Ninh Binh : Excursión de un día a Hoa Lu, Tam Coc & Mua Cave desde Hanói

We had an excellent day out with our Tour Guide Raymond. He was energetic, very friendly & made sure that we had a great time seeing the many amazing sights. He was very knowledgeable & we learnt a lot along the way. Thank you.

Very nice excursion, Nin Binh is magic! The problem is Vietnam Real Tour. When we booked there was a Limousine Bus option for 8€ more, we took it because in the photos sent by Vietnam Real Tour the bus was very luxurious. Problem is, this is definitely not the bus we took. So he was fine, no problem. BUT, we don't send pictures of another bus to lure the tourist when the service is not delivered with that bus. Personally I think it's borderline scam. Fortunately, the service was outsourced to another agency and we had a very good guide and a very pleasant excursion. Even our guide was embarrassed when I told him that it was not the planned bus and especially that it did not match the photos sent. It's really like we're pigeons! Also on other excursion booked at Vietnam Real Tour on the Me Kong Delta, initially we are told no pick up at your hotel it is out of sector, okay, no worries we will take a taxi to get us to the pick up point. We arrive in Ho Chi Min and I receive a message from them telling us to pick us up at your hotel, I ask for confirmation and they confirm. You're sure of it, yes, no worries. The next day, the subcontractor who had nothing to do with it, tells us where are you we waiting for you at the pick-up point? Big trouble to explain that Vietnam Real Tour told us in front of the hotel, contrary to the previous info, and there no help from Vietnam Real Tour, it is the subcontractor who still came to pick us up, putting the whole excursion late. He even paid us the taxi back to our hotel being sorry for what had happened. I contacted Vietnam Real Tour but they did nothing and didn't even reply and no apology. Without this subcontractor really very nice and very professional I will say that we must flee Vietnam Real Tours!

Excellent tour. Our guide Binh was very organized… gave us clear instructions on meeting times and places and kept the tour schedule running smoothly. Binh gave us alot of interesting information on the history of Vietnam as well as the places we were visiting. Binh made sure everyone was having a good time and offered to take pictures for us. Mr. Kwan is a safe and friendly driver and helped keep the tour on schedule. We thoroughly enjoyed our tour. Thank you Binh and Mr. Kwan!

These guys are so well organised I changed the pick up location with no problem loads of good communication before the trip . Luca our guide was brilliant, well informed and organised the day for everyone ,you are given enough time at every location and pack so much into the without feeling rushed .One of our best days in Vietnam.

We were staying in Hanoi in Oct 22. Advance communication by WhattsApp was great, picked up on time. Su-nny was our guide and was lovely. We visited 2 temples and he was super informative. Ladies - if you are wearing short shorts or minis you will need to drape a long skirt on (they have loads of these). He gave us great advice on the rowing boat trip (what to expect etc.). You have to do the rowing boat experience - one of the hightlights of our trip. We somehow managed to book the tour without the rwoing option so had to upgrade when we got there (which was about 200k (£9) If you have a choice of climbing or cycling take the climbing (hiking) - although there are 500+steps! I would also suggest to go left at the split of the steps and make sure you go right to the top ;) Highly recommend.