Cozumel : Acceso Day Pass en KUZÁ Beach Club Experiences
Descripción
¡El pase perfecto para personalizar tu día en Cozumel como más te guste! Explora KUZÁ Beach & Adventure Park y disfruta de una experiencia flexible que combina playa, naturaleza, cultura y entretenimiento en un solo lugar, con la opción de agregar actividades como el parque acuático, un paseo en buggy a El Cedral o un tour a El Cielo por un cargo adicional. Relájese en una playa con aguas cristalinas y más de 1 km de arena suave, explore cuatro ecosistemas únicos: playa, manglar, arrecife y selva, y conéctese con la cultura mexicana en la Zona Maya. Disfrute de senderos naturales, actividades recreativas y cocina nacional e internacional, creando una experiencia a medida para disfrutar de Cozumel exactamente como desee.
Opciones de la excursión
Itinerario
Llegada y Check-In: Ingresa a KUZÁ Beach Park y recibe tu brazalete para el acceso durante todo el día.
Tiempo de Playa y Relajación: Instálate en una camilla con sombra o en una hamaca. Disfruta de la arena blanca, nada en aguas cristalinas, explora senderos naturales o descansa bajo las palmeras.
Entretenimiento y Actividades: Participa en juegos de playa, música en vivo, espectáculos culturales, zonas familiares y diversión espontánea en todo el parque. No te pierdas las actividades adicionales disponibles para comprar, como tours Razer, alquiler de sky, kayak, paddle board, snorkel y más.
Sabores de KUZÁ: Descubre intensos sabores mexicanos e internacionales en coloridos food trucks o restaurantes frente al mar. La comida y las bebidas están disponibles para comprar.
Mejoras Opcionales : Agregue aún más con acceso al buffet & barra libre, servicios de spa, áreas de playa VIP, o paquetes de fotos—disponibles en el lugar.
Exploración Libre: Recorre senderos ecológicos, relájate en zonas tranquilas o disfruta más experiencias a tu propio ritmo.
Cierre y Salida: Compra recuerdos o toma tus últimas fotos antes de partir, relajado y renovado.
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Accesible para silla de ruedas
- Los bebés y los niños pequeños pueden ir en un cochecito o en una silla de paseo
- Hay opciones de transporte público disponibles en las cercanías
- Hay asientos o sillas infantiles disponibles
- Las opciones de transporte son accesibles para sillas de ruedas
- Todas las áreas y superficies son accesibles para sillas de ruedas
- Adecuado para todos los niveles de aptitud física
- Se espera que todos los huéspedes sigan las normas del parque para garantizar una experiencia segura, respetuosa y agradable para todos.
- Los camastros, hamacas y áreas sombreadas están disponibles por orden de llegada. Las actividades y ofertas de entretenimiento varían según el día y dependen del clima. La claridad del agua y las condiciones de las algas pueden cambiar de temporada a temporada, y algunas áreas de la playa pueden tener terreno rocoso, por lo que se recomienda usar zapatos acuáticos.
- El acceso al buffet y al bar está limitado a las horas operativas indicadas. Los huéspedes deben tener 18 años o más para consumir bebidas alcohólicas. El consumo de alcohol está estrictamente prohibido antes de participar en cualquier actividad acuática, incluyendo el snorkel.
- Los menores de 18 años deben estar siempre acompañados y supervisados por un padre o tutor legal. Durante las actividades acuáticas, ese padre o tutor debe permanecer dentro del alcance de brazo del menor en todo momento.
- No se permite realizar actividades como buceo, juegos bruscos, comportamientos imprudentes o cualquier acción que ponga en peligro la seguridad de los huéspedes o del personal. Todos los huéspedes deben seguir las instrucciones proporcionadas por los salvavidas, instructores y el personal del parque. Se debe prestar atención a los letreros, avisos de seguridad y las normas específicas comunicadas para cada actividad.
- La entrada al parque y/o la participación en actividades acuáticas, culturales, recreativas o de aventura puede ser rechazada o limitada a cualquier visitante que se crea que podría crear un ambiente inseguro para sí mismo o para otros visitantes o poner en peligro su seguridad o la de terceros, ya sean visitantes o personal del parque. Esto incluye, pero no se limita a: cambios en el estado de conciencia o condición física que puedan poner en peligro su seguridad o la de otros, tales como: problemas cardíacos, lesiones, fracturas, esguinces, dislocaciones, calambres o cirugías recientes, indicaciones médicas, personas que sufren de ataques de pánico o ansiedad, que estén ebrias, bajo la influencia de alcohol, intoxicadas o con signos visibles de estar bajo el efecto de alguna droga o medicamento.
- Se requiere una exención firmada para la entrada. KUZÁ se reserva el derecho de negar la entrada o modificar el acceso a actividades a su discreción por motivos de salud, seguridad o conducta.
