Moto acuática con deportes acuáticos en Miami

Thank you for bringing this to our attention, and we’re glad to hear you had a super fun time jet skiing with us! Security deposit holds are released on our end following a damage-free inspection post-ride. Depending on your financial institution, it can take several business days for your bank to clear the pending hold from your statement. We apologize for any difficulty reaching us by phone during peak operating hours on the water. To ensure we review your account directly, please send your reservation details to our support email/help desk so our management team can confirm your refund status.

Thank you for sharing your feedback, and we truly appreciate your understanding that safety has to come first when weather moves in. While we always strive for clear communication across every booking channel, all activities hosted by Miami Watersports operate strictly under our signed guest disclosures. Under these terms, sales remain non-refundable, and weather cancellations are automatically issued non-expiring service credits so you can reschedule for a sunny day. We wish you all the best on your future travels!

Thank you for taking the time to share your feedback. We always prioritize guest safety above all else, which means activity schedules must adapt immediately when weather conditions become unsafe. We are sorry to hear that your interaction at check-in left a negative impression, as we always aim to handle weather delays with courtesy and care. Per our signed disclosures, all sales are non-refundable, but weather-impacted activities are issued non-expiring service credits for eligible bookings so you can easily reschedule for a better day. We wish you all the best!

Thank you for sharing your feedback, and we’re so glad you had a great time overall! Security deposits are standard for all watercraft rentals to protect equipment integrity, and all fees and requirements are detailed in our signed guest disclosures prior to departure. We wish you all the best on your next outing!

Thank you for sharing your feedback. We always prioritize guest safety and equipment integrity, which means operations must occasionally be paused when heavy marine debris like seaweed creates hazardous riding conditions or damages jet ski intakes. While we strive for seamless communication across all booking channels, our experiences operate strictly under our signed guest disclosures. Per our policy, all sales are non-refundable, but weather and ocean holds are automatically issued non-expiring service credits for eligible bookings so your funds remain fully preserved for a future visit. We wish you all the best!

Thank you for sharing your feedback with us. We always encourage our customers to thoroughly review the specific terms and details of their bookings-prior to arrival. Doing so is crucial to avoiding any surprises or misunderstandings at check-in. All policies and pricing, including our standard rules and the card-only $150 damage deposit required for jet skiing that is automatically released once the equipment is returned undamaged, are fully disclosed in our booking listings. Unlike the unregulated riding you might experience internationally, operations in Miami are strictly governed by Florida state safety laws and local regulations. The GPS boundaries and speed zoning features on our watercraft are mandatory safety measures designed to comply with local laws and protect all riders in congested waterways. We take your feedback seriously as we work to keep our safety protocols and booking process as clear as possible, and we wish you the best.

Thank you so much for sharing your experience! We are thrilled to hear that Captain Tom was able to boost your confidence and help you overcome your fears so you could fully enjoy the ride. We look forward to welcoming you back for more water adventures!