Sintra: Entrada al castillo morisco Entrada electrónica con audioguía
Descripción
Disfrute de una visita sin complicaciones al monumento imperdible de Sintra, el Castillo de los Moros con un boleto electrónico de entrada y descubra sus fascinantes historias con un recorrido de audio, descargable en su teléfono.
Opciones de la excursión
Itinerario
Experimente el Castillo Árabe a su propio ritmo con un boleto electrónico y un fascinante recorrido audioguiado en su teléfono inteligente. Póngase los auriculares y descubra la impresionante Torre del Castillo, la Torre Real, el Segundo Círculo de Murallas y los impresionantes tesoros del Castillo a través del poder de la narración y aprenda información histórica e historias y anécdotas poco comunes sobre esta espectacular atracción de Sintra. El contenido del recorrido es el resultado de una investigación en profundidad, comprimido en breves historias originales que harán que su visita sea atractiva e informativa. El recorrido con audio se puede utilizar repetidamente y en cualquier momento, antes o después de su visita. Esta es una oportunidad imperdible para obtener información valiosa sobre una de las atracciones principales y más conocidas de Sintra, el Castillo Árabe.
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Hay opciones de transporte público disponibles en las cercanías
- Adecuado para todos los niveles de aptitud física
- Tenga en cuenta que su vale de Viator no es su boleto de entrada
- Descargue el ticket y audio tour mientras está en WIFI antes de su visita, ya que su señal móvil puede ser débil en el sitio
- Después de reservar, recibirá un correo electrónico con más instrucciones sobre cómo acceder y descargar su audio tour, así que por favor revise su carpeta de correo electrónico spam para este mensaje
- Asegúrate de que tu smartphone está completamente cargado y de que traes tus auriculares
- Tenga en cuenta que puede haber largas colas en la entrada, por lo que es posible que tenga que esperar antes de entrar.
Opiniones(16)
I could not get my ticket downloaded, and they did not want to let me in. They eventually let me in but I could not get the audio
Hello, and thank you for your review. We are sorry to hear that you had trouble entering the venue and downloading your audio guide. Our records show that you did not download the official entry ticket and audio tour from your booking page before your visit. Please note that the voucher sent by our partner is not a valid entry pass, as indicated in the email instructions sent after booking confirmation. Our team is always available, and you could have reached out to us at the time so we could assist you right away. Best regards, Claire
Buying tickets ahead saved us so much time. This was our favorite of the three “big” sites in Sintra. Highly recommended!
Tickets we bought through Trip Advisor were not accepted by the gate attendant. We had to buy new tickets onsite to get in. Gate attendant tried to help us but the Trip Advisor tickets did not allow us the access promised. Our mistake was to buy our tickets through Trip Advisor were.
Dear traveler, We’re sorry to hear about this inconvenience and any confusion. It seems you may have shown the voucher instead of downloading your actual ticket, as outlined in the instructions sent with your booking. As mentioned in the communication, the voucher is not valid for entry—you need to click the provided link to download both your ticket and audio tour. In such cases, we’re always happy to assist at support@cliomusetours.com or via WhatsApp. Best regards, Olga
These tickets were not honored at the Moorish Castle. The gentleman scanning said they were not valid. I would like a refund.
Dear Doherty, We sincerely apologize for any confusion. The voucher you received from Viator is not your actual entry ticket. Your entry ticket, along with detailed instructions on how to download both your tickets and the audio tour, was sent to you directly by Clio Muse Tours via a link. Please note that the messages you received mentioned that the Viator voucher isn’t valid for entry and kindly reminded you to download your tickets using the provided link. Regarding your refund request, the ticket is non-refundable. However, please reach out to our customer care team to examine possible alternative solutions. You can contact us at support@cliomusetours.com or via WhatsApp at +30 210 322 6986. We’re happy to help you! Best regards, Olga, Marketing Dept.
We absolutely loved this castle, except for the steps. There are a lot of steps. One of us was afraid of heights, so going to the guards' tower was anxiety ridden. A long rocky drop on one side and no rails( we wouldn't expect there to be any) on the other. If you can get over your fear and just do it, the view is spectacular. We carried our 20 month old and watched people struggle with strollers on the cobble stones. Save yourself the trouble and don't bring one. Bring lots of water and maybe a snack. The cafe was being renovated on our visit.
Dear traveler, Thank you for your feedback! It´s nice to hear that you enjoyed the experience and we hope to guide you again on your next trip! Best regards, Olga. Marketing Dept.
Fantastic views and cool old castle. Be prepared to walk and climb a lot of stairs. Absolutely not for folks with physical limitations.
Dear Tim, It's nice to hear you enjoyed your visit to the Moorish Castle! It’s definitely a place that requires a good physical condition, and we appreciate you taking the time to mention that in your feedback. We look forward to guiding you on your next trip! Warm regards, Olga, Marketing Dept.
This is a stunning place with steep steps. When we got to the ticket area, the download did not work but the gentlemen were nice enough to admit us anyway. This was our second time giving Viator a chance, and it was just too difficult. Buy from the park website itself. Don’t bother with VIATOR!
Dear Kate, We are glad they let you in, even if you weren't able to download your tickets. This is why we try to emphasize to all of our customers that they need to have downloaded their tickets and audio tours prior to reaching the venue. The email we sent you includes all the details on when and how to download your entrance ticket and audio tour. It's nice to know you enjoyed the venue! Have a great day! Best regards, Olga, Marketing Dept.
Great historic castle, beautifully kept and maintained, wonderful vieuws of Portugese countryside and lots of historic information
Greetings from Clio Muse Tours! Thank you for your feedback. We hope you enjoyed your visit using our app! We are looking forward to welcoming you back on your next travels. Best, Angeliki, Product Dept.
Long story short, the moorish castle doesn’t recognize Viator bookings and in spite of having tickets for 2 entry and an audio tour. They said they have been having a lot of trouble with Viator so we had to REPURCHASE TICKETS to get in! I WANT A REFUND VIATOR!
Dear Jenny, Thank you for your feedback. We are sorry for the inconvenience you faced. Unfortunately, we understand you encountered difficulties accepting your online tickets from the castle guards. Please be assured that this is not within our control, as we provide the tickets through Viator, and their terms and conditions are typically adhered to by the venue. To address the issue and get a refund, please contact Viator's customer care team at customer.care@viator.com. They will assist you with the refund process. Once again, we apologize for any frustration this situation may have caused and appreciate your understanding in this matter. Best, Angeliki, Product Dept.
The day visiting the Moorish Castle was great. I used UBER to drop me off at the Castle entrance as the walk from town square in Sintra to the castle is up-hill. I chose to walk down to Sintra. I meet a lot of people who were walking up and they did not look happy. The walk ways on the castle walls were narrow and did require a bit of effort to walk.
Greetings from Clio Muse Tours! We are glad to hear that you enjoyed your visit to Moorish Castle. The walkways need some effort, but it's worth it! We hope to welcome you back on your next travel adventure! Best regards, Angeliki, Product Dept.