Opiniones(286)
⭐⭐⭐⭐⭐ We had an amazing experience at KUZA Beach & Adventure Park! The beach access was beautiful, with plenty of comfortable chairs and umbrellas available so we could relax and enjoy the day. Every staff member we encountered was incredibly friendly, welcoming, and eager to help. A special shoutout to our waiter, who provided outstanding service by bringing our drinks right to us on the beach. It made our day even more relaxing and enjoyable! If you’re looking for a beautiful beach with excellent service, KUZA Beach & Adventure Park is definitely worth a visit. We can’t wait to come back!
Really fun experience, whole family loved it. Exceptional service, great food and drinks, fun slides and nice beach. Special thanks to our excellent guide, Ceasar, clear instructions and organized. Also shout out to Andres I. for outstanding 5-star service at the pool side. Amazing tacos!
Dear mattlZ9233WP Thank you for such a wonderful review! 😄 We’re thrilled your family had a fantastic experience, and we’ll be sure to share your kind words with Ceasar and Andres I. They’ll be happy to know they made your visit even more memorable. 🙌 We hope to welcome you back soon!
Too far to get to, too far from the front gate to the beach area, the beach area is not that good, and it is a very rocky area to get into the sea from the beach, need wet/dry shoe for sure. Food not the best variety to choose from, drinks are not the best selection.
Dear Visitor Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding the distance within the park, beach conditions, and food and beverage options. We understand how important convenience and variety are to our guests. We also appreciate you pointing out the rocky areas, as this is helpful for future visitors to consider when planning their day. Your comments are very valuable to us and will be shared with our team as we continue working to improve the overall experience. Thank you again for your visit.
The pool water was dirty, the waiters ask for tips to serve you, the quality of the food is low, and the drinks as well; a Bacardi white is an additional cost drink....
Estimado Visitante gracias por compartir tu experiencia. Lamentamos sinceramente que tu visita no haya cumplido con tus expectativas. Nos preocupan especialmente tus comentarios sobre la limpieza de la alberca, la percepción del servicio y la calidad de alimentos y bebidas, ya que son aspectos fundamentales de la experiencia que buscamos ofrecer. También tomamos en cuenta lo que mencionas sobre los cargos adicionales y la atención recibida, ya que es muy importante para nosotros mantener claridad y un servicio adecuado en todo momento. Tu retroalimentación es muy valiosa y nos ayudará a trabajar en mejoras. Gracias nuevamente por hacérnosla llegar. Saludos Cordiales
The beaches were beautiful but they would not stop trying to up sell us to a higher package. We had this happen to us several times where we were stopped by employees and given a 5 min sales pitch that was completed unsolicited we tried several times during each to politely tell them we were not interested, but they would just double down and try to sell it even harder. I got the bare bones package just to do the swimming and get a shaded place to sit bc I planned to eat before and after the beach. The beach is also very shallow I'm over 6ft and at its deepest it was only to my chest. And all paddle boarding and kayaking were in the swimming area which takes up alot of the swimming room.
Dear 578jedit Thank you for sharing your feedback. We’re glad to hear you enjoyed the beauty of the beach, but we’re very sorry that your experience was affected by repeated sales interactions. We understand how important it is for our guests to relax without feeling pressured, and we’ll be addressing this with our team to ensure a more respectful and comfortable experience. We also appreciate your comments regarding the beach depth and activity areas, as they help us better set expectations for future visitors. Thank you again for your honest feedback—it truly helps us improve. Bets Regards
We booked the all inclusive day. I don't like saying but my granddaughter wanted to go to the beach. So my plan was to sit by the pool while she enjoyed the beach. There was no pool to sit by. When I asked about the pool, I was told that for an additional $30 I could enjoy the pool. I'd already spent $ 109 per person and did not want to put out any further money for only 4 hours. The food was awful with a very very limited selection. Guacamole was not included on the limited Buffet and if you wanted it you had to pay an additional $6 for it. So I laid out in a chair on the beach. No one ever came to my chair to ask if I wanted anything to drink. So I had to get up and walk to the bar to get something to drink. I tried to go into the water to cool off but the waves kept knocking me around. It was hard to walk on the beach into the water because there were shells everywhere that were cutting into my feet. None of the people working there were friendly. The bathroom was okay but not clean. Every time I needed to cool off, I went to the shower outside of the bathroom to rinse off. I was so disappointed in this excursion and will never ever do it again or even recommend it to anyone. I should have went to Playa Mia or Mr Sancho's.
