Sailing to Tayrona with Luis and his team: Unique!
Descripción
My name is Luis, I am an Economist and worked as a consultant for more than 20 years. One day, I decided to trade the office for my true passion: sailing and enjoying nature, especially the sea. I have been sailing since I was 10 days old, a passion I inherited from my family, and I love sharing my knowledge of the sea and navigation with those who join me on board. Since moving to Colombia with my family, I have had the chance to discover Tayrona National Park from a perspective few people know: from the sea. It’s a unique experience we want to share with you. We are bilingual (Spanish and English) and love to chat, share local stories, and create unforgettable memories. We will take you to live a truly unforgettable day. The experience is led by myself, Luis, or one of my team members.
Opciones de la excursión
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Los bebés y los niños pequeños pueden ir en un cochecito o en una silla de paseo
- Se admiten animales de asistencia
- Hay opciones de transporte público disponibles en las cercanías
- Los bebés deben sentarse en el regazo de un adulto
- Hay asientos o sillas infantiles disponibles
- Adecuado para todos los niveles de aptitud física
- Our home on the water has no restrictions for travelers.
- If you are prone to seasickness, we recommend taking medication to prevent it.
Opiniones(474)
I’m sorry to say that this tour was extremely disappointing and fell far short of what was advertised. To begin with, the sailboat departed almost 40 minutes late. Despite booking the English-language tour, neither of the crew members in charge spoke any English, making communication very difficult throughout the day. The tour description promised access to snorkelling equipment and kayaks, but neither was ever provided. Lunch service was also poorly organized. Our family group of eight was served in multiple rounds, with only four people receiving food initially. The crew then had to return to the boat for more meals, serving three additional family members while my husband waited another 30 minutes before finally receiving his lunch. This was frustrating and unnecessary. The tour also advertised soft drinks and snacks. In reality, we received only a single slice of watermelon on the way to Concha Bay. Drinking water was not bottled and had a salty taste, and the only soft drink available was Coca-Cola. The most concerning part of the experience occurred when the sailboat broke down. Our group of 18 passengers was stranded on the beach for approximately an hour with very little information about what was happening. Eventually, another boat arrived to pick us up, but communication from the crew was poor throughout the situation. By then, it was already after 5:30 p.m., even though we were originally scheduled to depart for Santa Marta at 3:00 p.m. It was terrifying knowing that we might be at open sea on the dark as it was already sunset. When I asked whether the company’s head office had been informed and why a replacement boat had not been sent sooner, the response from the crew member in charge was essentially, “You can write a complaint. I need to leave. Another boat will pick you up and provide more information.” There was no apology, no reassurance, and no effort to keep passengers informed. To make matters worse, there was no cell service in the area, leaving us with no way to contact anyone. Overall, the lack of organization, poor communication, failure to deliver the advertised activities and amenities, and complete absence of customer service made this a very disappointing experience. We paid more than CAD $900 for our family and expected a professional and enjoyable excursion. Unfortunately, that was not the case. I would strongly recommend that others think carefully before booking this tour.
Thank you for your feedback. We are truly sorry that your experience did not meet your expectations. We would like to clarify what happened that day. As the sailboat was arriving at the destination, the engine suffered a serious mechanical failure. This is a very rare situation, but unfortunately it can happen at sea, and it clearly affected the rest of the day. Once the issue occurred, our emergency protocols were activated immediately in order to bring all passengers back to the marina as soon and as safely as possible. We are one of the few operators with additional vessels available to respond to this type of contingency, and a support boat was arranged to return the group and assist with the vessel. Because of this emergency, the crew had to focus not only on the passengers’ return, but also on securing the sailboat and coordinating its safe recovery to port. We understand that communication may not have been as constant or detailed as expected, and for that we sincerely apologize. However, we must also clarify that it is not accurate to say the boat departed 40 minutes late. According to our operation record, the vessel departed at 11:07 a.m., which is within the normal boarding and departure process for this experience. We regret the inconvenience caused by the mechanical failure and the impact it had on the service. Despite the difficult situation, our team acted with the priority of protecting passengers, coordinating the return, and ensuring everyone made it back safely. That said, due to the service shortcomings that occurred as a consequence of the situation described above, we have decided to issue a partial refund of 20% as a gesture of goodwill. We take your comments seriously and will continue improving our communication and service protocols for unexpected situations like this.
We had paid for the activity in English. However, no one spoke English on board the boat.
Nous regrettons de ne pas avoir eu d’équipage bilingue ce jour-là. C’était une erreur de notre part, et nous nous en excusons sincèrement.
Excellent experience. Bahía Concha is a beautiful, calm, and crystal-clear beach. The sailboat trip was unbeatable and the crew very friendly.
¡Muchísimas gracias por compartir tu experiencia! 🌊⛵ Nos alegra mucho saber que disfrutaste Bahía Concha, su tranquilidad y sus aguas cristalinas, así como la navegación en el velero y la atención de nuestra tripulación. Fue un placer tenerte a bordo y esperamos recibirte nuevamente muy pronto para otra experiencia inolvidable en el mar.
The whole experience was great! Timing was exactly as stated in the description. I think the value for the trip was well worth it. We were with a group of 15 travelers total and it didn’t feel too crowded. All the boat staff was fantastic, attentive and friendly. Would recommend!
Nice boat ride out to Bahia concha beach. Quiet beach, great lunch. We were hoping to see another beach but it’s only 1 stop. Would recommend if you don’t have much time in Santa Marta. Next time we will hike in to see more beaches.
Great experience out on the sea. The trip was relaxing even with the big waves, close to our destination. Service was great, also the fish w rice was delicious. We spent time on the beach, enjoying the nature and water... ...just the art of doing nothing.
Great, professional crew that took several guests on a ride of approximately one hour to a beach for relaxation, a great lunch, and the option of snorkeling. The beach has several people offering different types of drinks (so have cash, especially in small bills), and there are tents that a large group can split the cost for to get shade from the sun (they were approximately 130,000 or 140,000 pesos for the few hours we used one). There is no cell service available for much of the trip, which is a welcome way to unplug from your routine back home. Overall, a very nice trip and experience.
Very well organized, thorough instructions. The guides were respectful and the entire experience was exceptional
Such a great day, sailing to Tayrona! The crew were amazing and so attentive to everyone. Would definitely recommend for a relaxing day in Santa Marta.
Very good experience, we got a catamaran since the sailboat was under maintenance, very good, good service, and good food. The entire crew was willing to help in every way. Reasonable price, 100% recommended!
