for an afternoon tea. Celebrated a birthday with a large group. Loved the experience. The commentator needed to be louder as we did not hear. But overall really nice time.

This business cancelled two hours before via text message. They did not contact me with refund information and I was unable to reach them. This was supposed to be a birthday gift and instead, as of now, I am out $180!

Our date was for Monday, June 22; however, we received an email on 6/19 canceling due to circumstances beyond your control. Since it was canceled, other plans were made. On June 20, we received a confirmation email for Monday's Tea (which was previously canceled). I've called and written to both Tea Around Town and TripAdvisor, but received no response. Then I get an email telling me I can't reschedule or get a refund. This was an error on your part, and I no longer want to deal with your company. All I want is my refund.

Tea Around Town Dallas completely ruined what was supposed to be a special girls’ experience for us on May 17, 2026 at the 1:30 PM event. We literally flew in because we saw this experience all over TikTok and were genuinely excited to make memories together. We booked this over a month in advance, planned outfits, wore heels in Texas heat, coordinated schedules, spent money on travel, food, transportation, and dedicated our entire afternoon around this event — only for it to never happen. We arrived early at 1:15 PM because it was our first time and we wanted to make sure everything went smoothly. We noticed other confused guests standing around waiting for the bus as well, but we tried to stay positive. Then at 1:21 PM — just minutes before the event was supposed to begin — we received a text saying the event was “pushed back” with absolutely no explanation. At that point, we were already irritated but still hopeful, so we walked to a nearby restaurant to wait it out while trying not to let the disappointment ruin the day. We spent that time talking about how excited we still were despite the frustration because we truly wanted this experience to work out. Then at 2:04 PM, right as we were leaving the restaurant to head back, we received another message saying the event was cancelled due to an “unexpected operational issue.” That was it. No real apology. No accountability. No urgency. Just a cancellation after customers had already shown up, waited in the heat, spent money, and wasted hours of their day. What hurts most is that this company markets itself as a luxury experience centered around creating memories and special moments. But for us, the memory became standing outside confused and disappointed after traveling for something that clearly was not organized properly behind the scenes. Leadership seriously needs to understand this was bigger than a cancelled tea ride. People plan birthdays, girls’ trips, celebrations, and travel around these events. Time is something customers can never get back. A refund alone doesn’t fix the inconvenience, embarrassment, frustration, and wasted effort. This experience honestly left such a bad impression that I would caution others before booking, especially if they are traveling or making this part of a special occasion. Customers deserve better communication, better planning, and honestly some type of compensation or gesture when a company wastes people’s time like this.

We waited in the heat two and a half hours as they kept sending text messages that they were just running late until they finally canceled. Never again! Hopefully they will go out of business. It is a wonderful business idea, it just needs to be run by a quality business with integrity.

Extremely disappointing experience with Tea Around Dallas. We booked this for our anniversary and ended up standing outside in 80+ degree weather for over 1.5 hours with little to no communication or updates from staff. We kept trying to get answers and were given vague responses while our entire evening slipped away. After all that waiting, they ultimately cancelled the bus altogether. Our anniversary plans were completely ruined because of the lack of communication, organization, and consideration for customers’ time. What should have been a special evening turned into a frustrating and stressful experience. I would strongly recommend looking elsewhere if you are planning an important event or celebration.

my daughter made a reservation for Mother’s Day for the two of us. We were supposed to leave about 530 every half hour when we receive a message. The bus would be arriving 30 minutes later finally around 645. They canceled the whole thing so basically we came down there for Nothing and then had to pay $15 for parking stand out in the heat. This definitely is a rip off review. I wish we would’ve.

Very fun! I have gone twice, and loved every minute of it!