Dear Guest Thank you for your feedback. We’re sorry your experience did not meet expectations. We regret the confusion regarding pool access and will review how we communicate what’s included. We’re also concerned about your comments on the food, service, and cleanliness, as this is not the standard we aim to provide. Your feedback is very important to us, and we will use it to improve. We truly regret the disappointment caused. Best Regards Kuzá Beach & Adventure Park
I liked it more than I loved it; I reserved via WhatsApp, but in order to make the sale, they did not specify the details, even though I asked all my questions. I took the risk to go because I wanted to see the park. I am not sure if I would return. Upon arriving at the park, they changed the information that they had shared with me via WhatsApp. Once there, we chose to enter because it is quite far from the center. At the reception, they told us that the last train would leave at 4:30 PM because the park closes at 5 PM. Since it was Monday, they close early, which was never mentioned upon arrival or via WhatsApp. I arrived at 11 AM, and at 2:30 PM, while we were eating, they informed us that the last train would leave at 4 PM because they were closing early that day. What the heck???? There were several families complaining about the same issue because the information is not clear. We asked the staff, and they had no idea. There is definitely no communication among the staff, and there is a lack of coherence in the place. Their drink options are VERY LIMITED, and lastly, before reserving, I asked if there was sargassum, and they told me no, but when I arrived, there was. Honestly, I do not recommend it.
Estimada Karina Gracias por compartir sus comentarios. Lamentamos sinceramente que su experiencia no haya sido la esperada. Ofrecemos una disculpa por la falta de información clara y coherente antes y durante su visita. Este no es el nivel de servicio que buscamos brindar, y trabajaremos en mejorar la comunicación interna de nuestro equipo para evitar este tipo de situaciones. Respecto a las condiciones encontradas a su llegada, entendemos su inconformidad. Sin embargo, algunos factores como las condiciones climáticas no están dentro de nuestro control. Aun así, lamentamos que esto haya afectado su experiencia. Sus comentarios son muy valiosos para nosotros y nos ayudan a identificar áreas de mejora. Lamentamos profundamente los inconvenientes y la decepción ocasionada. Saludos Cordiales
We enjoyed our visit. We had the all-inclusive package through Royal Caribbean. The food was good, but we recommend ordering off of the menu. The drinks were basic, but good. The atmosphere can be whatever you like: quiet or lively. The beach is lovely. There is plenty of shade and a few hammocks. They offer massage and we were surprised at the quality. Our only complaint was that the bus left us. We were told to be at the bus by 3:00 P.M. and the bus had already left at 2:47 when we arrived (there was a long line for the tram to get back to the bus). We even followed our guide back to the tram. I lost sight of him once I got in line and never saw him again. We barely had enough time, money and luck to find a cab to make it back to the cruise ship. We were panicked!!!
Dear J7584MOwilliamh Thank you for taking the time to share your feedback. We are pleased to know you enjoyed the beach, atmosphere, food, and massage service, and that overall your visit was a positive experience. We are very sorry to learn about the difficulty you experienced during your departure and the stress this caused. We understand how important timing is for cruise guests, and we regret that the coordination between the tram and bus did not allow for a smoother transition in your case. Your comments regarding departure procedures and communication between transport points have been shared with our operations team and transportation partners for review and improvement. Ensuring a clear and reliable return process is a priority for us. We appreciate your visit and your valuable feedback, and we hope to welcome you again under more comfortable and coordinated circumstances.
This place was the most or unorganized awful sketchy shady rip off I have ever been through in travel excursions. So disappointing and terrible experience. I lost my whole day even left hours before my exit time. We couldn’t spend one more minute there. Food was disgustingly bad full of flies everywhere around buffet. Service horrendous. Activities not organized and we have to share atvs with other drivers not allowing the two of us to drive only one driver per group since they only have 4 cars for over 60 people. 30 minutes ride per 4 people. Awful experience can’t even say everything since will take me an hour to write this very honest review.
Dear Yamaris Z Thank you for your feedback. We are truly sorry to hear about your experience. We regret the concerns you shared regarding organization, food quality, cleanliness, and service. This is not the standard we aim to provide, and we understand how frustrating and disappointing this must have been. We also apologize for the issues with the activities and availability, as this should be clearly managed to ensure a better guest experience. Your feedback is taken very seriously and will be addressed with our team. We sincerely regret the inconvenience and disappointment caused. Best Regards Kuzá Beach & Adventure Park
We went for the day expecting to lay out on the beach and just enjoy the Cozumel vibes. We ended up snorkeling (brought our own gear) for FOUR HOURS and didn't want to leave!! I can't say much other than the drive was very close to port and the staff were supremely welcoming. Top excursion day for us! We never even got out of the water long enough to try the food or taste a drink. We didn't pay for a particular snorkel area, just all along the beach area. Fabulous marine life right under your feet!!
Dear Kimberly S. Thank you so much for sharing your experience with us. We are absolutely thrilled to hear that you enjoyed your visit so much that you spent hours snorkeling and exploring the marine life right along the beach. It’s wonderful to know that you felt welcomed by our team and that the location worked perfectly for your day in Cozumel. Experiences like yours where guests connect so deeply with the natural environment, are exactly what we hope to create. We hope on your next visit you’ll also have the chance to enjoy our food and beverages, though it sounds like the ocean truly stole the show this time! We would love to welcome you back again soon for another unforgettable day in the water.
